Importance-performance analysis using the profile accumulation technique

Service Industries Journal

Volumn 21, Issue 3, 2001, Pages 49-63

  Johns, N ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

[No Author keywords available]

Indexed keywords

QUESTIONNAIRE SURVEY;

EID: 0034922387     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/714005037     Document Type: Article

References (34)

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