-
4
-
-
9744238159
-
A taxonomy of performance measurement frameworks
-
Warwick Business School, Warwick
-
BALLANTYNE, J., and BRIGNALL, S., 1994, A taxonomy of performance measurement frameworks. Research Paper No. 135, Warwick Business School, Warwick.
-
(1994)
Research Paper No. 135
, vol.135
-
-
Ballantyne, J.1
Brignall, S.2
-
6
-
-
84992997126
-
The eight deadly assumptions of e-Business
-
BRACHE, A., and WEBB, J., 2000, The eight deadly assumptions of e-Business. Journal of Business Strategy, May/June, pp. 13-17.
-
(2000)
Journal of Business Strategy
, Issue.MAY-JUNE
, pp. 13-17
-
-
Brache, A.1
Webb, J.2
-
7
-
-
0442331246
-
Quality function deployment
-
G. D. Barric and A. Philip (eds) (Philip Alan)
-
BURN, G. R., 1990, Quality function deployment. In G. D. Barric and A. Philip (eds) Managing Quality (Philip Alan).
-
(1990)
Managing Quality
-
-
Burn, G.R.1
-
8
-
-
84992998991
-
Developing your company's new business
-
BUTLER, A. S., 2000, Developing your company's new business. Journal of Business Strategy, November/December, pp. 38-42.
-
(2000)
Journal of Business Strategy
, Issue.NOVEMBER-DECEMBER
, pp. 38-42
-
-
Butler, A.S.1
-
9
-
-
0002605748
-
Applying the balanced scorecard to small companies
-
CHOW, C. W., HADDAD, M., and WILLIAMSON, J. E., 1997, Applying the balanced scorecard to small companies. Journal of Management Accounting, 79(2), 21-27.
-
(1997)
Journal of Management Accounting
, vol.79
, Issue.2
, pp. 21-27
-
-
Chow, C.W.1
Haddad, M.2
Williamson, J.E.3
-
10
-
-
33748685975
-
-
Wiley
-
DAETZ, D., BARNARD, B., and NORMAN, R., 1995, Customer Integration: The Quality Function Deployment Leader's Guide for Decision Making (Wiley).
-
(1995)
Customer Integration: the Quality Function Deployment Leader's Guide for Decision Making
-
-
Daetz, D.1
Barnard, B.2
Norman, R.3
-
17
-
-
84986126339
-
Quality function deployment: A process for continuous improvement
-
GOAL/QPC Research Report. GOAL/QPC Research Committee, Novi, MI, June
-
GOAL/QPC Research Report, 1989, Quality function deployment: a process for continuous improvement. GOAL/QPC Research Committee, Transactions from the Second Symposium on Quality Function Deployment, Novi, MI, June, pp. 316-336.
-
(1989)
Transactions from the Second Symposium on Quality Function Deployment
, pp. 316-336
-
-
-
20
-
-
0001772263
-
The house of quality
-
HAUSER, J. R., and CLAUSING, D., 1988, The house of quality. Harvard Business Review, May-June, pp. 63-73.
-
(1988)
Harvard Business Review
, Issue.MAY-JUNE
, pp. 63-73
-
-
Hauser, J.R.1
Clausing, D.2
-
21
-
-
0035610436
-
Theory and practice in SME performance measurement systems
-
HUDSON M., SMART, A., and BOURNE M., 2001, Theory and practice in SME performance measurement systems. International Journal of Operations and Production Management, 21(8), 1096-1115.
-
(2001)
International Journal of Operations and Production Management
, vol.21
, Issue.8
, pp. 1096-1115
-
-
Hudson, M.1
Smart, A.2
Bourne, M.3
-
23
-
-
9744254848
-
Five critical practises in mastering e-Business
-
JORDAN, A., 2001, Five critical practises in mastering e-Business. Consulting to Management, 12(4), 24-27.
-
(2001)
Consulting to Management
, vol.12
, Issue.4
, pp. 24-27
-
-
Jordan, A.1
-
25
-
-
0026494564
-
The balanced storecard: Measures that drive performance
-
KAPLAN, R. S., and NORTON, D. P., 1992, The balanced storecard: measures that drive performance. Harvard Business Review, January-February, pp. 71-79.
-
(1992)
Harvard Business Review
, Issue.JANUARY-FEBRUARY
, pp. 71-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
26
-
-
0000142161
-
Putting the balanced scorecard to work
-
KAPLAN, R. S., and NORTON, D. P., 1993, Putting the balanced scorecard to work. Harvard Business Review, September-October, pp. 134-147.
-
(1993)
Harvard Business Review
, Issue.SEPTEMBER-OCTOBER
, pp. 134-147
-
-
Kaplan, R.S.1
Norton, D.P.2
-
27
-
-
0002091684
-
Using the balanced scorecard as a strategic management system
-
KAPLAN R. S., and NORTON D. P., 1996a, Using the balanced scorecard as a strategic management system. Harvard Business Review, January-February, pp. 75-85.
-
(1996)
Harvard Business Review
, Issue.JANUARY-FEBRUARY
, pp. 75-85
-
-
Kaplan, R.S.1
Norton, D.P.2
-
28
-
-
0030355287
-
Linking the balanced scorecard to strategy
-
Fall
-
KAPLAN R. S., and NORTON D. P., 1996b, Linking the balanced scorecard to strategy. California Management Review, 39(1), Fall, 53-79.
-
(1996)
California Management Review
, vol.39
, Issue.1
, pp. 53-79
-
-
Kaplan, R.S.1
Norton, D.P.2
-
29
-
-
0034265555
-
Having trouble with your strategy? Then map it
-
KAPLAN R. S., and NORTON D. P., 2000, Having trouble with your strategy? Then map it. Harvard Business Review, September-October, pp. 167-176.
-
(2000)
Harvard Business Review
, Issue.SEPTEMBER-OCTOBER
, pp. 167-176
-
-
Kaplan, R.S.1
Norton, D.P.2
-
30
-
-
54349116635
-
Transforming the balanced scorecard from performance measurement to strategic management: Part 1
-
KAPLAN, R. S., and NORTON, D. P., 2001, Transforming the balanced scorecard from performance measurement to strategic management: Part 1. Accounting Horizons, 15(1), 87- 107.
-
(2001)
Accounting Horizons
, vol.15
, Issue.1
, pp. 87-107
-
-
Kaplan, R.S.1
Norton, D.P.2
-
31
-
-
0001030273
-
Listening to the voice of the customer: Using the quality function deployment system
-
KING, R., 1987, Listening to the voice of the customer: using the quality function deployment system. National Productivity Review, 6(3), 227 281.
-
(1987)
National Productivity Review
, vol.6
, Issue.3
, pp. 227281
-
-
King, R.1
-
33
-
-
84861651435
-
Quality function deployment: Total quality management for new product design
-
LOCKAMY, A. III, and KHURANA, A., 1995, Quality function deployment: total quality management for new product design. International Journal of Quality and Management, 12(6), 73-84.
-
(1995)
International Journal of Quality and Management
, vol.12
, Issue.6
, pp. 73-84
-
-
Lockamy III, A.1
Khurana, A.2
-
34
-
-
84992944026
-
The practicalities of developing a successful e-Business strategy
-
LORD, C., 2000, The practicalities of developing a successful e-Business strategy. Journal of Business Strategy, March/April, pp. 40-43.
-
(2000)
Journal of Business Strategy
, Issue.MARCH-APRIL
, pp. 40-43
-
-
Lord, C.1
-
35
-
-
0442326614
-
Quality function deployment: An empirical study in the UK
-
MARTINS A., and ASPINWALL E. M., 2001, Quality function deployment: an empirical study in the UK. Total Quality Management, 12(5), 575-588.
-
(2001)
Total Quality Management
, vol.12
, Issue.5
, pp. 575-588
-
-
Martins, A.1
Aspinwall, E.M.2
-
36
-
-
9744287087
-
QFD for service industries: From voice of customer to task deployment
-
Novi, MI, June
-
MAZUR, G. H., 1993, QFD for service industries: from voice of customer to task deployment. Transactions from the Fifth Symposium on Quality Function Deployment, Novi, MI, June. Available at: http://www.mazur.net/works/svctaskqfd. pdf.
-
(1993)
Transactions from the Fifth Symposium on Quality Function Deployment
-
-
Mazur, G.H.1
-
37
-
-
0141946751
-
Measuring up
-
MENDOZA, C., and ZRIHEN, R., 2001, Measuring up. Financial Management, April, pp. 26-30.
-
(2001)
Financial Management
, Issue.APRIL
, pp. 26-30
-
-
Mendoza, C.1
Zrihen, R.2
-
38
-
-
9744226558
-
Multi-phase QFD studies for product and service development
-
15-16 June, Novi, MI
-
MILLER, J. A., and BOMBINO, A., 1992, Multi-phase QFD studies for product and service development. Transactions from the Fourth Symposium on Quality Function Deployment, 15-16 June, Novi, MI, pp. 385-391.
-
(1992)
Transactions from the Fourth Symposium on Quality Function Deployment
, pp. 385-391
-
-
Miller, J.A.1
Bombino, A.2
-
39
-
-
9744246162
-
Marshall industries
-
J. F. Rayport and Jaworski, B. J (eds), (McGraw-Hill)
-
OLOFSON, C., 1999, Marshall industries. In J. F. Rayport and Jaworski, B. J (eds), Cases in E-Commerce, International Edition, (McGraw-Hill).
-
(1999)
Cases in E-commerce, International Edition
-
-
Olofson, C.1
-
41
-
-
0035289645
-
Strategy and the internet
-
PORTER, M. E., 2001, Strategy and the internet. Harvard Business Review, 79(3), 63-78.
-
(2001)
Harvard Business Review
, vol.79
, Issue.3
, pp. 63-78
-
-
Porter, M.E.1
-
42
-
-
9744279862
-
Comprehensive QFD
-
11-13 June, Novi, MI
-
POWERS, D., and HARTER, R., 1995, Comprehensive QFD. Transactions from the Seventh Symposium on Quality Function Deployment, 11-13 June, Novi, MI, pp. 85-100.
-
(1995)
Transactions from the Seventh Symposium on Quality Function Deployment
, pp. 85-100
-
-
Powers, D.1
Harter, R.2
-
44
-
-
0002682417
-
Automating the balanced scorecard
-
SILK, S., 1998, Automating the balanced scorecard. Management Accounting, May, pp. 38-44.
-
(1998)
Management Accounting
, Issue.MAY
, pp. 38-44
-
-
Silk, S.1
-
45
-
-
0040217732
-
QFD: A basic primer-excerpts from the implementation manual for the three day QFD workshop
-
GOAL/QPC. Automotive Division-ASQC and American Supplier Institute
-
SLABEY, W. R., 1990, QFD: a basic primer-excerpts from the implementation manual for the three day QFD workshop. Second Symposium on Quality Function Deployment (GOAL/QPC. Automotive Division-ASQC and American Supplier Institute).
-
(1990)
Second Symposium on Quality Function Deployment
-
-
Slabey, W.R.1
-
46
-
-
0022737543
-
Quality function deployment
-
SULLIVAN, L. P., 1986, Quality function deployment. Quality Progress, 19(6), 39-50.
-
(1986)
Quality Progress
, vol.19
, Issue.6
, pp. 39-50
-
-
Sullivan, L.P.1
-
49
-
-
84862485269
-
Structure and macro-level impacts of electronic commerce: From technological infrastructure to electronic marketplaces
-
ZWASS. V., 2002, Structure and macro-level impacts of electronic commerce: from technological infrastructure to electronic marketplaces. Foundations of Information Systems. Available at http://www.mhhe.com/business/ mis/zwass/ecpaper.html.
-
(2002)
Foundations of Information Systems
-
-
Zwass, V.1
|