Who exactly is trying to help us? the ethos of help systems in popular computer applications

ACM SIGDOC Annual International Conference on Computer Documentation, Proceedings

Volumn Part F129236, Issue , 1998, Pages 63-69

  Randall, Neil ^a   Pedersen, Isabel ^a  

^a UNIVERSITY OF WATERLOO   (Canada)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTERS;

HELP SYSTEMS; INFORMATION PROVIDING; INTERFACE DESIGNERS;

COMPUTER SCIENCE;

EID: 84992959886     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: 10.1145/296336.296354     Document Type: Conference Paper

References (8)

1. Aristotle, Rhetoric. [1990]. Trans. W. Rhys Roberts. In Patricia Bizzell and Bruce Herzberg, eds. The Rhetorical Tradition: Readings from Classical Times to the Present. Boston: Bedford Books.
2. Burke, Kenneth. [ 19501. A Rhetoric of Motives. New York.
3. Carroll, John M., Robert L. Mack and Wendy A, Kellogg. [1988]. Interface Metaphors and User Interface Design, Handbook of Human-Computer Interaction, M. Helander (ed.), Elsevier Science Publishers (North-Holland), pp. 67-85.
4. Gery, Gloria. [ 19951. Attributes and Behaviors of Performance-Centered Systems, Performance Improvement Quarterly. Vol 8 No. 1. http://www.cet.fsu.edu/SY2OOO/PIQ/Gery.html
5. Johnson, Mark. [1987]. The Body in the Mind. Chicago: University of Chicago Press.
6. Kress, Gunther and Theo van Leeuwen. [ 19961. Reading Images. London: Routledge.
7. Lakoff, George and Mark Johnson. [1980]. Metaphors We Live By. Chicago: University of Chicago Press.
8. Sipiora, Phillip. [1994]. Ethical Argumentation in Darwins Origin of Species. In Baumlin, James S. and Tita French Baumlin, (eds.) Ethos: New Essays in Rhetorical and Critical Theory. Dallas: Southern Methodist University Press.