-
1
-
-
33745440109
-
Market segmentation in the Indonesian banking sector: The relationship between demographics and desired customer benefits
-
Alfansi, L. y Sargeant, A. (2000): "Market segmentation in the Indonesian banking sector: the relationship between demographics and desired customer benefits", International Journal of Bank Marketing, Vol. 18 (2), pp. 64-74.
-
(2000)
International Journal of Bank Marketing
, vol.18
, Issue.2
, pp. 64-74
-
-
Alfansi, L.1
Sargeant, A.2
-
2
-
-
62749126305
-
Segmentation of bank customers by utilising ethnic/cultural profile dimensions: A qualitative approach
-
Andronikidis, A.I. y Dimitriadis, N.I. (2003): "Segmentation of bank customers by utilising ethnic/cultural profile dimensions: A qualitative approach", Journal of Marketing Management, Vol. 19 (3), pp. 629-655.
-
(2003)
Journal of Marketing Management
, vol.19
, Issue.3
, pp. 629-655
-
-
Andronikidis, A.I.1
Dimitriadis, N.I.2
-
3
-
-
0034148454
-
Customer satisfaction cues to support market segmentation and explain switching behaviour
-
Athanassopoulos, A.D. (2000): "Customer satisfaction cues to support market segmentation and explain switching behaviour". Journal of Business Research, Vol. 47, pp. 191-207.
-
(2000)
Journal of Business Research
, vol.47
, pp. 191-207
-
-
Athanassopoulos, A.D.1
-
4
-
-
84986100082
-
An exposition of consumer behavior in the financial services industry
-
Beckett, A., Hewer, P. y Howcroft, B. (2000): "An exposition of consumer behavior in the financial services industry", International Journal of Bank Marketing, Vol. 18(1), pp. 15-26.
-
(2000)
International Journal of Bank Marketing
, vol.18
, Issue.1
, pp. 15-26
-
-
Beckett, A.1
Hewer, P.2
Howcroft, B.3
-
5
-
-
0037244033
-
Is race an important factor in bank-consumer preferences? The case of mortgage lending
-
Black, H.A., Robinson, B.L., Schlottmann, A.M. y Schweitzer, R.L. (2003): "Is race an important factor in bank-consumer preferences? The case of mortgage lending", Journal of Real Estate Finance and Economics, Vol. 26 (1), pp. 5-26.
-
(2003)
Journal of Real Estate Finance and Economics
, vol.26
, Issue.1
, pp. 5-26
-
-
Black, H.A.1
Robinson, B.L.2
Schlottmann, A.M.3
Schweitzer, R.L.4
-
6
-
-
0034375685
-
Ethnicity, endogeneity and housing tenure choice
-
Bourassa, S.C. (2000): "Ethnicity, endogeneity and housing tenure choice", Journal of Real Estate Finance and Economics, Vol. 20 (3), pp. 323-341.
-
(2000)
Journal of Real Estate Finance and Economics
, vol.20
, Issue.3
, pp. 323-341
-
-
Bourassa, S.C.1
-
7
-
-
84986014876
-
An analysis of choice criteria in the home loans market
-
Devlin, J.F. (2002): "An analysis of choice criteria in the home loans market", International Journal of Bank Marketing, Vol. 20 (5), pp. 212-226.
-
(2002)
International Journal of Bank Marketing
, vol.20
, Issue.5
, pp. 212-226
-
-
Devlin, J.F.1
-
8
-
-
24944506878
-
The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking
-
Flavian, C.; Guinaliu, M. y Torres, E. (2005): "The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking", Internet Research, Vol. 15 (4), pp. 447-470.
-
(2005)
Internet Research
, vol.15
, Issue.4
, pp. 447-470
-
-
Flavian, C.1
Guinaliu, M.2
Torres, E.3
-
10
-
-
33846622286
-
Segmenting retail banking customers
-
Garland, R. (2005): "Segmenting retail banking customers", Journal of Financial Services Marketing, Vol. 10(2), pp. 179-191.
-
(2005)
Journal of Financial Services Marketing
, vol.10
, Issue.2
, pp. 179-191
-
-
Garland, R.1
-
11
-
-
84869255834
-
Metodología para posicionar las entidades financieras
-
Grande, I. (1994): "Metodología para posicionar las entidades financieras", Papeles de Economía Española, Vol. 58, pp. 252-259.
-
(1994)
Papeles de Economía Española
, vol.58
, pp. 252-259
-
-
Grande, I.1
-
13
-
-
0010877119
-
Mapping customer segments for personal financial services
-
Vo
-
Harrison, T.S. (1994): "Mapping customer segments for personal financial services", International Journal of Bank Marketing, Vo. 12 (8), pp. 17-25.
-
(1994)
International Journal of Bank Marketing
, vol.12
, Issue.8
, pp. 17-25
-
-
Harrison, T.S.1
-
14
-
-
18844443435
-
American consumers' attitudes towards commercial banks. A comparison of national and local banks customers by use of geographic segmentation
-
Kaynak, E. y Harcar, T.D. (2005): "American consumers' attitudes towards commercial banks. A comparison of national and local banks customers by use of geographic segmentation", International Journal of Bank Marketing, Vol. 23 (1), pp. 73-81.
-
(2005)
International Journal of Bank Marketing
, vol.23
, Issue.1
, pp. 73-81
-
-
Kaynak, E.1
Harcar, T.D.2
-
15
-
-
0030539491
-
Cues used by customers evaluating corporate image in service firms. An empirical study in financial institutions
-
Le Blanc, G. y Nguyen, N, (1996): "Cues used by customers evaluating corporate image in service firms. An empirical study in financial institutions", International Journal of Service Industry Management, Vol. 7 (2), p. 44-56.
-
(1996)
International Journal of Service Industry Management
, vol.7
, Issue.2
, pp. 44-56
-
-
Le Blanc, G.1
Nguyen, N.2
-
16
-
-
84986170607
-
Segmentation of bank customers by expected benefits and attitudes
-
Machauer, A. y Morgner, S. (2001 ): "Segmentation of bank customers by expected benefits and attitudes", International Journal of Bank Marketing, Vol 19 (1), pp. 6-17.
-
(2001)
International Journal of Bank Marketing
, vol.19
, Issue.1
, pp. 6-17
-
-
Machauer, A.1
Morgner, S.2
-
18
-
-
84992936361
-
Customer channel preferences in the Finnish banking sector
-
Mattila, M., Karjaluoto, H. y Pento, T (2002): "Customer channel preferences in the Finnish banking sector", Jorunal of Marketing Channels, Vol. 10 (1), pp. 41-64.
-
(2002)
Jorunal of Marketing Channels
, vol.10
, Issue.1
, pp. 41-64
-
-
Mattila, M.1
Karjaluoto, H.2
Pento, T.3
-
19
-
-
0005414656
-
Implementing market segmentation strategies in UK personal financial services
-
Meadows, M. y Dibb, S. (1998): "Implementing market segmentation strategies in UK personal financial services", The Service Industries Journal, Vol. 18 (2), pp. 45-63.
-
(1998)
The Service Industries Journal
, vol.18
, Issue.2
, pp. 45-63
-
-
Meadows, M.1
Dibb, S.2
-
20
-
-
62749177138
-
Banking segmentation strategy: A lifestyle approach
-
Miller, S. y Easterling, D. (1991): "Banking segmentation strategy: A lifestyle approach", Journal of Professional Services Marketing, Vol. 8 (1), pp. 177-188.
-
(1991)
Journal of Professional Services Marketing
, vol.8
, Issue.1
, pp. 177-188
-
-
Miller, S.1
Easterling, D.2
-
21
-
-
84986132041
-
Benefit segmentation by factor analysis: An improved method of targeting customers for financial services
-
Minhas, R.S. y Jacobs, E.M. (1996): "Benefit segmentation by factor analysis: An improved method of targeting customers for financial services", International Journal of Bank Marketing, Vol. 14 (3), pp. 3-13.
-
(1996)
International Journal of Bank Marketing
, vol.14
, Issue.3
, pp. 3-13
-
-
Minhas, R.S.1
Jacobs, E.M.2
-
22
-
-
62749187499
-
A research study of customer preferentes in the home loans market: The mortgage experience of Greek bank customers
-
Mylonakis, J. (2007): "A research study of customer preferentes in the home loans market: The mortgage experience of Greek bank customers", International Research Journal of Finance and Economics, Vol. 10, pp. 153-165.
-
(2007)
International Research Journal of Finance and Economics
, vol.10
, pp. 153-165
-
-
Mylonakis, J.1
-
23
-
-
84993087836
-
Exploring consumer experiences with a service brand
-
O'Cass, A. y Grace, D. (2004): "Exploring consumer experiences with a service brand", Journal of Product and Brand Management, Vol. 13 (4), pp. 257-268.
-
(2004)
Journal of Product and Brand Management
, vol.13
, Issue.4
, pp. 257-268
-
-
O'Cass, A.1
Grace, D.2
-
24
-
-
62749181528
-
Evolución de la imagen bancaria
-
Rodríguez del Bosque, I., Vázquez, R. y Trespalacios, J.A. (1992): "Evolución de la imagen bancaria," Revista Europea de Dirección y Economía de la Empresa, Vol. 1 (2), pp. 33-46.
-
(1992)
Revista Europea de Dirección y Economía de la Empresa
, vol.1
, Issue.2
, pp. 33-46
-
-
Rodríguez del Bosque, I.1
Vázquez, R.2
Trespalacios, J.A.3
-
25
-
-
62749156661
-
With lifestyle segmentation banks see customers clearly
-
Ruddick, M.E. (1986): "With lifestyle segmentation banks see customers clearly". Bank Marketing, Vol. 18 (12), pp. 26-29.
-
(1986)
Bank Marketing
, vol.18
, Issue.12
, pp. 26-29
-
-
Ruddick, M.E.1
-
26
-
-
33846599296
-
Youth based segmentation in the Malaysian retail banking sector
-
Rugimbana, R. (2007): "Youth based segmentation in the Malaysian retail banking sector", International Journal of Bank Marketing, Vol. 25 (1), pp. 6-21.
-
(2007)
International Journal of Bank Marketing
, vol.25
, Issue.1
, pp. 6-21
-
-
Rugimbana, R.1
-
27
-
-
62749165782
-
Segmentación del mercado financiero de economías familiares: Un estudio empírico
-
julio-septiembre, pp
-
Ruiz, A.V. (1997): "Segmentación del mercado financiero de economías familiares: Un estudio empírico", ESIC Market, julio-septiembre, pp. 9-41.
-
(1997)
ESIC Market
, pp. 9-41
-
-
Ruiz, A.V.1
-
28
-
-
62749138782
-
An approach for the identification of cross-sell and up-sell opportunities using a financial services customer database
-
Salazar, M.T. Harrison, T y Ansell, J. (2007): "An approach for the identification of cross-sell and up-sell opportunities using a financial services customer database", Journal of Financial Services Marketing, Vol. 12 (2), pp. 115-131.
-
(2007)
Journal of Financial Services Marketing
, vol.12
, Issue.2
, pp. 115-131
-
-
Salazar, M.T.1
Harrison, T.2
Ansell, J.3
-
29
-
-
0040158917
-
Segmentation: The anchor of effective client banking
-
Thompson, T.H. (1986) "Segmentation: The anchor of effective client banking", United States Banker, Vol. 97 (6), pp. 42-43.
-
(1986)
United States Banker
, vol.97
, Issue.6
, pp. 42-43
-
-
Thompson, T.H.1
-
30
-
-
0347845397
-
Factors that determine the corporate image of South African banking institutions: An exploratory investigation
-
Van Heerden, C. y Puth, G. (1995): "Factors that determine the corporate image of South African banking institutions: An exploratory investigation", International Journal of Bank Marketing, Vol. 13, no 3, pp. 12-17.
-
(1995)
International Journal of Bank Marketing
, vol.13
, Issue.3
, pp. 12-17
-
-
Van Heerden, C.1
Puth, G.2
|