How does free riding on customer service affect competition?

Marketing Science

Volumn 26, Issue 4, 2007, Pages 488-503

  Shin, Jiwoong ^a  

^a YALE SCHOOL OF MANAGEMENT   (United States)

Author keywords

Channel conflict; Competitive strategy; Free riding; Game theory; Retail competition; Sales service; Selling cost

Indexed keywords

EID: 38549107589     PISSN: 07322399     EISSN: 1526548X     Source Type: Journal    
DOI: 10.1287/mksc.1060.0252     Document Type: Article

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