The new service model: A review, a critique and a way forward

Service Industries Journal

Volumn 28, Issue 6, 2008, Pages 845-860

  Antonacopoulou, Elena P ^a   Konstantinou, Efrosyni ^a  

^a UNIVERSITY OF LIVERPOOL MANAGEMENT SCHOOL   (United Kingdom)

Author keywords

Change; Organisational growth; Service

Indexed keywords

BUSINESS SERVICE; INDUSTRIAL PERFORMANCE; LITERATURE REVIEW; LONGEVITY; MODELING; PARADIGM SHIFT; PRODUCT DEVELOPMENT;

EID: 52349086980     PISSN: 02642069     EISSN: 17439507     Source Type: Journal    
DOI: 10.1080/02642060801990403     Document Type: Review

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