Understanding behavioral sources of process variation following enterprise system deployment

Journal of Operations Management

Volumn 26, Issue 1, 2008, Pages 23-44

  Bendoly, Elliot ^a   Cotteleer, Mark J ^b  

^a EMORY UNIVERSITY   (United States)

^b MARQUETTE UNIVERSITY   (United States)

Author keywords

ERP; Post implementation; Process variation; Worker intentions

Indexed keywords

ENTERPRISE RESOURCE PLANNING; INFORMATION TECHNOLOGY; MANAGERS; PROCESS PLANNING; TIME MEASUREMENT;

BEHAVIORAL SOURCES; POST IMPLEMENTATION; PROCESS VARIATION; WORKER INTENTIONS;

BEHAVIORAL RESEARCH;

EID: 37149005623     PISSN: 02726963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jom.2007.03.002     Document Type: Article

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