Recruiting the acquiescent workforce: A comparative analysis of McDonald's in Germany and the UK

Employee Relations

Volumn 21, Issue 6, 1999, Pages 540-555

  Royle, Tony ^a  

^a NOTTINGHAM TRENT UNIVERSITY   (United Kingdom)

Author keywords

Employee relations; Germany; Labour market; Multinationals; United Kingdom

Indexed keywords

EID: 84986145240     PISSN: 01425455     EISSN: None     Source Type: Journal    
DOI: 10.1108/01425459910299857     Document Type: Article

References (44)

1. Ardagh, J. (1987), Germany and the Germans: An Anatomy of Society Today, Hamish Hamilton, London.
2. Beaumont, P. (1993), Human Resource Management: Key Concepts and Skills, Sage, London.
3. BNA (1985), Retail/Services Labour Report, Bureau of National Affairs (USA), Washington DC, 23, 23, 10 June, pp. 1-31.
4. De Vos, T. (1981), US Multinationals and Worker Participation in Management in Management, Aldwych, London.
5. Disney, R., Gosling, A., Machin, S. and McCrae, J. (1998), “The dynamics of union membership in Britain: a study using the family and working lives survey”, Employment Relations Research Series, 3, Department of Trade and Industry, London.
6. Economist (1997), “Management brief: Johannesburgers and Fries”, 27 September, pp. 107-8.
7. Edwards, P.K. (1986), Conflict at Work, Blackwell, Oxford.
8. Emmott, B. (1993), “Everybody's favourite monster”, The Economist, 27, 3, supplement.
9. Festinger, L.A. (1962), A Theory of Cognitive Dissonance, Tavistock, London.
10. Flecker, J. and Schulten, T. (1999), “The end of institutional stability: what future for the German model?”, Economic and Industrial Democracy, Vol. 20 No. 1, pp. 81-115.
11. Frantz, J. (1993), “Friede, freude, fanta, fritten”, Manager Magazin, August, pp. 76-81.
12. Gabriel, Y. (1988), Working Lives in Catering, Routledge and Kegan Paul, London.
13. Hughes, E.C. (1984), “Work and self”, The Sociological Eye, Transaction Books, New Jersey.
14. Jacobi, O., Keller, B. and Müller-Jentsch, W. (1998), “Germany facing new challenges”, in Ferner, A. and Hyman, R. (Eds), Changing Industrial Relations in Europe, Basil Blackwell, Oxford.
15. Laabs, J.J. (1991), “The golden arches provide golden opportunities”, Personnel Journal, July, pp. 52-7.
16. Lane, C. (1989), Management and Labour in Europe, Edward Elgar, Aldershot.
17. Leidner, R. (1993), Fast-Food Fast Talk: Service Work and the Routinisation of Everyday Work, University of California Press, Los Angeles.
18. Locke, R. (1995), “The transformation of industrial relations? A cross-national review”, in Wever, S. and Turner, L. (Eds), The Political Economy of Industrial Relations, Industrial Relations Research Association Series, Madison, Wisconsin.
19. Love, J.F. (1995), McDonald's Behind the Arches, Bantam Press, London.
20. Maguire, M. (1986), “Recruitment as a means of control”, in Purcell, J., Wood, S., Watson, A. and Allen, S. (Eds), The Changing Experience of Employment, Restructuring and Recession, MacMillan, London.
21. Marginson, P. and Sisson, K. (1994), “The structure of transnational capital in Europe: the emerging Euro-company and its implications for industrial relations”, in Hyman, R. and Ferner, A. (Eds), New Frontiers in European Industrial Relations, Basil Blackwell, Oxford.
22. Marginson, P. and Sisson, K. (1998), “European collective bargaining: a virtual prospect?”, Journal of Common Market Studies, Vol. 36 No. 4, pp. 505-28.
23. Market Research Europe (1994), “Consumer catering”, 26 August, pp. 1-24.
24. Mintzberg, H. (1994), The Rise and Fall of Strategic Planning, Prentice-Hall, Hemel Hempstead.
25. O'Reilly, J. and Bothfeld, S. (1998), “For better or worse? Part-time work in Britain and West Germany. A comparison of the German socio-economic panel and the British household panel”, Paper presented to the Work, Employment and Society Conference, 14-16 September, University of Cambridge.
26. Pollack, W. (1995), “Der Arbeitsstrich von Frankfurter Großmarkt”, Welt am Sonntag, 2 April, p. 44.
27. Prais, S.J. (1981), Productivity and Industrial Structure: A Statistical Study of Manufacturing Industry in Britain, Germany and the USA, Cambridge University Press, Cambridge.
28. Quiney, M. (1994), “An introduction to GMB organisation in hotel and catering”, General Municipal and Boiler Makers Union, London.
29. Ritzer, G. (1993), The McDonaldization of Society, Sage, California.
30. Rosenzweig, P.M. and Nohria, N. (1994), “Influences on human resource management practices in multinational corporations”, Journal of International Business Studies, 2nd Quarter, pp. 229-51
31. Rothwell, S. (1995), “Human resource planning”, in Storey, J. (Ed.), Human Resource Management: A Critical Text, Routledge, London.
32. Royle, T. (1998), “Avoidance strategies and the German System of co-determination”, The International Journal of Human Resource Management, Vol. 9 No. 6, pp. 1026-47.
33. Royle, T. (1999a), “The reluctant bargainers: McDonalds, unions and pay determination in Germany and the UK”, Industrial Relations Journal, Vol. 30 No. 2, pp. 135-50.
34. Royle, T. (1999b), “Who's in control? MNEs, franchisees and the implications for employee representation: a comparative analysis”, paper presented to the 15th EGOS Colloquium, 4-6 July, University of Warwick.
35. Sauga, M., Student, D. and Weidenfeld, U. (1996), “Längst auf dem Weg”, Wirtschaftswoche, 20, 9 May, pp. 16-18.
36. Sparrow, P., Schuler, R. and Jackson, S. (1994), “Convergence or divergence: human resource practices and policies for competitive advantage world-wide”, International Journal of Human Resource Managment, Vol. 5 No. 2, pp. 268-99.
37. Der Spiegel (1996), “Sozialer Konflikstoff der Zukunft”, 18, pp. 128-30.
38. SVR, (1994), “Sachverständigenrat zur Begutachtung der gesamtwirtschaftlichen Entwicklung, Jahresgutachten 1993/94”, Bundestagsdrucksache, 11/8472, Bonn.
39. Turner, L. (1998), Negotiating the New Germany: Can Social Partnership Survive?, Cornell University Press, New York.
40. Vidal, J. (1997), McLibel: Burger Culture on Trial, MacMillan, London.
41. Vikhanski, O. and Puffer, S. (1993), “Management education and employee training at Moscow McDonald's”, European Management Journal, March, Vol. 11 No. 1, pp. 102-7.
42. Walraff, G. (1985), Ganz Unten, Methuen & Co, London.
43. Wildavsky, B. (1989), “McJobs: inside America's largest youth training program”, Policy Review, Vol. 49, pp. 30-7.
44. Wirtschaftswoche (1997), “Neue rezepte: McDonald's erneut sein Produktsortiment”, 15 May, 21, pp. 62-4.