Hospitality in hospitals?

International Journal of Contemporary Hospitality Management

Volumn 20, Issue 6, 2008, Pages 664-678

  Severt, Denver ^a   Aiello, Taryn ^a   Elswick, Shannon ^b   Cyr, Cheryl ^b  

^a UNIVERSITY OF CENTRAL FLORIDA   (United States)

^b ORLANDO HEALTH   (United States)

Author keywords

Customer services quality; Hospitality services; Hospitals; Patients

Indexed keywords

EID: 51749103538     PISSN: 09596119     EISSN: None     Source Type: Journal    
DOI: 10.1108/09596110810892227     Document Type: Article

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