-
1
-
-
0348225237
-
How to take consumer into consideration in service innovation projects?
-
Abramovici M., and Bancel-Charensol L. How to take consumer into consideration in service innovation projects?. The Service Industries Journal 24 1 (2004) 56-78
-
(2004)
The Service Industries Journal
, vol.24
, Issue.1
, pp. 56-78
-
-
Abramovici, M.1
Bancel-Charensol, L.2
-
2
-
-
0000400935
-
Behind the learning curve: a sketch of the learning process
-
Adler P., and Clark K. Behind the learning curve: a sketch of the learning process. Management Science. 37 3 (1991) 267-281
-
(1991)
Management Science.
, vol.37
, Issue.3
, pp. 267-281
-
-
Adler, P.1
Clark, K.2
-
3
-
-
0037495082
-
An exploratory investigation of user involvement in new service development
-
Alam I. An exploratory investigation of user involvement in new service development. Journal of the Academy of Marketing Science 30 3 (2002) 250-261
-
(2002)
Journal of the Academy of Marketing Science
, vol.30
, Issue.3
, pp. 250-261
-
-
Alam, I.1
-
4
-
-
57749191561
-
-
Barbier, J.Y., 2004. Efficacité et transposabilité d'une plate-forme de vente. Le cas d'une entreprise de distribution de véhicules d'occasion. Unpublished Ph.D Thesis, Ecole Polytechnique, Paris, France.
-
Barbier, J.Y., 2004. Efficacité et transposabilité d'une plate-forme de vente. Le cas d'une entreprise de distribution de véhicules d'occasion. Unpublished Ph.D Thesis, Ecole Polytechnique, Paris, France.
-
-
-
-
5
-
-
57749205463
-
Usage et production de connaissance dans une usine automobile: un processus d'apprentissage organisationnel
-
Charue-Duboc F. (Ed), L'Harmattan, Paris
-
Charue-Duboc F. Usage et production de connaissance dans une usine automobile: un processus d'apprentissage organisationnel. In: Charue-Duboc F. (Ed). Des savoirs en action (1995), L'Harmattan, Paris 175-198
-
(1995)
Des savoirs en action
, pp. 175-198
-
-
Charue-Duboc, F.1
-
7
-
-
0004189853
-
-
Harvard Business School Press, Cambridge, MA
-
Clark K., and Fujimoto T. Product Development Performance. Strategy, Organization and Management in the World Auto Industry (1991), Harvard Business School Press, Cambridge, MA
-
(1991)
Product Development Performance. Strategy, Organization and Management in the World Auto Industry
-
-
Clark, K.1
Fujimoto, T.2
-
9
-
-
0036905244
-
The dynamics of product innovation and firm competences
-
Danneels E. The dynamics of product innovation and firm competences. Strategic Management Journal 23 12 (2002) 1095-1121
-
(2002)
Strategic Management Journal
, vol.23
, Issue.12
, pp. 1095-1121
-
-
Danneels, E.1
-
10
-
-
0033317084
-
Identifying the key success factors in new product launch
-
di Benedetto A. Identifying the key success factors in new product launch. Journal of Product Innovation Management 16 6 (1999) 530-544
-
(1999)
Journal of Product Innovation Management
, vol.16
, Issue.6
, pp. 530-544
-
-
di Benedetto, A.1
-
11
-
-
0030305352
-
Sustained product innovation in large, mature organizations: overcoming innovation-to-organization problems
-
Dougherty D., and Hardy C. Sustained product innovation in large, mature organizations: overcoming innovation-to-organization problems. Strategic Management Journal 39 6 (1996) 1120-1153
-
(1996)
Strategic Management Journal
, vol.39
, Issue.6
, pp. 1120-1153
-
-
Dougherty, D.1
Hardy, C.2
-
12
-
-
0000068350
-
Treating progress functions as managerial opportunities
-
Dutton J., and Thomas A. Treating progress functions as managerial opportunities. Academy of Management Review 9 2 (1984) 235-247
-
(1984)
Academy of Management Review
, vol.9
, Issue.2
, pp. 235-247
-
-
Dutton, J.1
Thomas, A.2
-
13
-
-
0004029989
-
-
Studenlitteratur, Lund, Sweden
-
Edvardsson B., Gustafsson A., Johnson M.D., and Sanden B. New Service Development and Innovation in the New Economy (2000), Studenlitteratur, Lund, Sweden
-
(2000)
New Service Development and Innovation in the New Economy
-
-
Edvardsson, B.1
Gustafsson, A.2
Johnson, M.D.3
Sanden, B.4
-
15
-
-
0001073758
-
Building theories from case study research
-
Eisenhardt K. Building theories from case study research. Academy of Management Review. 14 4 (1989) 532-550
-
(1989)
Academy of Management Review.
, vol.14
, Issue.4
, pp. 532-550
-
-
Eisenhardt, K.1
-
16
-
-
0002049996
-
Le rôle stratégique des services autour du produit
-
Furrer O. Le rôle stratégique des services autour du produit. Revue Française Gestion. 113 (1997) 98-107
-
(1997)
Revue Française Gestion.
, vol.113
, pp. 98-107
-
-
Furrer, O.1
-
21
-
-
0034318420
-
The effect of sales force adoption on new product selling performance
-
Hultink E., and Atuahene-Gima K. The effect of sales force adoption on new product selling performance. Journal of Product Innovation Management 17 6 (2000) 435-450
-
(2000)
Journal of Product Innovation Management
, vol.17
, Issue.6
, pp. 435-450
-
-
Hultink, E.1
Atuahene-Gima, K.2
-
22
-
-
57749175377
-
-
Jallat F. 2000. Le management de l'innovation dans les entreprises de services: spécificité des processus et facteurs de performances. In: Bloch A., D. Manceau D. (eds), De l'idée au marché, Vuibert, Paris, France.
-
Jallat F. 2000. Le management de l'innovation dans les entreprises de services: spécificité des processus et facteurs de performances. In: Bloch A., D. Manceau D. (eds), De l'idée au marché, Vuibert, Paris, France.
-
-
-
-
23
-
-
33745216006
-
The new product development process: let the voice of the salesperson be heard
-
Judson K., Schoenbachler D., Gordon G., Ridnour R., and Weilbacker D. The new product development process: let the voice of the salesperson be heard. Journal of Product & Brand Management 15 2/3 (2006) 194-202
-
(2006)
Journal of Product & Brand Management
, vol.15
, Issue.2-3
, pp. 194-202
-
-
Judson, K.1
Schoenbachler, D.2
Gordon, G.3
Ridnour, R.4
Weilbacker, D.5
-
24
-
-
0040439838
-
The ABCs of service blueprinting
-
Bitner M.J., and Crosby L.A. (Eds), American Marketing Association
-
Kingman-Brundage J. The ABCs of service blueprinting. In: Bitner M.J., and Crosby L.A. (Eds). Designing a Winning Service Strategy (1989), American Marketing Association
-
(1989)
Designing a Winning Service Strategy
-
-
Kingman-Brundage, J.1
-
26
-
-
0035239259
-
Product development decisions: a review of the literature
-
Krishnan V., and Ulrich K. Product development decisions: a review of the literature. Management Science 47 1 (2001) 1-21
-
(2001)
Management Science
, vol.47
, Issue.1
, pp. 1-21
-
-
Krishnan, V.1
Ulrich, K.2
-
27
-
-
38249032188
-
An exploration of production problems in the initial commercial manufacture of products
-
Langowitz N. An exploration of production problems in the initial commercial manufacture of products. Research Policy 17 (1988) 43-54
-
(1988)
Research Policy
, vol.17
, pp. 43-54
-
-
Langowitz, N.1
-
28
-
-
0033716420
-
Behind the learning curve: linking learning activities to waste reduction
-
Lapre M., Mukherjee A.S., and Van Wassenhofe L. Behind the learning curve: linking learning activities to waste reduction. Management Science 46 5 (2000) 597-611
-
(2000)
Management Science
, vol.46
, Issue.5
, pp. 597-611
-
-
Lapre, M.1
Mukherjee, A.S.2
Van Wassenhofe, L.3
-
30
-
-
2542444381
-
Innovation in automotive telematic services: characteristics of the field and management principles
-
Lenfle S., and Midler C. Innovation in automotive telematic services: characteristics of the field and management principles. International Journal of Automotive Technology and Management 3 (2003) 144-159
-
(2003)
International Journal of Automotive Technology and Management
, vol.3
, pp. 144-159
-
-
Lenfle, S.1
Midler, C.2
-
32
-
-
13644249522
-
Implementation as mutual adaptation of technology and organization
-
Leonard-Barton D. Implementation as mutual adaptation of technology and organization. Research Policy 17 5 (1988) 251-267
-
(1988)
Research Policy
, vol.17
, Issue.5
, pp. 251-267
-
-
Leonard-Barton, D.1
-
33
-
-
33746060166
-
-
Leslie, M. Holloway, C.A. 2006. The sales learning curve. Harvard Business Review, July-August.
-
Leslie, M. Holloway, C.A. 2006. The sales learning curve. Harvard Business Review, July-August.
-
-
-
-
35
-
-
0002789069
-
Developing and implementing new services
-
George W., and Marshall C. (Eds), American Marketing Association
-
Lovelock C. Developing and implementing new services. In: George W., and Marshall C. (Eds). Developing New Service (1984), American Marketing Association
-
(1984)
Developing New Service
-
-
Lovelock, C.1
-
36
-
-
57749182977
-
-
Magnusson, P., 2003. Customer-Oriented Product Development. Experiments Involving Users in Service Innovation. Unpublished PhD. Dissertation. EFI, The Economic Research Institute. Stockholm School of Economics: Stockholm.
-
Magnusson, P., 2003. Customer-Oriented Product Development. Experiments Involving Users in Service Innovation. Unpublished PhD. Dissertation. EFI, The Economic Research Institute. Stockholm School of Economics: Stockholm.
-
-
-
-
37
-
-
57749178915
-
Lancement de nouveaux produits
-
Mustar P., and Penan T. (Eds), Economica, Paris, France
-
Manceau D. Lancement de nouveaux produits. In: Mustar P., and Penan T. (Eds). Encyclopédie de l'innovation. (2003), Economica, Paris, France
-
(2003)
Encyclopédie de l'innovation.
-
-
Manceau, D.1
-
38
-
-
2342595926
-
How new product introductions affect sales management strategy: the impact of type of "newness" of the new product
-
Michael K., Rochford L., and Wotruba T. How new product introductions affect sales management strategy: the impact of type of "newness" of the new product. Journal of Product Innovation Management 20 4 (2003) 270-283
-
(2003)
Journal of Product Innovation Management
, vol.20
, Issue.4
, pp. 270-283
-
-
Michael, K.1
Rochford, L.2
Wotruba, T.3
-
39
-
-
84871194179
-
Expansion des produits, des usages, des marchés et dynamique du système de conception: l'exemple de la voiture communicante
-
Hatchuel A., and Weil B. (Eds), Vuibert, Paris
-
Midler C. Expansion des produits, des usages, des marchés et dynamique du système de conception: l'exemple de la voiture communicante. In: Hatchuel A., and Weil B. (Eds). Les nouveaux régimes de la conception (2007), Vuibert, Paris
-
(2007)
Les nouveaux régimes de la conception
-
-
Midler, C.1
-
44
-
-
84954995849
-
A proposed model for new service development
-
Scheuing E., and Johnson E. A proposed model for new service development. Journal of Service Marketing 3 2 (1989) 25-34
-
(1989)
Journal of Service Marketing
, vol.3
, Issue.2
, pp. 25-34
-
-
Scheuing, E.1
Johnson, E.2
-
45
-
-
0003360959
-
How to Design a Service?
-
George W., and Donnelly J. (Eds), American Marketing Association
-
Shostack G.L. How to Design a Service?. In: George W., and Donnelly J. (Eds). Marketing of services. (1981), American Marketing Association
-
(1981)
Marketing of services.
-
-
Shostack, G.L.1
-
47
-
-
57749185105
-
-
Terwiesch, C., Chea, K., Bohn, R., 1999. An Exploratory Study of Product Transfer and Production Ramp-up in the Data Storage Industry, Report 99-02, Graduate School of International Relations and Pacific Studies, University of California, San Diego.
-
Terwiesch, C., Chea, K., Bohn, R., 1999. An Exploratory Study of Product Transfer and Production Ramp-up in the Data Storage Industry, Report 99-02, Graduate School of International Relations and Pacific Studies, University of California, San Diego.
-
-
-
-
48
-
-
57749192101
-
-
Terwiesch, C., Xu, Y., 2001. The Hidden Cost of Process Change during Production Ramp-up, Working Paper, Warthon School.
-
Terwiesch, C., Xu, Y., 2001. The Hidden Cost of Process Change during Production Ramp-up, Working Paper, Warthon School.
-
-
-
-
49
-
-
1642311303
-
R&D comes to service. bank of America's pathbreaking experiment
-
Thomke S. R&D comes to service. bank of America's pathbreaking experiment. Harvard Business Review April (2003) 71-79
-
(2003)
Harvard Business Review
, Issue.April
, pp. 71-79
-
-
Thomke, S.1
-
50
-
-
0003935580
-
-
Oxford University Press, New-York
-
Van de Ven A., Polley D., Garud R., and Venkataraman S. The Innovation Journey (1999), Oxford University Press, New-York
-
(1999)
The Innovation Journey
-
-
Van de Ven, A.1
Polley, D.2
Garud, R.3
Venkataraman, S.4
-
51
-
-
33847533462
-
How learning by doing is done: problem identification in novel process equipment
-
Von Hippel E., and Tyre M. How learning by doing is done: problem identification in novel process equipment. Research Policy 24 (1995) 1-12
-
(1995)
Research Policy
, vol.24
, pp. 1-12
-
-
Von Hippel, E.1
Tyre, M.2
|