The interplay between cognitive- and affective conflict and cognition- and affect-based trust in influencing decision outcomes

Journal of Business Research

Volumn 62, Issue 8, 2009, Pages 789-796

  Parayitam, Satyanarayana ^a   Dooley, Robert S ^b  

^a UNIVERSITY OF MASSACHUSETTS DARTMOUTH   (United States)

^b OKLAHOMA STATE UNIVERSITY   (United States)

Author keywords

Affect based trust; Affective conflict; Cognition based trust; Cognitive conflict; Decision quality; Strategic decision making

Indexed keywords

EID: 67349213565     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2008.02.006     Document Type: Article

References (44)

1. Amason A.C. Distinguishing the effects of functional and dysfunctional conflict on strategic decision-making: resolving a paradox for top management teams. Acad Manage J 39 (1996) 123-148
2. Amason A.C., and Schweiger D.M. Resolving the paradox of conflict, strategic decision-making and organizational performance. Int J Confl Manage 5 (1994) 239-253
3. Ashby W.R. An introduction to cybernetics (1956), Methuen, London
4. Bandura A. Social foundations of thought and action: a social cognitive theory (1986), Prentice-Hall, Englewood Cliffs, NJ
5. Bantel K.A., and Jackson S.E. Top management and innovations in banking: does the composition of the top team make a difference?. Strateg Manage J 10 (1989) 107-124 [Summer Special Issue]
6. Carlson D.S., and Kacmar K.M. Work-family conflict in the organization: do life role values make a difference?. J Manage 26 (2000) 1031-1054
7. Child J. Organizational structure, environment and performance: the role of strategic choice. Sociology 6 (1972) 1-22
8. De Dreu C.K.W., and Weingart L.R. Task versus relationship conflict, team effectiveness, and team member satisfaction: a meta-analysis. J Appl Psychol 88 (2003) 741-749
9. Deutsch M. Trust and suspicion. J Confl Resolut 2 (1958) 265-279
10. Diehl M., and Stroebe W. Productivity loss in brainstorming groups: toward the solution of a riddle. J Pers Soc Psychol 53 (1987) 497-509
11. Dutton J.E., and Duncan R.B. The creation of momentum for change through the process of strategic issue diagnosis. Strateg Manage J 8 (1987) 279-295
12. Elangovan A.R., and Xie J.L. Effects of perceived power of supervisor on subordinate stress and motivation: the moderating role of subordinate characteristics. J Organ Behav 20 (1999) 359-373
13. Finkelstein S., and Hambrick D. Strategic leadership: top executives and their effects on organizations (1996), West Publishing, St. Paul, MN
14. Galbraith J.R. Designing complex organizations (1973), Addison-Wesley, Reading, MA
15. Golden B.R. The past is the past-or is it? The use of retrospective accounts as indicators of past strategy. Acad Manage J 35 4 (1992) 848-860
16. Hospital Blue Book. Atlanta. GA: Billian Publishing; 2003.
17. Huber G.P., and Power D.J. Retrospective reports of strategic level managers: guidelines for increasing their accuracy. Strateg Manage J 6 (1985) 171-180
18. Janssen O., de Vliert V., and Veenstra C. How task and person conflict shape the role of positive interdependence in management teams. J Manage 25 2 (1999) 117-142
19. Jehn K.A. A multimethod examination of the benefits and detriments of intragroup conflict. Adm Sci Q 40 (1995) 256-282
20. Jehn K.A. Affective and cognitive conflict in work groups: increasing performance through value-based intragroup conflict. In: de Dreu C.K.W., and Van de Vliert E. (Eds). Using conflict in organizations (1997), Sage, Thousand Oaks, CA 87-100
21. Jehn K.A., and Mannix E.A. The dynamic nature of conflict: longitudinal study of intragroup conflict and group performance. Acad Manage 44 (2001) 238-251
22. Konrad A.M., and Linnehan F. Formalized HRM structures: coordinating equal employment opportunity or concealing organizational practices?. Acad Manage J 38 3 (1995) 787-820
23. Langfred C.W. Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Acad Manage J 47 3 (2004) 385-399
24. Leifer R., and Mills P.K. An information processing approach for designing control strategies and reducing control loss in emerging organizations. J Manage 22 (1996) 112-137
25. Lewis J.D., and Weigert A. Trust as a social reality. Soc Forces 63 (1985) 967-985
26. Littlepage G., Robinson W., and Reddington K. Effects of task experience and group experience on group performance, member ability, and recognition of expertise. Org Behav Hum Decis Process 69 2 (1997) 133-147
27. Mason R.O., and Mitroff I. Challenging strategic planning assumptions (1981), Wiley, New York
28. McAllister D.J. Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Acad Manage J 38 1 (1995) 24-59
29. McEvily B., Perrone V., and Zaheer A. Trust as an organizing principle. Organ Sci 14 1 (2003) 91-103
30. McGrath J.E. Groups: Interaction and Performance (1984), Prentice Hall, Englewood Cliffs, NJ
31. Miller D., and Friesen P.H. Innovation in conservative and entrepreneurial firms: two models of strategic momentum. Strateg Manage J 3 (1982) 1-25
32. Parayitam S., and Dooley R.S. The relationship between conflict and decision outcomes: moderating effects of cognitive- and affect-based trust in strategic decision-making teams. Int J Confl Manage 18 1 (2007) 1044-4068
33. Pelled L., Eisenhardt K.M., and Xin K.P. Exploring the black box: an analysis of work group diversity, conflict, and performance. Adm Sci Q 44 1 (1999) 1-28
34. Peterson R.J., and Behfar K.J. The dynamic relationship between performance feedback, trust and conflict in groups: a longitudinal study. Org Behav Hum Decis Process 92 (2003) 102-112
35. Podsakoff P., Mackenzie S.B., Lee J.Y., and Podsakoff N.P. Common method biases in behavioral research: a critical review of the literature and recommended remedies. J Appl Psychol 88 5 (2003) 879-904
36. Rahim M.A. Measurement of organizational conflict. J Gen Psych 109 (1982) 189-199
37. Rau D. The influence of relationship conflict and trust on the transactive memories. Small Group Res 36 6 (2005) 746-771
38. Schweiger D.M., and Sandberg W.R. The utilization of individual capabilities in group approaches to strategic decision-making. Strateg Manage J 10 (1989) 31-43
39. Simons T.L., and Peterson R.S. Task conflict and relationship conflict in top management teams: the pivotal role of intragroup trust. J Appl Psychol 85 1 (2000) 102-111
40. Simons T.L., Pelled L.H., and Smith K.A. Making use of difference: diversity, debate and decision comprehensiveness in top management teams. Acad Manage J 42 (1999) 662-673
41. Staw B., Sandelands L., and Dutton J. Threat-rigidity effects in organizational behavior: a multilevel analysis. Adm Sci Q 26 (1981) 501-524
42. Wooldridge B., and Floyd S.W. The strategy process, middle management involvement, and organizational performance. Strateg Manage J 11 (1990) 231-341
43. Zaheer A., McEvily B., and Perrone V. Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance. Organ Sci 9 2 (1988) 141-159
44. Zucker L.G. Production of trust: institutional sources of economic structure, 1840-1920. In: Staw B.M., and Cummings L.L. (Eds). Research in Organizational Behavior vol. 8 (1986), JAI Press, Greenwich, CT 53-111