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Volumn 13, Issue 3, 2003, Pages 146-155

The state of online retailing

Author keywords

Benchmarking; Electronic commerce; Internet; Quality; Shopping

Indexed keywords


EID: 0442272739     PISSN: 10662243     EISSN: None     Source Type: Journal    
DOI: 10.1108/10662240310478178     Document Type: Review
Times cited : (39)

References (12)
  • 1
    • 30244482216 scopus 로고    scopus 로고
    • A swarm of little notes
    • 16 September
    • Bhattacharjee, Y. (2002), “A swarm of little notes”, Time, 16 September, pp. A4-A8.
    • (2002) Time , pp. A4-A8
    • Bhattacharjee, Y.1
  • 2
    • 0003544472 scopus 로고    scopus 로고
    • Studio Archetype/Sapient, Cambridge, MA.
    • Cheskin Research (1999), eCommerce trust study, Studio Archetype/Sapient, Cambridge, MA.
    • (1999) eCommerce trust study
  • 3
    • 0035781152 scopus 로고    scopus 로고
    • Development of electronic commerce user-consumer satisfaction index (ECUSI) for Internet shopping
    • Cho, N. and Park, S. (2002), “Development of electronic commerce user-consumer satisfaction index (ECUSI) for Internet shopping”, Industrial Management and Data Systems, Vol. 101 No. 8, pp. 400-5.
    • (2002) Industrial Management and Data Systems , vol.101 , Issue.8 , pp. 400-405
    • Cho, N.1    Park, S.2
  • 4
    • 84986076182 scopus 로고    scopus 로고
    • Service quality and e-commerce: an exploratory analysis
    • Cox, J. and Dale, B.G. (2001), “Service quality and e-commerce: an exploratory analysis”, Managing Service Quality, Vol. 11 No. 2, pp. 121-31.
    • (2001) Managing Service Quality , vol.11 , Issue.2 , pp. 121-131
    • Cox, J.1    Dale, B.G.2
  • 5
  • 6
    • 0012474389 scopus 로고    scopus 로고
    • Every second counts
    • 28 October
    • Gann, R. (1999), “Every second counts”, Computing, 28 October, pp. 38-40.
    • (1999) Computing , pp. 38-40
    • Gann, R.1
  • 7
    • 0036334924 scopus 로고    scopus 로고
    • Designing effective cyber store user interface
    • Kim, E.B. and Eom, S.B. (2002), “Designing effective cyber store user interface”, Industrial Management & Data Systems, Vol. 102 No. 5, pp. 241-51.
    • (2002) Industrial Management & Data Systems , vol.102 , Issue.5 , pp. 241-251
    • Kim, E.B.1    Eom, S.B.2
  • 10
    • 30244492379 scopus 로고    scopus 로고
    • Statistics: e-business trends
    • available at: (accessed 30 September).
    • Shop.org (2002), “Statistics: e-business trends”, available at: www.shop.org/learn/stats.html (accessed 30 September).
    • (2002)
  • 11
    • 0034227807 scopus 로고    scopus 로고
    • Benchmarking the home pages of Fortune 500 companies
    • Tamimi, N., Rajan, M. and Sebastianelli, R. (2000), “Benchmarking the home pages of Fortune 500 companies”, Quality Progress, Vol. 33 No. 7, pp. 47-51.
    • (2000) Quality Progress , vol.33 , Issue.7 , pp. 47-51
    • Tamimi, N.1    Rajan, M.2    Sebastianelli, R.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.