Implementation of Six Sigma approach to quality improvement in a multinational automotive parts manufacturer in India: A case study

International Journal of Services and Operations Management

Volumn 4, Issue 2, 2008, Pages 264-276

  Krishna, Radha ^a   Dangayach, Govind Sharan ^b   Motwani, Jaideep ^c   Akbulut, Asli Y ^c  

^a Global e: Business Operations Pvt Ltd   (India)

^b MALAVIYA NATIONAL INSTITUTE OF TECHNOLOGY   (India)

^c GRAND VALLEY STATE UNIVERSITY   (United States)

Author keywords

Critical to Quality; CTQ; Failure Mode and Effects Analysis; FMEA; Organisation and level of Six Sigma; Parts Per Million; PPM; Process capability; Quality cost; Six Sigma; SPC; Statistical Process Control

Indexed keywords

EID: 39149145450     PISSN: 17442370     EISSN: 17442389     Source Type: Journal    
DOI: 10.1504/IJSOM.2008.016614     Document Type: Article

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