Age management in norwegian hospitality businesses

Scandinavian Journal of Hospitality and Tourism

Volumn 5, Issue 2, 2005, Pages 116-134

  Furunes, Trude ^a   Mykletun, Reidar J ^a  

^a UNIVERSITY OF STAVANGER   (Norway)

Author keywords

Age and work; Age management; Hotel and restaurant management; Norway; Older workers

Indexed keywords

EID: 57749186517     PISSN: 15022250     EISSN: 15022269     Source Type: Journal    
DOI: 10.1080/15022250510014390     Document Type: Article

References (47)

1. Baum, T., Amoah, V. & Spivack, S. (1997) Policy dimensions of human resource management in the tourism and hospitality industries, International Journal of Contemporary Hospitality Management, 9, pp. 221-229.
2. Birdi, K., Pennington, J. & Zapf, D. (1997) Ageing and errors in computer-based work: An observational field study, Journal of Occupational and Organizational Psychology, 70, pp. 35-47.
3. Bobko, N. A. & Barishpolets, A. T. (2002) Work ability, age and its perception and other related concerns of Ukraine health care workers, Experimental Aging Research, 28, pp. 59-71.
4. Bosma, H., Van Boxtel, M. P. J., Ponds, R. W. H. W., Houx, P. J., Burdorf, A. & Jolles, J. (2003) Mental work demands protect against cognitive impairment: Maas prospective cohort study, Experimental Aging Research, 29, pp. 33-45.
5. Boyatzis, R. E. (1998) Transforming Qualitative Information (Thousand Oaks, CA: Sage Publications).
6. Butler, R. N. (1969) Age-ism: Another form of bigotry, The Gerontologist, 9, pp. 243-246.
7. Chan, G., Tan, V. & Koh, D. (2000) Ageing and fitness to work, Occupational Medicine, 50, pp. 483-491.
8. Davies, D. R., Matthews, G. & Wong, C. S. K. (1991) Ageing and work, in: C. L. Cooper & I. T. Robertson (Eds) International Review of Industrial and Organizational Psychology, pp. 149-211 (Chichester, UK: John Wiley & Sons Ltd).
9. Davies, D. R., Taylor, A. & Dorn, L. (1992) Aging and human performance, in: D. M. Jones. & A. P. Smith (Eds) Handbook of Human Performance, pp. 25-63 (London: Academic Press).
10. DeMicco, F. J. & Reid, R. D. (1988) Older workers: A hiring resource for the hospitality industry, The Cornell Hotel and Restaurant Administration Quarterly, May, pp. 56-61.
11. Forte, C. S. & Hansvick, C. L. (1999) Applicant age as a subjective employability factor: A study of workers over and under age fifty, Journal of Employment Counselling, 36, pp. 24-34.
12. Furunes, T. (2003) Eldre arbeidstakere i hotell-og restaurantbransjen (Stavanger, Norway: University of Stavanger).
13. Griffiths, A. (1997) Aging, health and productivity: A challenge for the new millennium, Work & Stress, 11, pp. 197-214.
14. Hagen, A. & Skule, S. (2001) Yrke, opplæringsbehov og interesse for etter-og videreutdanning (Oslo: Fafo).
15. Hogg, M. A. (1992) The Social Psychology of Group Cohesiveness: From Attraction to Social Identity (Hempel Hempstead, UK: Harvester Wheatsheat).
16. Hoviskeland, T., Holm, E. D., Neumann, I. B. & Overland, E. F. (Eds) (2001) Norway 2030-Five Scenarios About The Future of the Public Sector (Oslo: JW Cappelens Forlag).
17. Ilmainen, J. & Tuomi, K. (2004) Past, present and future of work ability, People and Work Research Reports, 65, pp. 1-25.
18. Ilmarinen, J. (2001) Aging workers, Occupational & Environmental Medicine, 58, pp. 546-552.
19. Johanson, M. & Woods, R. H. (1999) Participant response rates of hospitality management research projects: 1987-1997, Journal of Hospitality & Tourism Education, 11, pp. 41-44.
20. Kaeter, M. (1995) Age-old myths, Training, 32, pp. 61-66.
21. Kilbom, A., Westerholm, P., Hallsten, L. & Furaker, B. (Eds) (1997) Work after 45? Arbete och hälsa, vetenskapelig skriftserie 1997:29 (Vol. 1) (Solna: Arbeidslivsinstitutet).
22. Lucas, R. E. (1993) Ageism and the UK hospitality industry, Employee Relations, 15, pp. 33-42.
23. Lyng, K. (1999) Oppfatninger av eldre arbeidstakeres yrkeskompetanse og omstillingsevne (Oslo: NOVA).
24. Magd, H. (2003) Management attitudes and perceptions of older employees in hospitality management, International Journal of Contemporary Hospitality Management, 15, pp. 393-401.
25. Mathews, B. P., Ueno, A., Periera, Z. L., Silva, G., Kekale, T. & Repka, M. (2001) Quality training: Findings form a European survey, The TQM Magazine, 13, pp. 61-68.
26. Maurer, T. J. (2001) Career-relevant learning and development, worker age, and beliefs about self-efficacy for development, Journal of Management, 27, pp. 123-140.
27. Meyer, R. & Meyer, G. C. (1988) Older workers: Are they a viable labour force for the hotel community?, Hospitality Education and Research Journal, pp. 361-364.
28. Miles, M. B. & Huberman, A. M. (1994) Qualitative Data Analysis: An Expanded Sourcebook (Thousand Oaks, CA: Sage Publications).
29. Mykletun, R. J., Lorentzen, T. & Mykletun, A. (2000) Utst0tning av eldre arbeidstakere i serverings-, overnattings-og reiselivsbedrifter (Stavanger, Norway: Stavanger University College).
30. Neuman, W. L. (2003) Social Research Methods: Qualitative and Quantitative Approaches, 5th ed. (Boston: Allyn and Bacon).
31. OECD. (2004) Ageing and Employment Policies: Norway (Paris: OECD).
32. Pohjonen, T. (2001) Perceived work ability of home care workers in relation to individual and work-related factors in different age groups, Occupational Medicine, 51, pp. 209-217.
33. Royle, T. (1999) Recruiting the acquiescent workforce, Employee Relations, 21, pp. 540-555.
34. Schooler, C., Malatu, M. S. & Oates, G. (1999) The continuing effects of substantively complex work on the intellectual functioning of older workers, Psychology and Aging, 14, pp. 483-506.
35. Shen, G. G. Y. & Kleiner, B. H. (2001) Age discrimination in hiring, Equal Opportunities International, 20, pp. 25-32.
36. Silverman, D. (1997) Qualitative Research: Theory, Method and Practice (London: Sage Publications).
37. Solem, P. E. & Mykletun, R. J. (1997) Work environment and early exit from work, in: P. W. A. Kilbom, L. Hallsten & B. Furaker (Eds) Work After 45? Arbete och halsa vitenskapelig skriftsserie 1997:29, pp. 285-292 (Solna: Arbetslivsinstitutet).
38. Spiezia, V. (2002) The greying population: A wasted human capital or just a social liability?, International Labour Review, 141, pp. 71-113.
39. Statistics Norway. (1999) Statistical Year Book (Oslo, Norway).
40. Sterns, H. L. & Miklos, S. M. (1995) The aging worker in a changing environment: Organizational issues, Journal of Vocational Behaviour, 47, pp. 248-268.
41. Tashakkori, A. & Teddlie, C. (2003) Handbook of Mixed Methods in Social & Behavioral Research (Thousand Oaks, CA: Sage Publications).
42. Tikkanen, T. (1999) Education and training for older workers. Paper presented at the Active Strategies for an Ageing Workforce conference 12-13 August 1999, Turku, Finland.
43. Tikkanen, T., Lahn, L. C., Withnall, A., Ward, P. & Lyng, K. (2002) Working Life Changes and Training of Older Workers (Trondheim: VOX).
44. Walker, A. (1999) Combating age discrimination at the workplace, Experimental Aging Research, 25, pp. 367-377.
45. Walker, A. & Taylor, P. (1998) Combating Age Barriers in Employment: A European Portfolio of Good Practice (Luxembourg: Office for Official Publications of the European Communities).
46. Warr, P. (1996) Younger and older workers, in: P. Warr (Ed.) Psychology at Work, pp. 308-333 (London: The Penguin Group).
47. Ziekemeyer, M. A. (2003) The ageproof agency, experts on work and aging. Paper presented at the Age, Work and Employment: Thinking about the future conference 19-20 June 2003, University of Sterling.