Social anxiety and computer-mediated communication during initial interactions: Implications for the hyperpersonal perspective

Computers in Human Behavior

Volumn 25, Issue 2, 2009, Pages 475-482

  High, Andrew C ^a   Caplan, Scott E ^b  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF DELAWARE   (United States)

Author keywords

CMC; Hyperpersonal; Initial interaction; Social anxiety

Indexed keywords

CMC; COMPUTER-MEDIATED COMMUNICATIONS; HYPERPERSONAL; INITIAL INTERACTION; SOCIAL ANXIETY; UNDERGRADUATE STUDENTS;

EID: 59049090030     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2008.10.011     Document Type: Article

References (53)

1. Anolli L., Villani D., and Riva G. Personality of people using chat: An on-line research. CyberPsychology and Behavior 8 1 (2005) 89-95
2. Bargh J.A., McKenna K.Y.A., and Fitzsimons G.M. Can you see the real me? Activation and expression of the "true self" on the internet. Journal of Social Issues 58 1 (2002) 33-48
3. Booth-Butterfield S., and Gould M. The communication anxiety inventory: Validation of state- and context-communication apprehension. Communication Quarterly 34 (1986) 194-205
4. Bucy E.P. Interactivity in society: Locating an elusive concept. The Information Society 20 (2004) 373-383
5. Caplan S.E. A social skill account of problematic Internet use. Journal of Communication 55 (2005) 721-736
6. Caplan S.E. Relations among loneliness, social anxiety, and problematic Internet use. CyberPsychology and Behavior 10 (2007) 234-241
7. Duthler K.W. The politeness of requests made via e-mail and voicemail: Support for the hyperpersonal model. Journal of Computer-Mediated Communication 11 (2006) 500-521
8. Erwin B.A., Turk C.L., Heimburg R.G., Fresco D.M., and Hantula D.A. The internet: Home to a severe population of individuals with social anxiety disorder. Journal of Anxiety Disorders 18 5 (2004) 629-646
9. Hancock J.T., and Dunham P.J. Impression formation in computer-mediated communication revisited: An analysis of the breadth and intensity of impressions. Communication Research 28 (2001) 325-347
10. Hayes A.F. A primer on multilevel modeling. Human Communication Research 32 (2006) 385-410
11. Hecht M.L. The conceptualization and measurement of interpersonal communication satisfaction. Human Communication Research 4 (1978) 253-264
12. Jones K.S., Farris J.S., and Johnson B.R. Why does the negative impact of inconsistent knowledge on Web navigation persist?. International Journal of Human-Computer Interaction 19 2 (2005) 201-221
13. Jones W.H., Rose J.A., and Russell D. Loneliness and social anxiety. In: Leitenberg H. (Ed). Handbook of social and evaluation anxiety (1990), Plenum, New York 247-266
14. Kalyanaraman S., and Sundar S.S. The psychological appeal of personalized online content in Web portals: Does customization affect attitudes and behavior?. Journal of Communication 56 (2006) 110-132
15. Kashy D.A., and Kenny D.A. The analysis of data from dyads and groups. The handbook of research methods in social psychology (2000), Cambridge University Press, New York
16. Kenny D.A. Models of non-independence in dyadic research. Journal of Social and Personal Relationships 13 (1996) 279-294
17. Kenny D.A., and Cook W. Partner effects in relationship research: Conceptual issues, analytic difficulties, and illustrations. Personal Relationships 6 (1999) 443-448
18. Kenny D., Kashy D.A., and Cook W.L. Dyadic data analysis (2006), Guilford Press, New York
19. Kreft I., and de Leeuw J. Introducing multilevel modeling (1998), Sage, London
20. Leary M.L. Understanding social anxiety: Social, personality, and clinical perspective (1983), Sage, Newbury Park, CA
21. Leary M.R., and Kowalski R.M. Social anxiety (1995), The Guilford Press, New York
22. Mazalin D., and Moore S. Identity development, Internet use, and social anxiety among young adults. Behaviour Change 21 (2004) 90-102
23. McCroskey J.C., and Richmond V.P. The effects of communication apprehension on the perception of peers. Western Speech Communication, Winter (1976) 14-21
24. McKenna K.Y.A., and Bargh J.A. Causes and consequences of social interaction on the Internet: A conceptual framework. Media Psychology 1 (1999) 249-269
25. McKenna K.Y.A., and Bargh J.A. Plan 9 from cyberspace. The implication of the Internet for personality and social psychology. Personality and Social Psychology Review 4 (2000) 57-75
26. McKenna K.Y.A., Green A.S., and Gleason M.E.J. Relationship formation on the Internet: What's the big attraction?. Journal of Social Issues 58 (2002) 9-31
27. Mendlowicz M.V., and Stein M.B. Quality of life in individuals with anxiety disorders. American Journal of Psychiatry 157 (2000) 669-682
28. Norušis M.J. SPSS 13.0 Advanced statistical procedures companion (2004), Prentice Hall, Upper Saddle River, NJ
29. Parks M.R., and Floyd K. Making friends in cyberspace. Journal of Communication 46 (1996) 80-96
30. Ramirez Jr. A., and Burgoon J.K. The effects of interactivity on initial interactions: The influence of information valence and modality and information richness on computer-mediated interaction. Communication Monographs 71 (2004) 422-447
31. Ramirez J.A., Walther J.B., Burgoon J.K., and Sunnafrank M. Information-seeking strategies, uncertainty, and computer-mediated communication toward a conceptual model. Human Communication Research 28 (2002) 213-228
32. Raudenbush S.W., and Byrk A.S. Hierarchical linear models (2002), Sage, Thousand Oaks, CA
33. Schlenker B.R., and Leary M.R. Social anxiety and self-presentation: A conceptualization and model. Psychological Bulletin 92 (1982) 641-669
34. Schneier F.R., Heckelman L.R., Garfinkel R., Campeas R., Fallon B.A., Gitow A., et al. Functional impairment in social phobia. Journal of Clinical Psychiatry 55 (1994) 322-331
35. Schumacher B.K., and Wheeless L.R. Relationships of continuing uncertainty and state-receiver apprehension to information-seeking and predictions in dyadic interactions. Communication Quarterly 45 4 (1997) 427-445
36. Segrin C. Interpersonal processes in psychological problems (2001), Guilford Press, New York, NY
37. Singer J.D., and Willett J.B. Applied longitudinal data analysis: Modeling change and event occurrence (2003), Oxford University Press, New York
38. Snijders T.A.B., and Bosker R.J. Multilevel analysis: An introduction to basic and advanced multilevel modeling (1999), Sage, Thousand Oaks, CA
39. Sundar S.S., Kalyanaraman S., and Brown J. Explicating Web site interactivity: Impression formation effects in political campaign sites. Communication Research 30 1 (2003) 30-59
40. Tidwell L.C., and Walther J.B. Computer-mediated communication effects on disclosure, impressions, and interpersonal evaluations: Getting to know one another a bit at a time. Human Communication Research 28 (2002) 317-348
41. Walther J.B. Anticipated ongoing interaction versus channels effects on relational communication in computer-mediated interaction. Human Communication Research 20 (1994) 473-501
42. Walther J.B. Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research 23 (1996) 3-43
43. Walther J.B. Group and interpersonal effects in international computer-mediated collaboration. Human Communication Research 23 (1997) 342-369
44. Walther J.B. Language and communication technology: Introduction to the special issue. Journal of Language and Social Psychology 23 (2004) 384-396
45. Walther J.B. Nonverbal dynamics in computer-mediated communication, or (and the Net:('s with you,) and you) alone. In: Manusov V., and Patterson M.L. (Eds). Handbook of nonverbal communication (2006), Sage, Thousand Oaks, CA 461-480
46. Walther J.B., Loh T., and Granka L. Let me count the ways: The interchange or verbal and nonverbal cues in computer-mediated and face-to-face affinity. Journal of Language and Social Psychology 24 (2005) 36-65
47. Walther J.B., and Parks M.R. Cues filtered out, cues filtered in: Computer-mediated communication relationships. In: Knapp M.L., Daly J.A., and Miller G.R. (Eds). The handbook of interpersonal communication. 3rd ed. (2002), Sage, Thousand Oaks, CA
48. Walther J.B., Slovacek C., and Tidwell L. Is a picture worth a thousand words? Photographic images in long-term and short-term computer-mediated communication. Communication Research 28 (2001) 105-134
49. Ward C.C., and Tracey T.J.G. Relation of shyness with aspects of online relationship involvement. Journal of Social and Personal Relationships 21 5 (2004) 611-623
50. Watson D., and Friend R. Measurement of social-evaluative anxiety. Journal of Consulting and Clinical Psychology 33 (1969) 448-457
51. Wendorf C.A. Comparisons of structural equation modeling and hierarchical linear modeling approaches to couples' data. Structural Equation Modeling 9 (2002) 126-140
52. Wheeless L.R., and Williamson A.M. State-communication apprehension and uncertainty in continuing initial interactions. The Southern Journal of Communication 57 4 (1992) 249-259
53. Wheeless L.W., Nesser K., and McCroskey J.C. The relationships of self-disclosure and disclosiveness to high and low communication apprehension. Communication Research Reports 3 (1986) 129-134