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Volumn 20, Issue 5, 2008, Pages 488-501

Modify IPA for quality improvement: Taguchi's signal-to-noise ratio approach

Author keywords

Customer satisfaction; Gap analysis; Importance sampling; Performance measurement (quality); Quality; Taguchi methods

Indexed keywords

ARSENIC; CUSTOMER SATISFACTION; DECISION MAKING; MAINTENANCE; PLANNING; REPAIR; SIGNAL TO NOISE RATIO; STRATEGIC PLANNING;

EID: 50849125152     PISSN: 17542731     EISSN: None     Source Type: Journal    
DOI: 10.1108/17542730810898458     Document Type: Article
Times cited : (17)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.