Operations in the service industries: Introduction to the special issue

Production and Operations Management

Volumn 17, Issue 3, 2008, Pages 235-237

  Apte, Uday ^a   Maglaras, Costis ^b   Pinedo, Michael ^c  

^a NAVAL POSTGRADUATE SCHOOL   (United States)

^b Och Spine at New York Presbyterian Hospitals   (United States)

^c NEW YORK UNIVERSITY   (United States)

Author keywords

Call centers; Financial services; Health care; Service industries

Indexed keywords

EID: 48249093513     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.3401/poms.1080.0032     Document Type: Article

References (12)

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