Degree of service-orientation in the pulp and paper industry

International Journal of Services, Technology and Management

Volumn 11, Issue 1, 2009, Pages 24-41

  Davidsson, Nina ^a   Edvardsson, Bo ^a   Gustafsson, Anders ^a,b   Witell, Lars ^a  

^a KARLSTAD UNIVERSITY   (Sweden)

^b NONE

Author keywords

Industrial services; Service management; Service orientation; Value creation

Indexed keywords

MANUFACTURE; PULP;

EMPIRICAL INVESTIGATION; INDUSTRIAL SERVICES; MANUFACTURING FIRMS; MULTIPLE-CASE STUDY; PULP AND PAPER INDUSTRY; SERVICE MANAGEMENT; SERVICE ORIENTATION; VALUE CREATION;

PAPER AND PULP INDUSTRY;

COMMERCE; MANAGEMENT; MANUFACTURE; MODELS; PAPER; PAPER INDUSTRY; PULP INDUSTRY; PULPS; TECHNICAL SERVICES; TECHNOLOGY;

EID: 58149263298     PISSN: 14606720     EISSN: 1741525X     Source Type: Journal    
DOI: 10.1504/IJSTM.2009.022380     Document Type: Article

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