Instant messaging: Observations from two small e-commerce businesses

Journal of Enterprise Information Management

Volumn 21, Issue 2, 2008, Pages 179-197

  Zhang, Suling ^a   Fjermestad, Jerry ^b  

^a KEAN UNIVERSITY   (United States)

^b NEW JERSEY INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

Communication management; Communication technologies; Electronic commerce; Information systems; Small enterprises

Indexed keywords

EID: 39449092851     PISSN: 17410398     EISSN: None     Source Type: Journal    
DOI: 10.1108/17410390810851417     Document Type: Article

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