메뉴 건너뛰기




Volumn 18, Issue 10, 2008, Pages 1413-1428

Gauging visibility: How female clerical workers manage work-related distress

Author keywords

Coping and adaptation; Grounded theory; Stress; Women's health; Workplace

Indexed keywords

ADAPTIVE BEHAVIOR; ADULT; ARTICLE; COPING BEHAVIOR; DISTRESS SYNDROME; FEMALE; FEMALE WORKER; FEMINISM; GROUNDED THEORY; HUMAN; JOB STRESS; OCCUPATIONAL HEALTH; PRIORITY JOURNAL; SOCIAL SUPPORT; THREAT; VISIBILITY; WELLBEING; WOMEN'S HEALTH; WORK ENVIRONMENT; WORKPLACE;

EID: 52649110176     PISSN: 10497323     EISSN: 15527557     Source Type: Journal    
DOI: 10.1177/1049732308322604     Document Type: Article
Times cited : (8)

References (56)
  • 1
    • 0009901485 scopus 로고
    • Orienting social work employees in interdisciplinary settings: Shaping professional and organizational perspectives
    • Abramson, J.S. (1993). Orienting social work employees in interdisciplinary settings: Shaping professional and organizational perspectives. Social Work, 35, 152-157.
    • (1993) Social Work , vol.35 , pp. 152-157
    • Abramson, J.S.1
  • 2
    • 84964139935 scopus 로고
    • The future of women and work: Ending the twentieth century
    • Acker, J. (1992). The future of women and work: Ending the twentieth century. Sociological Perspectives, 35, 53-68.
    • (1992) Sociological Perspectives , vol.35 , pp. 53-68
    • Acker, J.1
  • 3
    • 0022416661 scopus 로고
    • Type of occupation and near-future hospitalization for myocardial infarction and some other diagnoses
    • Alfredsson, C., Spetz, C.-L., & Theorell, T. (1985). Type of occupation and near-future hospitalization for myocardial infarction and some other diagnoses. International Journal of Epidemiology, 14, 378-388.
    • (1985) International Journal of Epidemiology , vol.14 , pp. 378-388
    • Alfredsson, C.1    Spetz, C.-L.2    Theorell, T.3
  • 4
    • 84937276371 scopus 로고    scopus 로고
    • Contrarieties at work: Women's resistance to bureaucracy
    • Ames, L.J. (1996). Contrarieties at work: Women's resistance to bureaucracy. NWSA Journal, 8(2), 37-44.
    • (1996) NWSA Journal , vol.8 , Issue.2 , pp. 37-44
    • Ames, L.J.1
  • 5
    • 85066847623 scopus 로고
    • Marital and employment role-strain, social support, and depression among adult women
    • In S. E. Hobfoll (Ed.) New York: Hemisphere
    • Aneshensel, C.S. (1986). Marital and employment role-strain, social support, and depression among adult women. In S. E. Hobfoll (Ed.), Stress, social support, and women (pp. 99-114). New York: Hemisphere.
    • (1986) Stress, Social Support, and Women , pp. 99-114
    • Aneshensel, C.S.1
  • 6
    • 34848832331 scopus 로고    scopus 로고
    • Habitus, stress, and the body: The everyday production of health and cardiovascular risk
    • Angus, J., Rukholm, E., St. Onge, R., Michel, I., Nolan, R.P., Lapum, J., et al. (2007). Habitus, stress, and the body: The everyday production of health and cardiovascular risk. Qualitative Health Research, 17, 1088-1102.
    • (2007) Qualitative Health Research , vol.17 , pp. 1088-1102
    • Angus, J.1    Rukholm, E.2    St. Onge, R.3    Michel, I.4    Nolan, R.P.5    Lapum, J.6
  • 7
    • 84928505041 scopus 로고
    • The clerical worker's boss: An agent of job stress
    • Balshem, M. (1988). The clerical worker's boss: An agent of job stress. Human Organization, 47, 361-367.
    • (1988) Human Organization , vol.47 , pp. 361-367
    • Balshem, M.1
  • 9
    • 0019844828 scopus 로고
    • The role of coping responses and social resources in attenuating the impact of stressful life events
    • Billings, A.G., & Moos, R.H. (1981). The role of coping responses and social resources in attenuating the impact of stressful life events. Journal of Behavioral Medicine, 4, 139-157.
    • (1981) Journal of Behavioral Medicine , vol.4 , pp. 139-157
    • Billings, A.G.1    Moos, R.H.2
  • 10
    • 3042675931 scopus 로고    scopus 로고
    • How do work stress and coping work? Toward a fundamental theoretical reappraisal
    • Briner, R.B., Harris, C., & Daniels, K. (2004). How do work stress and coping work? Toward a fundamental theoretical reappraisal. British Journal of Guidance & Counselling, 32, 223-234.
    • (2004) British Journal of Guidance & Counselling , vol.32 , pp. 223-234
    • Briner, R.B.1    Harris, C.2    Daniels, K.3
  • 11
    • 0033417369 scopus 로고    scopus 로고
    • The costs, benefits, and limitations of organizational level stress interventions
    • Briner, R.B., & Reynolds, S. (1999). The costs, benefits, and limitations of organizational level stress interventions. Journal of Organizational Behavior, 20, 647-664.
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 647-664
    • Briner, R.B.1    Reynolds, S.2
  • 12
    • 0035285609 scopus 로고    scopus 로고
    • Gender, class, work-related stress and health: Toward a power-centred approach
    • Brooker, A.S., & Eakin, J.M. (2001). Gender, class, work-related stress and health: Toward a power-centred approach. Journal of Community & Applied Social Psychology, 11, 97-109.
    • (2001) Journal of Community & Applied Social Psychology , vol.11 , pp. 97-109
    • Brooker, A.S.1    Eakin, J.M.2
  • 13
    • 24944518556 scopus 로고    scopus 로고
    • Good cope, bad cope: Adaptive and maladaptive coping strategy following a critical negative work event
    • Brown, S.P., Westbrook, R.A., & Challagalla, G. (2005). Good cope, bad cope: Adaptive and maladaptive coping strategy following a critical negative work event. Journal of Applied Psychology, 90, 792-798.
    • (2005) Journal of Applied Psychology , vol.90 , pp. 792-798
    • Brown, S.P.1    Westbrook, R.A.2    Challagalla, G.3
  • 14
    • 21144466980 scopus 로고
    • The use of computers in offices: Impact on task characteristics and worker stress
    • Carayon-Sainfort, P. (1992). The use of computers in offices: Impact on task characteristics and worker stress. International Journal of Human-Computer Interaction, 4, 245-261.
    • (1992) International Journal of Human-Computer Interaction , vol.4 , pp. 245-261
    • Carayon-Sainfort, P.1
  • 15
    • 8744229904 scopus 로고    scopus 로고
    • Social relationships and health
    • Cohen, S. (2004). Social relationships and health. American Psychologist, 59, 676-684.
    • (2004) American Psychologist , vol.59 , pp. 676-684
    • Cohen, S.1
  • 18
    • 0002423585 scopus 로고
    • Moods, emotion episodes, and emotions
    • In M. Lewis & J. M. Haviland (Eds.) New York: Guilford
    • Frijda, N.H. (1993). Moods, emotion episodes, and emotions. In M. Lewis & J. M. Haviland (Eds.), Handbook of emotions (pp. 381-403). New York: Guilford.
    • (1993) Handbook of Emotions , pp. 381-403
    • Frijda, N.H.1
  • 20
    • 10044248291 scopus 로고    scopus 로고
    • The contribution of supervisor behaviour to employee psychological well-being
    • Gilbreath, B., & Benson, P.G. (2004). The contribution of supervisor behaviour to employee psychological well-being. Work & Stress, 18, 255-266.
    • (2004) Work & Stress , vol.18 , pp. 255-266
    • Gilbreath, B.1    Benson, P.G.2
  • 23
    • 52649157593 scopus 로고    scopus 로고
    • Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology
    • Gross, J.J. (1998). Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. Journal of Personality and Social Psychology, 26, 727-740.
    • (1998) Journal of Personality and Social Psychology , vol.26 , pp. 727-740
    • Gross, J.J.1
  • 24
    • 0031058307 scopus 로고    scopus 로고
    • Hiding feelings: The acute effects of inhibiting negative and positive emotions
    • Gross, J.J., & Levenson, R.W. (1997). Hiding feelings: The acute effects of inhibiting negative and positive emotions. Journal of Abnormal Psychology, 106, 95-103.
    • (1997) Journal of Abnormal Psychology , vol.106 , pp. 95-103
    • Gross, J.J.1    Levenson, R.W.2
  • 25
    • 84973751861 scopus 로고
    • Gender differences in clerical workers' disputes over tasks, interpersonal treatment, and emotion
    • Gwartney-Gibbs, P.A., & Lach, D.H. (1994). Gender differences in clerical workers' disputes over tasks, interpersonal treatment, and emotion. Human Relations, 47, 611-639.
    • (1994) Human Relations , vol.47 , pp. 611-639
    • Gwartney-Gibbs, P.A.1    Lach, D.H.2
  • 26
    • 17844387617 scopus 로고    scopus 로고
    • Qualitative teamwork issues and strategies: Coordination through mutual adjustment
    • Hall, W.A., Long, B.C., Bermbach, N., Jordan, S., & Patterson, K. (2005). Qualitative teamwork issues and strategies: Coordination through mutual adjustment. Qualitative Health Research, 15, 394-410.
    • (2005) Qualitative Health Research , vol.15 , pp. 394-410
    • Hall, W.A.1    Long, B.C.2    Bermbach, N.3    Jordan, S.4    Patterson, K.5
  • 27
    • 0347985507 scopus 로고    scopus 로고
    • Expanding the psychosocial work environment: Workplace norms and work-family conflict as correlates of stress and health
    • Hammer, T.H., Saksvik, P., Nytrø, K., Torvatn, H., Ø Bayazit, M. (2004). Expanding the psychosocial work environment: Workplace norms and work-family conflict as correlates of stress and health. Journal of Occupational Health Psychology, 9, 83-97.
    • (2004) Journal of Occupational Health Psychology , vol.9 , pp. 83-97
    • Hammer, T.H.1    Saksvik, P.2    Nytrø, K.3    Torvatn, H.Ø.4    Bayazit, M.5
  • 28
    • 23444446021 scopus 로고    scopus 로고
    • Talking about work stress: Implications for stress interventions for female clerical workers
    • Harkness, A., Long, B.C., Bermbach, N., Jordan, S., Patterson, K., & Kahn, H. (2005). Talking about work stress: Implications for stress interventions for female clerical workers. Work & Stress, 19, 121-136.
    • (2005) Work & Stress , vol.19 , pp. 121-136
    • Harkness, A.1    Long, B.C.2    Bermbach, N.3    Jordan, S.4    Patterson, K.5    Kahn, H.6
  • 29
    • 0004261338 scopus 로고
    • Berkeley: University of California
    • Hochschild, A. (1983). The managed heart. Berkeley: University of California.
    • (1983) The Managed Heart
    • Hochschild, A.1
  • 31
    • 84975491692 scopus 로고
    • Psychological conditions of personal engagement and disengagement at work
    • Kahn, W.A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.
    • (1990) Academy of Management Journal , vol.33 , pp. 692-724
    • Kahn, W.A.1
  • 32
    • 84986684928 scopus 로고
    • Work and non-work correlates of illness and behaviour in male and female Swedish white-collar workers
    • Karasek, R., Gardell, B., & Lindell, J. (1987). Work and non-work correlates of illness and behaviour in male and female Swedish white-collar workers. Journal of Occupational Behaviour, 8, 187-207.
    • (1987) Journal of Occupational Behaviour , vol.8 , pp. 187-207
    • Karasek, R.1    Gardell, B.2    Lindell, J.3
  • 33
    • 0030096578 scopus 로고    scopus 로고
    • Grounded theory as feminist research methodology
    • Keddy, B., Sims, S., & Stern, P. (1996). Grounded theory as feminist research methodology. Journal of Advanced Nursing, 23, 448-453.
    • (1996) Journal of Advanced Nursing , vol.23 , pp. 448-453
    • Keddy, B.1    Sims, S.2    Stern, P.3
  • 36
    • 17844366858 scopus 로고    scopus 로고
    • An application of the transactional model to the analysis of chronic illness narratives
    • Lee, A.M., & Poole, G. (2005). An application of the transactional model to the analysis of chronic illness narratives. Qualitative Health Research, 15, 346-364.
    • (2005) Qualitative Health Research , vol.15 , pp. 346-364
    • Lee, A.M.1    Poole, G.2
  • 37
    • 0001488347 scopus 로고
    • Relation between coping strategies, sex-typed traits and environmental characteristics: A comparison of male and female managers
    • Long, B.C. (1990). Relation between coping strategies, sex-typed traits and environmental characteristics: A comparison of male and female managers. Journal of Counseling Psychology, 37, 185-194.
    • (1990) Journal of Counseling Psychology , vol.37 , pp. 185-194
    • Long, B.C.1
  • 38
    • 52649120701 scopus 로고
    • [Interviews with female clerical workers: Workplace stress and coping]. Unpublished raw data
    • Long, B.C. (1993). [Interviews with female clerical workers: Workplace stress and coping]. Unpublished raw data.
    • (1993)
    • Long, B.C.1
  • 39
    • 0002571313 scopus 로고    scopus 로고
    • Coping with workplace stress: A multiple-group comparison of female managers and clerical workers
    • Long, B.C. (1998). Coping with workplace stress: A multiple-group comparison of female managers and clerical workers. Journal of Counseling Psychology, 45, 65-78.
    • (1998) Journal of Counseling Psychology , vol.45 , pp. 65-78
    • Long, B.C.1
  • 40
    • 52649095333 scopus 로고    scopus 로고
    • Role of personality in exposure and reactivity to daily occupational stress and negative mood
    • (June). Paper presented at the St. Johns, Newfoundland, Canada
    • Long, B.C. (2004, June). Role of personality in exposure and reactivity to daily occupational stress and negative mood. Paper presented at the meeting of the Canadian Psychological Association, St. Johns, Newfoundland, Canada.
    • (2004) Meeting of the Canadian Psychological Association
    • Long, B.C.1
  • 41
    • 1842626163 scopus 로고    scopus 로고
    • Women's ways of coping with employment stress: A feminist contextual analysis
    • In P. Dewe, M. Leiter, & T. Cox (Eds.) London: Taylor & Francis
    • Long, B.C., & Cox, R. (2000). Women's ways of coping with employment stress: A feminist contextual analysis. In P. Dewe, M. Leiter, & T. Cox (Eds.), Coping, health and organizations (pp. 109-113). London: Taylor & Francis.
    • (2000) Coping, Health and Organizations , pp. 109-113
    • Long, B.C.1    Cox, R.2
  • 42
    • 0036799347 scopus 로고    scopus 로고
    • Female clerical workers' occupational stress: The role of coping resources, negative affect, and stress appraisals
    • Morris, J., & Long, B.C. (2002). Female clerical workers' occupational stress: The role of coping resources, negative affect, and stress appraisals. Journal of Counseling Psychology, 49, 395-410.
    • (2002) Journal of Counseling Psychology , vol.49 , pp. 395-410
    • Morris, J.1    Long, B.C.2
  • 46
    • 0031612781 scopus 로고    scopus 로고
    • Gender harassment, job satisfaction, and distress among employed White and minority women
    • Piortrkowski, C.S. (1998). Gender harassment, job satisfaction, and distress among employed White and minority women. Journal of Occupational Health Psychology, 3, 33-43.
    • (1998) Journal of Occupational Health Psychology , vol.3 , pp. 33-43
    • Piortrkowski, C.S.1
  • 47
    • 0003044044 scopus 로고
    • Organizations, emotion, and the myth of rationality
    • In S. Fineman (Ed.) London: Sage
    • Putnam, L.L., & Mumby, D.K. (1993). Organizations, emotion, and the myth of rationality. In S. Fineman (Ed.), Emotions in organizations (pp. 36-57). London: Sage.
    • (1993) Emotions in Organizations , pp. 36-57
    • Putnam, L.L.1    Mumby, D.K.2
  • 49
    • 84937311623 scopus 로고
    • Achieving a sense of control in a context of uncertainty: Nurses and AIDS
    • Reutter, L.I., & Northcott, H.C. (1994). Achieving a sense of control in a context of uncertainty: Nurses and AIDS. Qualitative Health Research, 4, 51-71.
    • (1994) Qualitative Health Research , vol.4 , pp. 51-71
    • Reutter, L.I.1    Northcott, H.C.2
  • 50
    • 0004008708 scopus 로고    scopus 로고
    • Statistics Canada. (5th ed.). Ottawa, Ontario: Ministry of Supply and Services Canada
    • Statistics Canada. (2005). Women in Canada: A gender-based statistical report (5th ed.). Ottawa, Ontario: Ministry of Supply and Services Canada.
    • (2005) Women in Canada: A Gender-Based Statistical Report
  • 52
    • 0346798027 scopus 로고
    • Women's struggles in the workplace: A relational model
    • In M. P. Mirkin (Ed.) New York: Guilford
    • Stiver, I.P. (1994). Women's struggles in the workplace: A relational model. In M. P. Mirkin (Ed.), Women in context: Toward a feminist reconstruction of psychology (pp. 433-452). New York: Guilford.
    • (1994) Women in Context: Toward a Feminist Reconstruction of Psychology , pp. 433-452
    • Stiver, I.P.1
  • 53
    • 58149367888 scopus 로고
    • Adjustment to threatening events: A theory of cognitive adaptation
    • Taylor, S.E. (1983). Adjustment to threatening events: A theory of cognitive adaptation. American Psychologist, 38, 1161-1174.
    • (1983) American Psychologist , vol.38 , pp. 1161-1174
    • Taylor, S.E.1
  • 55
    • 84970255940 scopus 로고
    • The experience and expression of emotion in the workplace: A study of a corrections organization
    • Waldron, V.R., & Krone, K.J. (1991). The experience and expression of emotion in the workplace: A study of a corrections organization. Management Communication Quarterly, 4, 287-309.
    • (1991) Management Communication Quarterly , vol.4 , pp. 287-309
    • Waldron, V.R.1    Krone, K.J.2
  • 56
    • 84937306043 scopus 로고
    • Looking beyond numbers: The effect of gender status, job prestige, and occupational gender-typing on tokenism processes
    • Yoder, J.D. (1994). Looking beyond numbers: The effect of gender status, job prestige, and occupational gender-typing on tokenism processes. Social Psychological Quarterly, 57, 150-159.
    • (1994) Social Psychological Quarterly , vol.57 , pp. 150-159
    • Yoder, J.D.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.