RFID in retail: A framework for examining consumers' ethical perceptions

International Journal of Mobile Communications

Volumn 6, Issue 1, 2008, Pages 53-66

  Chen, Jengchung V ^a   Pfleuger Jr , Paul ^a,b  

^a NATIONAL CHENG KUNG UNIVERSITY   (Taiwan)

^b Chang Jung University

Author keywords

Behaviour; Deterrence theory; Information assurance; Information ethics; Planned; Privacy; Retail stores; RFID; Self regulation; Social exchange; Trust

Indexed keywords

BEHAVIORAL RESEARCH; CONSUMER ELECTRONICS; RETAIL STORES; STRATEGIC PLANNING;

DETERRENCE THEORY; INFORMATION ETHICS; SOCIAL EXCHANGE;

ELECTRONIC DOCUMENT IDENTIFICATION SYSTEMS;

EID: 37849043107     PISSN: 1470949X     EISSN: None     Source Type: Journal    
DOI: 10.1504/IJMC.2008.015998     Document Type: Article

References (64)

1. Ajzen, I. (1985) 'From intentions to actions: a theory of planned behavior', in J. Kuhl and J. Beckmann (Eds), Springer Series in Social Psychology (pp.11-39). Berlin: Springer.
2. Ajzen, I. (1991), The theory of planned behavior', Organizational Behavior and Human Decision Processes, Vol. 50, pp.179-211.
3. Bandura, A. and Jourden, F.J. (1991) 'Self-regulatory mechanism governing the impact of social comparison on complex decision making', Journal of Personal and Social Psychology, Vol. 60, pp.941-951.
4. Becker, G.S. (1968) 'Crime and punishment: an economic approach', Journal of Political Economy, Vol. 76, pp.169-217.
5. Beckmann, J. and Irle, M. (1985) 'Dissonance and action control', in J.Kuhl (Ed.), In Action Control (pp. 129-150). Berlin: Springer-Verlag.
6. Blanchard, C.M., Rhodes, R.E., Nehl, E. and Fisher, J. (2003) 'Ethnicity and the theory of planned, behavior in the exercise domain', American Journal of Health Behavior, Vol. 27, pp.579-591.
7. Burnell, J. (1999) 'RFID technology performs better than suppliers', Automatic I.D. News, Vol. 15, pp.1-2.
8. Carlsson, C., Walden, P. and Bouwman, H. (2006) 'Adoption of 3Gf services in Finland', Int. J. Mobile Communications, Vol. 4, pp.369-385.
9. Clark, B.H. and Montgomery, D.B. (1998) 'Deterrence, reputations, and competitive cognition', Management Science, Vol. 44, pp.62-82.
10. Clarke, R. (1999) 'Internet privacy concerns confirm the case for intervention', Association for Computing Machinery. Communications of the ACM, Vol. 42, pp.60-67.
11. Colwill, C.J., Todd, M.C., Fielder, G.P. and Natanson, C. (2001) 'Information assurance', BT Technology Journal, Vol. 19, pp.107-114.
12. Curtin, J., Kauffman, R., and Riggins, F. (2007) 'Making the most out of RFID technology: a research agenda for the study of the adoption, usage and impact of RFID', Information Technology and Management, Vol. 8, pp.87-110.
13. DeGeorge, R. (2003) The Ethics of Information Technology and Business. Maiden, MA: Blackwell Publishing.
14. Eckfeldt, B. (2005) 'What does RFID do for the consumer?', Association for Computing Machinery. Communications of the ACM, Vol. 48, pp.77-29.
15. Fiske, S.T. and Taylor, S.E. (1991) Social Cognition (2nd edn). New York: McGraw-Hill.
16. Flavian, C. and Guinaliu, M. (2006) 'Consumer trust, perceived, security and privacy policy: Three basic elements of loyalty to a web site', Industrial Management & Data Systems, Vol. 106, pp.601-620.
17. Foltz, C., Cronan, T.P. and Jones, T.W. (2005) 'Have you met your organization's computer usage policy?', Industrial Management & Data Systems, Vol. 105, pp. 137-146.
18. Gambetta, D. (1988) Trust: Making and Breaking Cooperative Relations. New York: Basil Blackwell.
19. Gollwitzer, P.M., Heckhausen, H. and Ratajczak, H. (1990) 'From weighing to willing: Approaching a change decision through pre- or post-decisional mentation', Organizational Behavior and Human Decision Processes, Vol. 45, pp.41-65.
20. Günther, O. and Spiekermann, S. (2005) 'RFID and the perception of control', Association for Computing Machinery. Communications of the ACM, Vol. 48, pp.73-76.
21. Heide, J.B. and Weiss, A.M. (1995) 'Vendor consideration and swiching behavior for buyers in high-technology markets', Journal of Marketing, Vol. 59, pp.30-43.
22. Jelen, G. and Williams, J. (1998) 'A practical approach to measuring assurance', Paper presented at the Proceedings of the 14th Annual Computer Security Applications Conference A Practical Approach to Measuring Assurance, Phoenix, AZ.
23. Jones, P., Clarke-Hill, C., Hillier, D. and Comfort, D. (2005) "The benefits, challenges and impacts of radio frequency identification technology (RFID) for retailers in the UK', Marketing Intelligence & Planning, Vol. 23, pp.395-402.
24. Juban, R.L. and Wyld, D.C. (2004) 'Would you like chips with that?: Consumer perspectives of RFID', Management Research News, Vol. 27, pp.29-44.
25. Kahan, D.M. (1999) "The secret ambition of deterrence', Harvard Law Review, Vol. 113, pp.413-500.
26. Korotka, M.S., Yin, R.L. and Basu, S.C. (2005) 'Information assurance technical framework and end user information ownership: a critical analysis', Journal of Information Privacy & Security, Vol. 1, pp. 10-26.
27. Krol, C. (1999) 'Consumers reach the boiling point over privacy issues', Advertising Age, Vol. 70, p.22.
28. Leonard, L. and Cronan, T. (2005) 'Attitude toward ethical behavior in computer use: a shifting model', Industrial Management & Data Systems, Vol. 105, pp.1150-1171.
29. Ley, K. and Young, B. (2001) 'Education technology research and development', Humanities Social Sciences and Law, Vol. 49, pp.93-103.
30. Longley, D. and Shain, M. (1986) Data & Computer Security - Dictionary of Standards Concepts and Terms. New York: Stockton Press.
31. Malykhina, E. (2006) 'RFID: Beyond the pallet', InformationWeek, Vol. 1094, pp.53-56.
32. Markus, H.R. and Kitayama, S. (1991) 'Culture and the self: Implications for cognition, emotion, and motivation', Psychological Review, Vol. 98, pp.224-253.
33. Mason, R. (1986) 'Four ethical issues of the information age', MIS Quarterly, Vol. 10, pp.5-12.
34. Mayer, R.C., Davis, J.H. and Schoorman, D.F. (1995) 'An integration model of organizational trust', A cademy of Management. The Academy of Management Review, Vol. 20, pp.709-734.
35. McGinty, M. (2004) 'Staying connected-RFID: Is this game of tag fair play?', Communications of the ACM, Vol.47, pp. 15-18.
36. McKnight, D.H., Cummings, L.L. and Chervany, N.L. (1998) 'Initial trust formation in new organizational relationships', Academy of Management. The Academy of Management Review, Vol. 23, pp.473-490.
37. Mendes, S.M. and McDonald, M.D. (2001) 'Putting severity of punishment back in the deterrence package', Policy Studies Journal, Vol. 29, pp.588-610.
38. Meyerson, D., Weick, K.E. and Kramer, R.M. (1996) Trust in Organizations: Frontiers of Theory and Research. Thousand Oaks, CA: Sage.
39. Miles, R.E. and Snow, C. (1992) 'Causes of failure in network organizations', California Management Review, Vol. 34, pp.53-72.
40. Oberndorf, S. (1998) 'User remain wary', Catalog Age, Vol. 15, p.63.
41. Ohkubo, M., Suzuki, K. and Kinoshita, S. (2005) 'RFID privacy issues and technical challenges', Association for Computing Machinery. Communications of the ACM, Vol. 48, pp.66-71.
42. Peslak, A.R. (2005) 'An ethical exploration of privacy and radio frequency identification', Journal of Business Ethics, Vol. 59, pp.327-345.
43. Phelps, J.E., D'Souza, G. and Nowak, G.J. (2001) 'Antecedents and consequences of consumer privacy concerns: an empirical investigation', Journal of Interactive Marketing, Vol. 15, pp.2-17.
44. Piquero, A. and Paternoster, R. (1998) 'An application of Stafford and Warr's reconceptualization of deterrence to drinking and driving', Journal of Research in Crime & Delinquency, Vol. 35, pp.3-40.
45. Poel, D. V. and Leunis, J. (1999) 'Consumer acceptance of the internet as a channel of distribution', Journal of Business Research, Vol. 45, pp.249-256.
46. Pogarsky, G., Kim, D. and Paternoster, R. (2005) 'Perpetual change in the National Youth Survey: Lessons for deterrence theory and offender decision-making', Justice Quarterly, Vol. 22, pp. 1-30.
47. Pottie, G.J. (2004) 'Privacy in the global village', Communications of the ACM, Vol. 47, pp.21-23.
48. Reich, K. (2006) 'FDA is taking baby steps toward an RFID mandate', Pharmaceutical Technology, Vol. 30, pp.92-94.
49. Richards, P.A. and Tittle, C.R. (1981) 'Gender and the perceived, chances of arrest', Social Forces, Vol. 59, pp.1182-1199.
50. Rousseau, D.M., Sitkin, S.B., Burt, R.S. and Colin, C. (1998) 'Not so different after all: a cross-discipline view of trust', Academy of Management. The Academy of Management Review, Vol. 23, pp.393-404.
51. Schou, C.D. and Trimmer, K.J. (2004) 'Information assurance and security', Journal of Organizational and End User Computing, Vol. 16, pp.1-7.
52. Shih, D-H., Lin, C.-Y. and Lin, B. (2005) 'RFID tags: privacy and security aspects', Int. J. Mobile Communications, Vol. 3, pp.214-230.
53. Simpson, S.S. (2002) Corporate Crime Law and Social Control. Cambridge, UK: Cambridge University Press.
54. Singer, J.L. and Bonanno, G.A. (1990) Personality and Private Experience: Individual Differences in Consciousness and in Attention to Subjective Phenomena (L. Previn Edition, Handbook of Personality ed.). New York: Guilford Press.
55. Sliwa, C. (2003) 'Wal-Mart suppliers shoulder burden of daunting RFID effort', Computerworld, Vol. 37, pp. 1-2.
56. Smith, H.J., Milberg, S.J. and Burke, S.J. (1996) 'Information privacy: Measuring individuals' concerns about organizational practices', MIS Quarterly, Vol. 20, pp. 167-196.
57. Stahl, B.C. (2004) 'Responsibility for information assurance and privacy: a problem of individual ethics?', Journal of Organizational and End User Computing, Vol. 16, pp.59-74.
58. Sullivan, L. (2006) 'RFID backers fight the fears', InformationWeek, Vol. 1088, p.33.
59. Vohs, K.D. and Schmeichel, B.J. (2003) 'Self-regulation and the extended now: Controlling the self alters the subjective experience of time', Journal of Personality and Social Psychology, Vol. 85, pp.217-230.
60. Warren, S. and Brandeis, L. (1890) 'The right to privacy', Harvard Law Review, Vol. 4, pp. 193-220.
61. Wolf, D.G (2003) Statement by NSA's Director of Information Assurance before the House Select Committee on Homeland Security. U.S. House of Representatives, Available at: http://www.nsa.gov/ia/WolfLSFR_22Juty_2003.pdf
62. Wyld, D.C. (2006) 'RFID 101: the next big thing for management', Management Research News, Vol. 29, pp.154-173.
63. Yamagishi, T., Cook, K.S. and Watabe, M. (1998) 'Uncertainty, trust, and commitment formation in the United States and Japan', The American Journal of Sociology, Vol. 104, pp. 165-194.
64. Zirkel, S. and Cantor, N. (1990) 'Personal construal of life tasks: Those who struggle for independence', Journal of Personality and Social Psychology, Vol. 58, pp. 172-185.