Channel perceptions and usage: Beyond media richness factors

Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

Volumn 5184 LNCS, Issue , 2008, Pages 219-230

  Pieterson, Willem ^a   Teerling, Marije ^b   Ebbers, Wolfgang ^b  

^a UNIVERSITY OF TWENTE   (Netherlands)

^b TELEMATICA INSTITUUT   (Netherlands)

Author keywords

Channel choice; E Government; E services; Multi channeling

Indexed keywords

ADMINISTRATIVE DATA PROCESSING; GOVERNMENT DATA PROCESSING; INFORMATION THEORY; PLANNING; STRATEGIC PLANNING;

CHANNEL CHARACTERISTICS; CHANNEL CHOICE; COMMUNICATION THEORIES; E-GOVERNMENT; E-SERVICES; ELECTRONIC GOVERNMENT; IN CHANNELS; INTERNATIONAL CONFERENCES; MARKETING STRATEGIES; MEDIA RICHNESS; MEDIA RICHNESS THEORY; MULTI CHANNELS; MULTI-CHANNELING; PERSONAL CHARACTERISTICS; SERVICE CHANNELS;

MARKETING;

EID: 52449132700     PISSN: 03029743     EISSN: 16113349     Source Type: Book Series    
DOI: 10.1007/978-3-540-85204-9_19     Document Type: Conference Paper

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