Understanding the link between knowledge management and firm performance: articulating and codifying critical knowledge areas

International Journal of Knowledge and Learning

Volumn 2, Issue 3-4, 2006, Pages 238-262

  Cepeda Carrión, Gabriel ^a  

^a UNIVERSITY OF SEVILLE   (Spain)

Author keywords

dynamic capabilities; firm performance; Knowledge Management (KM); partial least squares

Indexed keywords

EID: 56649083488     PISSN: 17411009     EISSN: 17411017     Source Type: Journal    
DOI: 10.1504/ijkl.2006.010994     Document Type: Article

References (84)

1. Anand, B.N. and Khanna, T. (2000) ‘Do firms learn to create value: the case of alliances’, Strategic Management Journal, Vol. 21, pp.295–315.
2. Anderson, J.C. and Narus, J.A. (1998) ‘Business marketing: understand what customers value’, Harvard Business Review, Vol. 76, No. 6, pp.53–63.
3. Andrews, K.R. (1987) The Concept of Corporate Strategy, Homewood: Irwin.
4. Bagozzi, R.P. (1994) Advanced Methods of Marketing Research, Cambridge, MA: Blackwell Business.
5. Barclay, D., Higgins, C. and Thompson, R. (1995) ‘The Partial Least Squares (PLS) approach to causal modeling: personal computer adaptation and use as an illustration’, Technology Studies, Vol. 2, pp.285–309.
6. Barney, J. (1991) ‘Firm resources and sustained competitive advantage’, Journal of Management, Vol. 17, pp.99–120.
7. Bollen, K.A. (1989) Structural Equations with Latent Variables, New York: Wiley.
8. Cabrera, A.C. (2000) ‘The knowledge sharing dilemma’, Paper Presented at the Iberoamerican Academy of Management, Madrid, Spain.
9. Cangelosi, V.E. and Dill, W.R. (1965) ‘Organizational learning: observations toward a theory’, Administrative Science Quarterly, Vol. 10, No. 2, pp.175–203.
10. Chin, W.W. (1998) ‘The partial least squares approach for structural equation modeling’, in G.A. Marcoulides (Ed.) Modern Methods for Business Research, Mahwah, NJ: Lawrence Erlbaum Associates, pp.295–336.
11. Collis, D.J. (1994) ‘How valuable are organizational capabilities’, Strategic Management Journal, Vol. 15, pp.143–152.
12. Coyne, K.P. (1986) ‘Sustainable competitive advantage – what it is and what it isn’t’, Business Horizons, January-February, pp.54–61.
13. Crossan, M., Fry, J.N. and Killing, J.P. (2002) Strategic Analysis and Action, Toronto: Prentice Hall.
14. Crossan, M., Lane, H. and White, R. (1999) ‘An organizational learning framework: from intuition to institution’, Academy of Management Review, Vol. 24, pp.522–538.
15. Davenport, T. and Prusak, L. (1998) Working Knowledge: How Organizations Manage What They Know, Boston, MA: Harvard Business School Press.
16. Davenport, T., De Long, D. and Beers, M. (1998) ‘Successful knowledge management projects’, MIT Sloan Management Review, Vol. 39, No. 2, pp.43–57.
17. Diamantopoulos, A. and Winklhofer, H.M. (2001) ‘Index construction with formative indicators: an alternative to scale development’, Journal of Marketing Research, Vol. 38, pp.269–277.
18. Earl, M. (2001) ‘Knowledge management strategies: toward a taxonomy’, Journal of Management Information Systems, Vol. 18, pp.215–233.
19. Efron, B. and Tibshirani, R.J. (1993) An Introduction to the Bootstrap, New York: Chapman & Hall.
20. Eisenhardt, K. and Brown, S. (1999) ‘Patching: restitching business portfolios in dynamic markets’, Harvard Business Review, Vol. 77, pp.72–82.
21. Eisenhardt, K. and Martin, J. (2000) ‘Dynamic capabilities: what are they?’, Strategic Management Journal, Vol. 21, pp.1105—1121.
22. Eisenhardt, K. and Tabrizi, B. (1995) ‘Accelerating adaptive processes: product innovation in the global computer industry’, Administrative Science Quarterly, Vol. 40, pp.4—110.
23. Eisenhardt, K.M. (1989) ‘Making fast strategic decisions in high-velocity environments’, Academy of Management Journal, Vol. 32, No. 3, pp.543—576.
24. Falk, R.F. and Miller, N.B. (1992) A Primer for Soft Modeling, Akron, Ohio: The University of Akron.
25. Fornell, C. (1982) A Second Generation of Multivariate analysis, New York: Praeger.
26. Fornell, C. and Bookstein, F.L. (1982) ‘A comparative analysis of two structural equation models: Lisrel and PLS applied to market data’, in C. Fornell (Ed.) A Second Generation of Multivariate Analysis, New York: Praeger Publishers, Vol. 1, pp.289—324.
27. Fornell, C., Johnson, D., Anderson, E.W., Cha, J. and Bryant, B.E. (1996) ‘The American customer satisfaction index: nature, purpose, and findings’, Journal of Marketing, Vol. 60, pp.7—18.
28. Fredrickson, J.W. (1984) ‘The comprehensiveness of strategic decision processes: extension, observations, and future directions’, Academy of Management Journal, Vol. 27, No. 3, pp.445—466.
29. Galunic, D.C. and Eisenhardt, K.M. (2001) ‘Architectural innovation and modular corporate forms’, Academy of Management Journal, Vol. 44, No. 6, pp.1229—1249.
30. Galunic, D.C. and Rodan, S. (1998) ‘Resource recombinations in the firm: knowledge structures and the potential for Schumpeterian innovation’, Strategic Management Journal, Vol. 19, pp.1193—1201.
31. GCDIT, C. (2001) Situación actual e impacto de la gestión del conocimiento, Robotiker.
32. Geisser, S. (1975) ‘The predictive sample reuse method with applications’, Journal of the American Statistical Association, Vol. 70, pp.320—328.
33. Geringer, J.M. and Hebert, L. (1989) ‘Control and performance of international joint ventures’, Journal of International Business Studies, Vol. 20, pp.235—254.
34. Gold, A.H., Malhotra, A. and Segars, A.H. (2001) ‘Knowledge management: an organizational capabilities perspective’, Journal of Management Information Systems, Vol. 18, pp.185—214.
35. Grant, R.M. (1996a) ‘Prospering in dynamically-competitive environments: organizational capability as knowledge integration’, Organization Science, Vol. 7, pp.375–387.
36. Grant, R.M. (1996b) ‘Toward a knowledge-based theory of the firm’, Strategic Management Journal, Winter, Vol. 17, pp.109–122.
37. Haas, M.R. and Hansen, M.T. (2005) ‘When using knowledge can hurt performance: the value of organizational capabilities in a management consulting company’, Strategic Management Journal, Vol. 26, pp.1–24.
38. Hall, R. (1992) ‘The strategic analysis of intangible resources’, Strategic Management Journal, Vol. 13, pp.135–144.
39. Hall, R. (1993) ‘A framework linking intangible resources and capabilities to sustainable competitive advantage’, Strategic Management Journal, Vol. 14, pp.607–618.
40. Hamel, G. (2000) ‘Knowledge strategy’, Executive Excellence, Vol. 17, p.7.
41. Hansen, G. and Wernerfelt, B. (1989) ‘Determinants of firm performance: the relative importance of economic and organizational factors’, Strategic Management Journal, Vol. 10, pp.399–411.
42. Hayes, R.J. and Pisano, G.P. (1994) ‘Beyond world class: the new manufacturing strategy’, Harvard Business Review, Vol. 72, pp.77–86.
43. Helfat, C. (2000) ‘Guest editor’s introduction to the special issue: the evolution of firm capabilities’, Strategic Management Journal, Vol. 21, pp.955–959.
44. Helfat, C. and Peteraf, M.A. (2003) ‘The dynamic resource-based view: capability lifecycles’, Strategic Management Journal, Vol. 24, No. 10, pp.997–1010.
45. Henderson, J.C. and Clark, H. (1990) ‘Architectural innovation’, Administrative Science Quarterly, Vol. 35, pp.9–30.
46. Henderson, R. and Cockburn, I. (1994) ‘Measuring competence? Exploring firm effects in pharmaceutical research’, Strategic Management Journal, Vol. 42, pp.63–84.
47. Hulland, J. (1999) ‘Use of Partial Least Square (PLS) in strategic management research: a review of four recent studies’, Strategic Management Journal, Vol. 20, pp.195–204.
48. Judge, W.Q. and Miller, A. (1991) ‘Antecedents and outcomes of decision speed in different environmental context’, Academy of Management Journal, Vol. 34, pp.449–463.
49. King, A. and Tucci, C. (2002) ‘Incumbent entry into new market niches: the role of experience and managerial choice in the creation of dynamic capabilities’, Management Science, Vol. 48, No. 2, pp.171–186.
50. KPMG (2000) Knowledge Management – Research Report 2000, KPMG Management Consulting.
51. Leonard-Barton, D. (1992) ‘Core capabilities and core rigidities: a paradox in managing new product development’, Strategic Management Journal, Summer, Vol. 13, pp.111–125.
52. Levinthal, D. and March, J. (1993) ‘The myopia of learning’, Strategic Management Journal, Vol. 14, pp.95–112.
53. Löhmoller, J. (1989) Latent Variable Path Modeling with Partial Least Squares, Heidelberg: Physica-Verlag.
54. Long, K. and Vickers-Koch, M. (1995) ‘Using core capabilities to create competitive advantage’, Organizational Dynamics, Vol. 24, pp.6–22.
55. Macpherson, A., Jones, O. and Zhang, M. (2004) ‘Evolution or revolution? Dynamic capabilities in a knowledge-dependent firm’, R&D Management, Vol. 34, No. 2, pp.161–177.
56. Makadok, R. (2001) ‘Toward a synthesis of the resource-based and dynamic-capability views of rent creation’, Strategic Management Journal, Vol. 22, No. 5, pp.487–505.
57. Mathieson, K., Peacock, E. and Chin, W.W. (2001) ‘Extending the technology acceptance model: the influence of perceived user resources’, The Data Base for Advances in Information Systems, Vol. 32, No. 3, pp.86–112.
58. Muzumdar, M. (1997) Organizational Knowledge Management Frameworks and a Case Study, Kent State University, unpublished dissertation.
59. Nonaka, I. (1994) ‘A dynamic theory of organizational knowledge creation’, Organization Science, Vol. 5, pp.14–37.
60. Nunnally, J. (1978) Psychometric Theory, New York: McGraw-Hill.
61. Okhuysen, G.A. and Eisenhardt, K.M. (2002) ‘Integrating knowledge in groups: how formal interventions enable flexibility’, Organization Science, Vol. 13, No. 4, pp.370–386.
62. Pavlou, P.A. and El Sawy, O.A. (2004) ‘Understanding the “black box” of dynamic capabilities: a missing link to the strategic role of IT in turbulent environments?’, Working Paper.
63. Podsakoff, P., MacKensie, S., Lee, Y. and Podsakoff, N. (2003) ‘Common method biases in behavioral research: a critical review of the literature and recommended remedies’, Journal of Applied Psychology, Vol. 88, pp.879–903.
64. Powell, W. (1998) ‘Learning from collaboration: knowledge and networks in the biotechnology and pharmaceutical industries’, California Management Review, Vol. 40, No. 3, pp.228–240.
65. Priem, R.L. and Butler, J.E. (2001) ‘Is the resource-based “view” a useful perspective for strategic management research?’, Academy of Management Review, Vol. 26, No. 1, pp.22–40.
66. Quinn, J.B. (1992) Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry, New York: The Free Press.
67. Rastogi, P.N. (2003) ‘The nature and role of intellectual capital: rethinking the process of value creation and sustained enterprise growth’, Journal of Intellectual Capital, Vol. 4, pp.227–248.
68. Rivkin, J.W. (2000) ‘Imitation of complex strategies’, Management Science, Vol. 46, No. 6, pp.824–844.
69. Rowley, J.E. (2002) ‘Reflections on customer knowledge management in e-business’, Qualitative Market Research: An International Journal, Vol. 5, pp.268–280.
70. Sher, P.J. and Lee, V.C. (2004) ‘Information technology as a facilitator for enhancing dynamic capabilities through knowledge management’, Information and Management, Vol. 41, No. 8, pp.933–945.
71. Starbuck, W. (1992) ‘Learning by knowledge intensive firms’, Journal of Management Studies, Vol. 29, pp.713–740.
72. Stone, M. (1974) ‘Cross-validatory choice and assessment of statistical predictions’, Journal of the Royal Statistical Society, Vol. 36, pp.111–147.
73. Teece, D., Pisano, G. and Shuen, A. (1997) ‘Dynamic capabilities and strategic management’, Strategic Management Journal, Vol. 18, pp.509–534.
74. Tippins, M.J. and Sohi, R.S. (2003) ‘IT competency and firm performance: is organizational learning a missing link?’, Strategic Management Journal, Vol. 24, pp.745–761.
75. Venkatraman, N. and Ramanujam, V. (1987) ‘Measurement of business economic performance: an examination of method convergence’, Journal of Management, Vol. 13, pp.1090–1122.
76. Weick, K.E. and Roberts, K.H. (1993) ‘Collective mind in organizations: heedful interrelating on flight decks’, Administrative Science Quarterly, Vol. 38, No. 3, pp.357–381.
77. Wilcox King, A. and Zeithaml, C.P. (2003) ‘Measuring organizational knowledge: a conceptual and methodological framework’, Strategic Management Journal, Vol. 24, pp.763–772.
78. Williamson, O. (1999) ‘Strategy research: governance and competence perspectives’, Strategic Management Journal, Vol. 20, No. 12, pp.1087–1110.
79. Winter, S. (2003) ‘Understanding dynamic capabilities’, Strategic Management Journal, Vol. 24, No. 10, pp.991–995.
80. Zack, M.H. (1999) ‘Developing a knowledge strategy’, California Management Review, Vol. 41, No. 3, pp.125–145.
81. Zack, M.H. (2003) ‘Rethinking the knowledge-based organization’, MIT Sloan Management Review, Vol. 44, No. 4, pp.67–71.
82. Zahra, S.A. and George, G. (2002) ‘Absorptive capacity: a review, reconceptualization, and extension’, Academy of Management Review, Vol. 27, No. 2, pp.185–203.
83. Zollo, M. and Winter, S.G. (2002) ‘Deliberate learning and the evolution of dynamic capabilities’, Organization Science, Vol. 13, pp.339–351.
84. Zott, C. (2003) ‘Dynamic capabilities and the emergence of intraindustry differential firm performance: insights from a simulation study’, Strategic Management Journal, Vol. 24, pp.97–125.