Us and me: Team identification and individual differentiation as complementary drivers of team members' citizenship and creative behaviors

Journal of Management

Volumn 34, Issue 1, 2008, Pages 69-88

  Janssen, Onne ^a   Xu, Huang ^b  

^a UNIVERSITY OF GRONINGEN   (Netherlands)

^b HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Citizenship behavior; Creative behavior; Individual differentiation; Team identification

Indexed keywords

EID: 38549121371     PISSN: 01492063     EISSN: 15571211     Source Type: Journal    
DOI: 10.1177/0149206307309263     Document Type: Article

References (54)

1. Amabile, T.M. 1996. Creativity in context: Update to "the social psychology of creativity." Boulder, CO: Westview.
2. Bandura, A. 1986. Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice-Hall.
3. Baron, R.M., & Kenny, D.A. 1986. The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 6: 1173-1182.
4. Beersma, B., & De Dreu, C.K.W. 2005. Conflict's consequences: Effects of social motives on postnegotiation creative and convergent group functioning and performance. Journal of Personality and Social Psychology, 89: 358-374.
5. Bettencourt, B.A., & Sheldon, K. 2001. Social roles as mechanisms for psychological need satisfaction within social groups. Journal of Personality and Social Psychology, 81: 1131-1143.
6. Brewer, M.B. 1991. The social self: On being the same and different at the same time. Personality and Social Psychology Bulletin, 17: 475-482.
7. Brickson, S. 2000. The impact of identity orientation on individual and organizational outcomes in demographically diverse settings. Academy of Management Review, 25: 82-101.
8. Bunce, D., & West, M. 1994. Changing work environments: Innovating coping responses to occupational stress. Work & Stress, 8: 319-331.
9. Christ, O., Van Dick, R., Wagner, U., & Stellmacher, J. 2003. When teachers go the extra mile: Foci of organizational identification as determinants of different forms of organizational citizenship behavior among school-teachers. British Journal of Educational Psychology, 73: 329-341.
10. Cohen, S.G., & Bailey, D.E. 1997. What makes teams work: Group effectiveness research from the shop floor to the executive suite. Journal of Management, 23: 239-290.
11. Denison, D.R., Hooijberg, R., & Quinn, R.E. 1995. Paradox and performance: Toward a theory of behavioral complexity in managerial leadership. Organization Science, 6: 524-540.
12. Dutton, J.E., Dukerich, J.M., & Harquail, C.V. 1994. Organizational images and member identification. Administrative Science Quarterly, 39: 239-263.
13. Eisemann, R. 1990. Creativity, preference for complexity, and physical and mental illness. Creativity Research Journal, 3: 231-236.
14. Ellemers, N., Kortekaas, P., & Ouwerkerk, J.W. 1999. Self-categorisation, commitment to the group and group self-esteem as related but distinct aspects of social identity. European Journal of Social Psychology, 29: 371-389.
15. Flynn, F.J., & Chatman, J.A. 2001. Innovation and social control: Oxymoron or opportunity? In S. Cartwright, C. Cooper, C. Earley, J. Chatman, T. Cummings, N. Holden, P. Sparrow, & W. Starbuck (Eds.), International handbook of organizational culture: 263-287. Sussex, UK: Wiley.
16. George, J.M., & Zhou, J. 2001. When openness to experience and conscientiousness are related to creative behavior: An interactional approach. Journal of Applied Psychology, 86: 513-524.
17. Gilson, L.L., Mathieu, J.E., Shalley, C.E., & Ruddy, T.M. 2005. Creativity and standardization: Complementary or conflicting drivers of team effectiveness? Academy of Management Journal, 48: 521-531.
18. Goldstein, H., Rasbash, J., Plewis, I., Draper, D., Browne, W., Yang, M., Woodhouse, G., & Healy, M. 1998. A user's guide to MlwiN. London: University of London.
19. Goncalo, J.A., & Staw, B.M. 2006. Individualism-collectivism and group creativity. Organizational Behavior and Human Decision Processes, 100: 96-109.
20. Haslam, S.A., Powell, C., & Turner, J.C. 2000. Social identity, self-categorization, and work motivation: Rethinking the contribution of the group to positive and sustainable organizational outcomes. Applied Psychology: An International Review, 49: 319-339.
21. Hogg, M.A., & Terry, D.J. 2000. Social identity and self-categorization processes in organizational contexts. Academy of Management Review, 25: 121-140.
22. Hornsey, M.J., & Jetten, J. 2004. The individual within the group: Balancing the need to belong with the need to be different. Personality and Social Psychology Review, 8: 248-264.
23. Ilgen, D.R. 1999. Teams embedded in organizations. American Psychologist, 54: 129-139.
24. Janssen, O. 2000. Job demands, perceptions of effort-reward fairness, and innovative work behavior. Journal of Occupational and Organizational Psychology, 73: 287-302.
25. Jehn, K.E., Northcraft, G.B., & Neale, M.A. 1999. Why differences make a difference: A field study of diversity, conflict, and performance in work groups. Administrative Science Quarterly, 44: 741-763.
26. Jetten, J., Postmes, T., & McAuliffe, B. 2002. " We are all individuals": Group norms of individualism and collectivism, levels of identification, and identity threat. European Journal of Social Psychology, 32: 189-207.
27. Locke, E.A., Tirnauer, D., Roberson, Q., Goldman, B., Latham, M.E., & Weldon, E. 2001. The importance of the individual in an age of groupism. In M. Turner (Ed.), Groups at work: Theory and research: 501-528. Mahwah, NJ: Lawrence Erlbaum.
28. McNeely, B.L., & Meglino, B.M. 1994. The role of dispositional and situational antecedents in prosocial organizational behavior: An examination of the intended beneficiaries of prosocial behavior. Journal of Applied Psychology, 79: 836-844.
29. Noe, R.A., Hollenbeck, J.R., Gerhart, B., & Wright, P.M. 2003. Human resource management: Gaining a competitive advantage (4 th ed). New York: McGraw-Hill.
30. O'Reilly, C.A., & Chatman, J.A. 1996. Culture as social control: Corporations, cults and commitment. In L. L. Cummings & B. M. Staw (Eds.), Research in organizational behavior, vol. 18: 287-365. Stamford, CT: JAI.
31. Organ, D.W. 1997. A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis. Academy of Management Review, 2: 46-53.
32. Podsakoff, P.M., & MacKenzie, S.B. 1997. Impact of organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, 10: 133-151.
33. Postmes, T., Haslam, S.A., & Swaab, R. 2005. Social influence in small groups: An interactive model of social identity formation. European Review of Social Psychology, 16: 1-42.
34. Postmes, T., Spears, R., Lee, A.T., & Novak, R.J. 2005. Individuality and social influence in groups: Inductive and deductive routes to group identity. Journal of Personality and Social Psychology, 89: 747-763.
35. Randel, A.E., & Jaussi, K.S., 2003. Functional background identity, diversity, and individual performance in cross-functional teams. Academy of Management Journal, 46: 763-774.
36. Reiter-Palmon, R., Mumford, M.D., Boes, J.O., & Runco, M.A. 1997. Problem construction and creativity: The role of ability, cue consistency, and active processing. Creativity Research Journal, 10: 9-23.
37. Rink, F., & Ellemers, N. 2007. Diversity as a source of common identity: Towards a social identity framework for studying the effects of diversity in organizations. British Journal of Management, 18: 17-27.
38. Shalley, C.E., Zhou, J., & Oldham, G.R. 2004. The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30: 933-958.
39. Sobel, M.E. 1982. Asymptotic intervals for indirect effects in structural equations models. In S. Leinhart (Ed.), Sociological methodology: 290-312. San Francisco: Jossey-Bass.
40. Somech, A. 2006. The effects of leadership style and team process on performance and innovation in functionally heterogeneous teams. Journal of Management, 32: 132-157.
41. Swann, W.B., Kwan, V.S.Y., Polzer, J.T., & Milton, L.P. 2003. Fostering group identification and creativity in diverse groups: The role of individuation and self-verification. Personality and Social Psychology Bulletin, 29: 1396-1406.
42. Tajfel, H., & Turner, J.C. 1979. An integrative theory of intergroup conflict. In W. Austin & S. Worchel (Eds.), The social psychology of intergroup relations: 33 - 47. Monterey, CA: Brooks/Cole.
43. Turner, J.C. 1985. Social categorization and the self-concept: A social cognitive theory of group behavior. In E. J. Lawler (Ed.), Advances in group processes: Theory and research, vol. 2: 77-122. Greenwich, CT: JAI.
44. Turner, J.C., Hogg, M.A., Oakes, P.J., Reicher, S.D., & Wetherell, M.S. 1987. Rediscovering the social group: A self-categorization theory. Blackwell, UK: Oxford.
45. Van der Vegt, G.S., & Bunderson, J.S. 2005. Learning and performance in multidisciplinary teams: The importance of collective team identification. Academy of Management Journal, 48: 532-547.
46. Van Knippenberg, D. 2000. Work motivation and performance: A social identity perspective. Applied Psychology: An International Review, 49: 357-371.
47. Vincent, A.S., Decker, B.P., & Mumford, M.D. 2002. Divergent thinking, intelligence & expertise: A test of alternative models. Creativity Research Journal, 14: 163-178.
48. Wagner, J.A. 1995. Studies of individualism-collectivism: Effects of cooperation in groups. Academy of Management Journal, 38: 152-172.
49. West, M.A. 1989. Innovation amongst health care professionals. Social Behavior, 4: 173-184.
50. West, M. A., Tjosvold, D., & Smith, K. G. (Eds.). 2003. International handbook of teamwork and cooperative working. Chichester, UK: Wiley.
51. Williams, K.Y., & O'Reilly, C.A. 1998. Demography and diversity in organizations: A review of 40 years of research. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior, vol. 20: 77-140. Greenwich, CT: JAI.
52. Williams, L.J., & Anderson, S.E. 1991. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17: 601-617.
53. Zakarian, A., & Kusian, A. 1999. Forming teams: An analytical approach. IEE Transactions, 31: 85-97.
54. Zhou, J. 2003. When the presence of creative coworkers is related to creativity: Role of supervisor close monitoring, developmental feedback, and creative personality. Journal of Applied Psychology, 88: 413-422.