A meta-analysis of research on information technology implementation in small business

Journal of Organizational Computing and Electronic Commerce

Volumn 13, Issue 2, 2003, Pages 91-121

  Premkumar, G ^a  

^a IOWA STATE UNIVERSITY   (United States)

Author keywords

Communication technologies; Innovation adoption and diffusion; IT adoption; IT implementation; Small business

Indexed keywords

EID: 0042762678     PISSN: 10919392     EISSN: None     Source Type: Journal    
DOI: 10.1207/S15327744JOCE1302_2     Document Type: Article

References (83)

1. J. A. Welsh and J. F. White, "A small business is not a little big business," Harvard Business Review, vol. 59, no. 4, pp. 18-32, 1981.
2. T. C. Dandridge, "Children are not Little 'grown-ups': Small business needs its own organizational theory," Journal of Small Business Management, vol. 17, no. 2, pp. 53-57, 1979.
3. F. Farhoomand and G. P. Hrycyk, "The feasibility of computers in the small business environment," American Journal of Small Business, vol. 9, no. 4, pp. 15-22, 1985.
4. L. Raymond, "Organizational characteristics and MIS success in the context of small business," MIS Quarterly, vol. 9, no. 1, pp. 37-52, 1985.
5. L. Raymond, "The impact of computer training on the attitudes and usage behavior of small business managers," Journal of Small Business Management, vol. 26, no. 3, pp. 9-13, 1985.
6. J. Eckhouse, "Technology gives edge to smaller businesses," Information Week, pp. 2SR-4SR, 1998.
7. R. B. Handfield and E. L. Nichols, Supply Chain Management. Upper Saddle River, NJ: Prentice Hall, 1998.
8. T. H. Kwon and R. W. Zmud, "Unifying the fragmented models of information systems implementation," in Critical Issues in Information Systems Research, R. J. Borland and R. A Hirschhiem, Eds. New York: Wiley, 1987, pp. 252-257.
9. R. G. Fichman, "Information technology diffusion: A review of empirical research," in Proceedings of the 13th International Conference on Information Systems, J. I. Gross, J. D. Becker, and J. J. Elam, Eds, Dallas, TX, 1992, pp. 195-206.
10. M. Alavi and E. A. Joachimsthaler, "Revisiting DSS implementation: A meta-analysis of the literature and suggestions for researchers," MIS Quarterly, vol. 16, no. 1, pp. 95-114, 1992.
11. B. E. Swanson, "Information systems innovation among organizations," Management Science, vol. 40, no. 9, pp. 1069-1092, 1994.
12. E. M. Rogers, Diffusion of Innovations, 4th ed. New York: Free Press, 1995.
13. R. B. Cooper and R. W. Zmud, "Information technology implementation research: A technological diffusion approach," Management Science, vol. 36, no. 2, pp. 123-139, 1990.
14. L. M. Markus, "Power, politics, and MIS implementation," Communications of the ACM, vol. 26, no. 6, pp. 430-444, 1983.
15. M. J. Ginzberg, "Key recurrent issues in the MIS implementation process," MIS Quarterly, vol. 5, pp. 47-59, 1981.
16. W. J. Orlikowski, "CASE tools as organizational change: Investigating increment," MIS Quarterly, vol. 17, no. 3, pp. 309-340, 1993.
17. H. J. Leavitt, "Applied organizational change in industry: Structural, technological, and humanistic approach,"in Handbook of Organizations, J. March Ed. Chicago: Rand McNally, 1965, pp. 1144-1170.
18. K. Ramamurthy, W. R. King, and G. Premkumar, "User characteristics-DSS Effectiveness linkage; An empirical assessment," International Journal of Man Machine Studies, vol. 36, pp. 469-505, 1992.
19. M. S. Scott Morton, The Corporation of the 1990s - Information Technology and Organizational Transformation, New york: Oxford University Press, 1991.
20. T. Guimaraes, M. Igbaria, and Ming-te Lu, "The determinants of DSS success: An integrated model," Decision Sciences, vol. 23, pp. 409-429, 1992.
21. V. Grover, "Empirically derived model for the adoption of customer-based inter-organizational systems," Decision Sciences, vol. 24, no. 3, pp. 603-639, 1993.
22. V. Choudhury, "Strategic choices in the development of interorganizational information systems," Information Systems Research, vol. 8, no. 1, pp. 1-24, 1997.
23. C. S. Saunders and S. Clark, "EDI adoption and implementation: A focus on interorganizational linkages," Information Resources Management Journal, vol. 5, no. 1, pp. 9-19, 1992.
24. G. Premkumar and K. Ramamurthy, "The role of inter-organizational and organizational factors on the decision mode for adoption of inter-organizational systems," Decision Sciences, vol. 26, no. 3, pp. 303-336, 1995.
25. H. Gatignon and T. S. Robertson, "Technology diffusion; An empirical test of competitive effects," Journal of Marketing, vol. 53, no. 1, pp. 35-49, 1989.
26. C. M. Beath, "Supporting the information technology champion," MIS Quarterly, vol. 15, no. 3, pp. 355-374, 1991.
27. J. A. Lehman, "Organizational size and information system sophistication," Journal of Management Information Systems, vol. 2, no. 3, pp. 78-86, 1985.
28. J. Brancheau and J. C. Wetherbe, "The adoption of spreadsheet software: Testing innovation diffusion theory in the context of end-user computing," Information Systems Research, vol. 1, no. 2, pp. 115-143, 1990.
29. R. W. Zmud, "Diffusion of modern software practices: Influence of centralization and formalization," Management Science, vol. 28, no. 12, pp. 1421-1431, 1982.
30. J. R. Kimberly and M. J. Evanisko, "Organizational innovation: The influence of individual, organizational, and contextual factors on hospital adoption of technological and administrative innovations," Academy of Management Journal, vol. 24, pp. 689-713, 1981.
31. L. G. Tornatzky and K. J. Klein, "Innovation characteristics and innovation adoption-implementation: A meta-analysis of findings," IEEE Transactions on Engineering Management, vol. 29, no. 11, pp. 28-45, 1982.
32. G. C. Moore and I. Benbasat, "Development of an instrument to measure the perceptions of adopting an information technology innovation," Information Systems Research, vol. 2, no. 3, pp. 192-222, 1991.
33. G. Premkumar, K. Ramamurthy, and S. Nilakanta, "Implementation of electronic data interchange: An innovation diffusion perspective," Journal of Management Information Systems, vol. 11, no. 2, pp. 157-186, 1994.
34. E. M. Rogers and F. F. Shoemaker, Communication of Innovations. New York: Free Press, 1971.
35. F. Davis, R. Bagozzi, and P. Warshaw, "User acceptance of computer technology: A comparison of two theoretical models," Management Science, vol. 35, no. 8, pp. 982-1003, 1989.
36. S. Taylor and P. A. Todd, "Understanding information technology usage: A test of competing models," Information Systems Research, vol. 6, no. 2, pp. 144-176, 1995.
37. V. Venkatesh and F. D. Davis, "A theoretical extension of the technology acceptance model: Four longitudinal field studies," Management Science, vol. 46, no. 2, pp. 186-204, 2000.
38. R. W. Zmud, "Individual differences and MIS success: A review of the empirical literature," Management Science, vol. 25, no. 10, pp. 966-979, 1979.
39. H. C. Lucas, "Empirical evidence for a descriptive model of implementation," MIS Quarterly, vol. 2, no. 2, pp. 47-59, 1978.
40. G. L. Sanders and J. F. Courtney, "A field study of organizational factors influencing DSS success," MIS Quarterly, vol. 9, no. 1, pp. 77-93, 1985.
41. B. Ives and M. H. Olson, "User involvement and MIS success: A review of research," Management Science, vol. 1984, pp. 586-603, 1984.
42. W. L. Fuerst and P. H. Cheney, "Factors affecting the perceived utilization of computer based decision support system in the oil industry, " Decision Sciences, vol. 13, pp. 554-569, 1982.
43. M. Igbaria, "End-user computing effectiveness - A structural equation model," Omega, vol. 18, no. 6, pp. 637-652, 1990.
44. M. Igbaria, N. Zinatelli, P. Cragg, and A. Cavaye, "Personal computing acceptance factors in small firms: A structural equation model," MIS Quarterly, vol. 21, no. 3, pp. 279-305, 1997.
45. D. L. Goodhue and R. L. Thompson, "Task-Technology fit and individual performance," MIS Quarterly, vol. 19, no. 2, pp. 13-34, 1995.
46. D. A. Harrison, P. P. Mykytyn, and C. K. Riemenschneider, "Executive decisions about adoption of information technology in small business: Theory and empirical tests," Information Systems Research, vol. 8, no. 2, pp. 171-195, 1997.
47. L. Raymond, "Organizational context and information system success: A contingency approach," Journal of Management Information Systems, vol. 6, no. 4, pp. 5-20, 1990.
48. A. R. Montazemi, "Factors affecting information satisfaction in the context of small business environment," MIS Quarterly, vol. 12, no. 2, pp. 239-256, 1988.
49. W. H. Delone, "Determinants of success for computer usage in small business," MIS Quarterly, vol. 12, no. 1, pp. 51-61, 1988.
50. C. S. Yap, C. P. P. Soh, and K. S. Raman, "Information systems success factors in small business," Omega, vol. 20, nos. 5/6, pp. 597-609, 1992.
51. L. Raymond and F. Bergeron, "Personal DSS success in small enterprises," Information and Management, vol. 22, pp. 301-308, 1992.
52. P. B. Cragg and M. King, "Small firm computing: Motivators and inhibitors," MIS Quarterly, vol. 17, no. 1, pp. 47-60, 1993.
53. P. Palvia, D. B. Means, and W. M. Jackson, "Determinants of computing in very small businesses," Information and Management, vol. 27, pp. 161-174, 1994.
54. V. S. Lai, "A survey of rural small business computer use: Success factors and decision support," Information and Management, vol. 26, pp. 297-304, 1994.
55. J. Y. L. Thong, C. Yap, and K. S. Raman, "Top management support, external expertise, and information systems implementation in small business," Information Systems Research, vol. 7, no. 2, pp. 248-267, 1996.
56. R. W. Zmud, M. R. Lind, and F. W. Young, "An attribute space for organizational communication channels," Information Systems Research, vol. 1, no. 4, pp. 440-457, 1990.
57. P. G. W. Keen, Competing in Time: Using Telecommunications for Competitive Advantage, 2nd ed. Cambridge, MA: Ballinger Press, 1988.
58. E. Karahanna, D. W. Straub, and N. L. Chervany, "Information technology adoption across time: A cross-sectional comparison of pre-adoption and post-adoption beliefs," MIS Quarterly, vol. 23, no. 2, pp. 183-214, 1999.
59. P. J. Hart and C. S. Saunder, "Emerging electronic partnerships: Antecedents and dimensions of EDI use from the suppliers perspective," Journal of Management Information Systems, vol. 14, no. 4, pp. 87-111, 1998.
60. G. A. Churchill, Jr., "A paradigm for developing better measures of marketing constructs," Journal of Marketing Research, vol. 25, no. 1, pp. 170-184, 1979.
61. N. Venkatraman, "Strategic orientation of business enterprises: The construct, dimensionality, and measurement," Management Science, vol. 35, no. 8, pp. 942-962, 1989.
62. C. Fornell and D. F. Lacker, "Evaluating structural equation models with unobservable variables and measurement error," Journal of Marketing Research, vol. 18, pp. 39-50, 1981.
63. P. M. Bentler and D. G. Bonett, "Significance tests and goodness of fit in the analysis of covariance structures," Psychological Bulletin, vol. 88, pp. 588-606, 1980.
64. R. P. Bagozzi, Y. Yi, and L. W. Phillips, "Assessing construct validity in organizational research," Administrative Science Quarterly, vol. 26, pp. 421-458, 1991.
65. A. H. Segars and V. Grover, "Strategic information systems planning success: An investigation of the construct and its measurement," MIS Quarterly, vol. 22, no. 2, pp. 139-163, 1998.
66. K. G. Joreskog, "Statistical analysis of congeneric tests," Psychometrica, vol. 36, pp. 109-113, 1971.
67. J. Nunnally, Psychometric Theory. New York: McGraw-Hill, 1978.
68. R. P. Bagozzi and Y. Yi, "On the evaluation of structural equation models," Journal of Academy of Marketing Science, vol. 16, pp. 23-35, 1988.
69. J. H. Smith and S. J. Millberg, "Information privacy: Measuring individuals' concerns about organizational practices," MIS Quarterly, vol. 20, no. 2, pp. 167-196, 1996.
70. J. F. Hair, R. E. Anderson, R. L. Tatham, and B. J. Grablowsky, Multivariate Data Analysis, Tulsa, OK: PPC Books, 1983.
71. M. Lacity and R. Hirchsheim, Information Systems Outsourcing: Myths, Metaphors, and Realities, Chichester, England: Wiley, 1993.
72. R. O'Calkghan, P. J. Kaufmann, and B. R. Konsynski, "Adoption correlates and share effects of electronic data interchange systems in marketing channels," Journal of Marketing, vol. 56, pp. 45-56, 1992.
73. R.W. Zmud, "An examination of push-pull theory applied to process innovation in knowledge work," Management Science, vol. 30, no. 6, pp. 727-738, 1984.
74. M. A. Maidique, "Entrepreneurs, champions, and technological innovation," Sloan Management Review, vol. 22, no. 2, pp. 59-76, 1980.
75. W. H. Delone, "Firm size and characteristics of computer use," MIS Quarterly, vol. 5, no. 4, pp. 65-77, 1981.
76. S. Nilakanta and R. W. Scamell, "The effect of information sources and communication channels on the diffusion of innovation in a data base development environment," Management Science, vol. 36, no. 1, pp. 24-40, 1990.
77. R. Agarwal and J. Prasad, "Role of innovation characteristics and perceived voluntariness in the acceptance of information technologies," Decision Sciences, vol. 28, no. 3, pp. 557-582, 1997.
78. I. Benbasat and R. N. Taylor, "The impact of cognitive styles on information systems design," MIS Quarterly, vol. 1, no. 1, pp. 37-50, 1978.
79. J. C. Henderson and P. C. Nutt, "The influence of decision style on decision making behavior," Management Science, vol. 26, no. 4, pp. 371-386, 1980.
80. D. Compeau and C. A. Higgins, "Computer self efficacy - Development of a measure and initial test," MIS Quarterly, vol. 19, no. 2, pp. 189-211, 1995.
81. D. Compeau, C. A. Higgins, and S. Huff, "Social cognitive theory and individual reactions to computing technology: A longitudinal study," MIS Quarterly, vol. 23, no, 2, pp. 145-158, 1999.
82. C. P. P. Soh, C. S. Yap, and K. S. Raman, "Impact of consultants on computerization success in small businesses," Information and Management, vol. 22, pp. 309-319, 1992.
83. G. G. 'Gable, "Consultant engagement for computer system selection," Information and Management, vol. 20, pp. 83-93, 1991.