메뉴 건너뛰기




Volumn 27, Issue 4, 2004, Pages 521-532

Mining customer knowledge for electronic catalog marketing

Author keywords

Data mining; Direct marketing; Electronic catalog marketing; Knowledge extraction; Relational database

Indexed keywords

APPLICATION SPECIFIC INTEGRATED CIRCUITS; COMMUNICATION SYSTEMS; COMPUTER SIMULATION; CUSTOMER SATISFACTION; DATA MINING; DATABASE SYSTEMS; INTERNET; MARKETING; PRODUCT DESIGN; SALES;

EID: 4544221505     PISSN: 09574174     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.eswa.2004.05.013     Document Type: Article
Times cited : (64)

References (45)
  • 1
    • 0038239716 scopus 로고    scopus 로고
    • Need-based segmentation and customized communication strategies in a complex-commodity industry: A supply chain study
    • Albert T.C. Need-based segmentation and customized communication strategies in a complex-commodity industry: A supply chain study. Industrial Marketing Management. 32:2003;281-290.
    • (2003) Industrial Marketing Management , vol.32 , pp. 281-290
    • Albert, T.C.1
  • 2
    • 0030122443 scopus 로고    scopus 로고
    • EDM: A general framework for data mining based on evidence theory
    • Anand S.S., Bell D.A., Hughes J.G. EDM: A general framework for data mining based on evidence theory. Data and Knowledge Engineering. 18:1996;189-223.
    • (1996) Data and Knowledge Engineering , vol.18 , pp. 189-223
    • Anand, S.S.1    Bell, D.A.2    Hughes, J.G.3
  • 3
    • 0035311255 scopus 로고    scopus 로고
    • TBAR: An efficient method for association rule mining in relational databases
    • Berzal F., Cubero J., Marín N., Serrano J. TBAR: An efficient method for association rule mining in relational databases. Data and Knowledge Engineering. 37:2001;47-64.
    • (2001) Data and Knowledge Engineering , vol.37 , pp. 47-64
    • Berzal, F.1    Cubero, J.2    Marín, N.3    Serrano, J.4
  • 6
    • 0031256625 scopus 로고    scopus 로고
    • Interaction between target and mailing characteristics in direct marketing, with an application to health care fund raising
    • Bult J.R., Scheer H., Wansbeek T. Interaction between target and mailing characteristics in direct marketing, with an application to health care fund raising. International Journal of Research in Marketing. 14:1997;301-308.
    • (1997) International Journal of Research in Marketing , vol.14 , pp. 301-308
    • Bult, J.R.1    Scheer, H.2    Wansbeek, T.3
  • 7
    • 84884526520 scopus 로고    scopus 로고
    • Selecting the appropriate forecasting method
    • Chase C.W. Selecting the appropriate forecasting method. Journal of Business Forecasting. 23:1997;1-29.
    • (1997) Journal of Business Forecasting , vol.23 , pp. 1-29
    • Chase, C.W.1
  • 8
    • 0038141847 scopus 로고    scopus 로고
    • The analysis of optimal control model in matching problem between manufacturing and marketing
    • Chen M.S., Chu M.C. The analysis of optimal control model in matching problem between manufacturing and marketing. European Journal of Operational Research. 150:2003;293-303.
    • (2003) European Journal of Operational Research , vol.150 , pp. 293-303
    • Chen, M.S.1    Chu, M.C.2
  • 9
  • 11
    • 0014797273 scopus 로고
    • A relational model of data for large relational database
    • Codd E.F. A relational model of data for large relational database. Communications of the ACM. 13:1970;377-387.
    • (1970) Communications of the ACM , vol.13 , pp. 377-387
    • Codd, E.F.1
  • 12
    • 0035334651 scopus 로고    scopus 로고
    • Mining semiconductor manufacturing data for productivity improvement - An integrated relational database approach
    • Dabbas R.M., Chen H.N. Mining semiconductor manufacturing data for productivity improvement - an integrated relational database approach. Computers in Industry. 45:2001;29-44.
    • (2001) Computers in Industry , vol.45 , pp. 29-44
    • Dabbas, R.M.1    Chen, H.N.2
  • 15
    • 0002684238 scopus 로고    scopus 로고
    • Application of data mining tools to hotel data mart on the Intranet for database marketing
    • Ha S.H., Park S.C. Application of data mining tools to hotel data mart on the Intranet for database marketing. Expert Systems with Applications. 15:1998;1-31.
    • (1998) Expert Systems with Applications , vol.15 , pp. 1-31
    • Ha, S.H.1    Park, S.C.2
  • 16
    • 0036641239 scopus 로고    scopus 로고
    • Knowledge-based data mining of news information on the Internet using cognitive maps and neural networks
    • Hong T., Han I. Knowledge-based data mining of news information on the Internet using cognitive maps and neural networks. Expert Systems with Applications. 23:2002;1-8.
    • (2002) Expert Systems with Applications , vol.23 , pp. 1-8
    • Hong, T.1    Han, I.2
  • 17
    • 0002940527 scopus 로고    scopus 로고
    • Data mining for customer service support
    • Hui S.C., Jha G. Data mining for customer service support. Information and Management. 38:2000;1-13.
    • (2000) Information and Management , vol.38 , pp. 1-13
    • Hui, S.C.1    Jha, G.2
  • 19
    • 0035897985 scopus 로고    scopus 로고
    • Coordinated stocking, clearance sales, and return policies for a supply chain
    • Lee C.H. Coordinated stocking, clearance sales, and return policies for a supply chain. European Journal of Operational Research. 131:2001;491-513.
    • (2001) European Journal of Operational Research , vol.131 , pp. 491-513
    • Lee, C.H.1
  • 20
    • 0041508368 scopus 로고    scopus 로고
    • Agent and data mining based decision support system and its adaptation to a new customer-centric electronic commerce
    • Lee J.H., Park S.C. Agent and data mining based decision support system and its adaptation to a new customer-centric electronic commerce. Expert Systems with Applications. 25:2003;619-635.
    • (2003) Expert Systems with Applications , vol.25 , pp. 619-635
    • Lee, J.H.1    Park, S.C.2
  • 21
    • 0036131711 scopus 로고    scopus 로고
    • Problem solving and knowledge inertia
    • Liao S.H. Problem solving and knowledge inertia. Expert Systems with Applications. 22:2002;21-31.
    • (2002) Expert Systems with Applications , vol.22 , pp. 21-31
    • Liao, S.H.1
  • 22
    • 0038521344 scopus 로고    scopus 로고
    • Knowledge technologies and applications - Literature review from 1995 to 2002
    • Liao S.H. Knowledge technologies and applications - literature review from 1995 to 2002. Expert Systems with Applications. 25:2003;155-164.
    • (2003) Expert Systems with Applications , vol.25 , pp. 155-164
    • Liao, S.H.1
  • 23
    • 0346339821 scopus 로고    scopus 로고
    • Information technology and relationship management: A case study of Taiwan's small manufacturing firm
    • Liao S.H., Chern Y.W., Liao W.B. Information technology and relationship management: a case study of Taiwan's small manufacturing firm. Technovation. 24:2004;97-108.
    • (2004) Technovation , vol.24 , pp. 97-108
    • Liao, S.H.1    Chern, Y.W.2    Liao, W.B.3
  • 24
    • 0033312160 scopus 로고    scopus 로고
    • Applying on-line bitmap indexing to reduce counting costs in mining association rules
    • Lin X., Li Y., Tsang C.P. Applying on-line bitmap indexing to reduce counting costs in mining association rules. Information Sciences. 120:1999;197-208.
    • (1999) Information Sciences , vol.120 , pp. 197-208
    • Lin, X.1    Li, Y.2    Tsang, C.P.3
  • 26
    • 0036257861 scopus 로고    scopus 로고
    • The effect of dynamic retail experience on experiential perceptions of value: An Internet and catalog comparison
    • Mathwick C., Malhotra N.K., Rigdon E. The effect of dynamic retail experience on experiential perceptions of value: an Internet and catalog comparison. Journal of Retailing. 78:2002;51-60.
    • (2002) Journal of Retailing , vol.78 , pp. 51-60
    • Mathwick, C.1    Malhotra, N.K.2    Rigdon, E.3
  • 28
    • 0036543525 scopus 로고    scopus 로고
    • Multiple replenishment orders in a continuous-review inventory system with lost sales
    • Mohebbi E., Posner M.J.M. Multiple replenishment orders in a continuous-review inventory system with lost sales. Operations Research Letters. 30:2002;117-129.
    • (2002) Operations Research Letters , vol.30 , pp. 117-129
    • Mohebbi, E.1    Posner, M.J.M.2
  • 30
    • 0004831533 scopus 로고    scopus 로고
    • Mail order direct marketing in the United States and the United Kingdom: Responses to changing market conditions
    • Morganosky M.A., Fernie J. Mail order direct marketing in the United States and the United Kingdom: Responses to changing market conditions. Journal of Business Research. 45:1999;275-279.
    • (1999) Journal of Business Research , vol.45 , pp. 275-279
    • Morganosky, M.A.1    Fernie, J.2
  • 31
    • 0009993525 scopus 로고
    • A dynamic theory of organizational knowledge creation
    • Nonaka I. A dynamic theory of organizational knowledge creation. Organization Science. 5:1994;14-37.
    • (1994) Organization Science , vol.5 , pp. 14-37
    • Nonaka, I.1
  • 32
    • 0035371437 scopus 로고    scopus 로고
    • Dynamic rule refinement in knowledge-based data mining systems
    • Park S.C., Piramuthu S., Shaw M.J. Dynamic rule refinement in knowledge-based data mining systems. Decision Support Systems. 31:2001;205-222.
    • (2001) Decision Support Systems , vol.31 , pp. 205-222
    • Park, S.C.1    Piramuthu, S.2    Shaw, M.J.3
  • 35
    • 0036863466 scopus 로고    scopus 로고
    • Data mining techniques for customer relationship management
    • Rygielski C., Wang J.C., Yen D.C. Data mining techniques for customer relationship management. Technology in Society. 24:2002;483-502.
    • (2002) Technology in Society , vol.24 , pp. 483-502
    • Rygielski, C.1    Wang, J.C.2    Yen, D.C.3
  • 37
    • 0035476841 scopus 로고    scopus 로고
    • Mining the change of customer behavior in an Internet shopping mall
    • Song H.S., Kim J.K., Kim S.H. Mining the change of customer behavior in an Internet shopping mall. Expert Systems with Applications. 21:2001;157-168.
    • (2001) Expert Systems with Applications , vol.21 , pp. 157-168
    • Song, H.S.1    Kim, J.K.2    Kim, S.H.3
  • 38
    • 0037411136 scopus 로고    scopus 로고
    • Technology and knowledge: Bridging a generating gap
    • Spiegler I. Technology and knowledge: Bridging a generating gap. Information and Management. 40:2003;533-539.
    • (2003) Information and Management , vol.40 , pp. 533-539
    • Spiegler, I.1
  • 39
    • 0010803030 scopus 로고
    • The use of comparative advertising in business-to-business direct mail
    • Stevenson T.H., Swayne L.E. The use of comparative advertising in business-to-business direct mail. Industrial Marketing Management. 24:1995;53-59.
    • (1995) Industrial Marketing Management , vol.24 , pp. 53-59
    • Stevenson, T.H.1    Swayne, L.E.2
  • 40
    • 4544283474 scopus 로고    scopus 로고
    • Special issue on direct marketing: Where the old meets the new
    • Timmermans H., Morganosky M. Special issue on direct marketing: Where the old meets the new. Journal of Business Research. 45:1999;247-248.
    • (1999) Journal of Business Research , vol.45 , pp. 247-248
    • Timmermans, H.1    Morganosky, M.2
  • 41
    • 0039986716 scopus 로고    scopus 로고
    • Interdependency factors influencing the World Wide Web as a channel of interactive marketing
    • Tiwana A.B. Interdependency factors influencing the World Wide Web as a channel of interactive marketing. Journal of Retailing and Consumer Service. 4:1998;245-253.
    • (1998) Journal of Retailing and Consumer Service , vol.4 , pp. 245-253
    • Tiwana, A.B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.