Collaborative management and e-government: A survey of state government CIOs

Electronic Government

Volumn 5, Issue 2, 2008, Pages 146-161

  Reddick, Christopher G ^a  

^a UNIVERSITY OF TEXAS AT SAN ANTONIO   (United States)

Author keywords

Best practices; Chief Information Officers; CIOs; Citizens; Collaboration; e government; Electronic Government; Survey

Indexed keywords

EID: 39149130391     PISSN: 17407494     EISSN: 17407508     Source Type: Journal    
DOI: 10.1504/EG.2008.016644     Document Type: Article

References (27)

1. Agranoff, R. and McGuire, M. (2003) Collaborative Public Management: New Strategies for Local Governments, Georgetown University Press, Washington, DC.
2. Allen, B.A, Juillet, L., Paquet, G. and Roy, J. (2005) 'E-government as collaborative governance: Structural, accountability, and cultural reform', in Khosrow-Pour, M. (Ed.): Practicing E-Government: A Global Perspective, Idea Group Publishing, Hershey, PA, pp.1-15.
3. Bardach, E. (1998) Getting Agencies to Work Together: The Practice and Theory of Maanagerial Craftsmanship, Brookings Institution Press,. Washington, DC.
4. Chong, P.P., Chang, M., Kuo, C. and Chong, E. (2003) 'City size analysis: A preliminary research for e-government applications,' Proceedings to the 2003 International Conference of Pacific Rim Management, 31 July 2 August, Seattle, WA.
5. Council of State Governments (CSG) (2006) State Directory III: Administrative Officials 2006, The Council of State Governments, Lexington, KY.
6. Fedorowicz, J., Gogan, J.L. and Williams, C.B. (2006) The E-government Collaboration Challenge: Lessons from Five Case Studies, IBM The Center for Business of Government. Available online at: http://www.businessofgovernment.org (last accessed on 16 July 2007).
7. Frey, B.B., Lohmeier, J.H., Lee, S.W. and Tollefson, N. (2006) 'Measuring collaboration among grant partners', American Journal of Evaluation, Vol. 27, No. 3, pp.3 83-392.
8. Garson, G.D. (2006) Public Information Technology and E-Governance: Managing the Virtual State, Jones and Bartlett Publishers, Sudbury, MA.
9. Government Accountability Office (GAO) (2003) Electronic Government: Potential Exists for Enhancing Collaboration on Four Initiatives, United States Government Accountability Office, Report No. GAO-04-6, Washington, DC.
10. Government Accountability Office (GAO) (2005) Results-Oriented Government: Practices that can Help Enhance and Sustain Collaboration among Federal Agencies, United States Government Accountability Office, Report No. GAO-06-15, Washington, DC.
11. Gronlund, A. (2005) 'State of the art in e-gov research: Surveying conference publications', International Journal of Electronic Government Research, Vol. 1, No. 4, pp. 1-25.
12. Ho, A.T-K. (2002) 'Reinventing local governments and the e-government initiative', Public Administration Review, Vol. 62, No. 4, pp.434-444.
13. Holden, S.H. and Fletcher, P.D. (2005) 'The virtual value chain and e-government partnership: Non-monetary agreements in the IRS e-file program', International Journal of Public Administration, Vol. 28, Nos. 7/8, pp.643-664.
14. Hu, P. J-H., Cui, D. and Sherwood, A.C. (2006) 'Examining cross-agency collaborations in e-government initiatives', Proceedings of the 39th Hawaii International Conference on System Sciences - 2006. Available online at: http://www.computer.org/portal/site/ieeecs/index.sp (last accessed on 16 July 2007).
15. Huxham, C. and Vangen, S. (2005) Managing to Collaborate: The Theory and Practice of Collaborative Advantage, Routledge, New York, NY.
16. Kolsaker, A. (2006) 'Reconceptualising e-government as a tool of governance: The UK case', Electronic Government: An International Journal, Vol. 3, No. 4, pp.347-355.
17. Kolsaker, A. and Lee-Kelly, L. (2006) 'Citizen-centric e-government: A critique of the UK model', Electronic Government: An International Journal, Vol. 2, No. 3, pp. 127-138.
18. Kolsaker, A. and Lee-Kelly, L. (2007) 'G2C e-government modernization or transformation?', Electronic Government: An International Journal, Vol. 4, No. 1, pp.68-75.
19. Moon, M.J. (2002) 'The evolution of e-government among municipalities: rhetoric or reality?', Public Administration Review, Vol. 62, No. 4, pp.424-433.
20. Reddick, C.G. and Frank, H.A. (2007) 'E-government and its influence on managerial effectiveness: A survey of Florida and Texas city managers', Financial Accountability and Management, Vol. 23, No. 1, pp. 1-26.
21. Sharma, S.K. (2004) 'Assessing e-government implementations', Electronic Government: An International Journal, Vol. 1, No. 2, pp. 198-212.
22. Tan, C-W., Pan, S.L. and Lim, E.T.K. (2005) 'Managing stakeholder interests in e-government implementation: Lessons learned from a Singapore e-government project', Journal of Global Information Management, Vol. 13, No. 1, pp.31-53.
23. Thomson, A.M. and Perry, J.L. (2006) 'Collaboration processes: Inside the black box', Public Administration Review, Vol. 66, No. 6, pp.20-32.
24. Vigoda-Gadot, E. (2002). 'From responsiveness to collaboration: governance, citizens, and the next generation of public administration', Public Administration Review, Vol. 62, No. 5, pp. 527-540.
25. Vigoda-Gadot, E. (2003) Managing Collaboration in Public Administration: The Promise of Alliance among Governance, Citizens, and Business, Praeger, Westport, Connecticut.
26. Vigoda-Gadot, E. (2004) 'Collaborative public administration: Some lessons from the Israeli experience', Managerial Auditing Journal, Vol. 19, No. 6, pp.700-711.
27. Yang, J. and Paul, S. (2005) 'E-government application at local level: issues and challenges: An empirical study', Electronic Government: An International Journal, Vol. 2, No. 1, pp. 56-76.