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Volumn 25, Issue 1, 2008, Pages 105-130

Multiple group coordination in complex and dynamic task environments: Interruptions, coping mechanisms, and technology recommendations

Author keywords

Collaboration; Coordination breakdown; Group boundary; Multiple group coordination; Trajectory awareness

Indexed keywords

ACCIDENTS; AIRCRAFT ACCIDENTS; CHLORINE COMPOUNDS; DYNAMIC RESPONSE; HEALTH; HOSPITALS; MECHANISMS; TECHNOLOGY; TRAJECTORIES;

EID: 49049116576     PISSN: 07421222     EISSN: None     Source Type: Journal    
DOI: 10.2753/MIS0742-1222250105     Document Type: Article
Times cited : (103)

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