Conceptualizing consumers' perceptions of e-commerce quality

International Journal of Retail and Distribution Management

Volumn 36, Issue 5, 2008, Pages 360-374

  Su, Qin ^a,b   Li, Zhao ^a   Song, Yong Tao ^a   Chen, Ting ^a  

^a XI'AN JIAOTONG UNIVERSITY   (China)

^b XI'AN JIAOTONG UNIVERSITY   (China)

Author keywords

Consumer behaviour; Customer satisfaction; Electronic commerce; Internet shopping

Indexed keywords

EID: 42649088404     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550810870094     Document Type: Article

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