Development and initial validation of a measure of supportive and unsupportive managerial behaviors

Journal of Vocational Behavior

Volumn 71, Issue 2, 2007, Pages 186-203

  Rooney, Jennifer A ^a   Gottlieb, Benjamin H ^b  

^a Public Service Human Resources Management Agency of Canada   (Canada)

^b UNIVERSITY OF GUELPH   (Canada)

Author keywords

Job satisfaction; Job strain; Measure development; Supportive supervisors; Unsupportive supervisors

Indexed keywords

EID: 34548789630     PISSN: 00018791     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jvb.2007.03.006     Document Type: Article

References (48)

1. Ashforth B.E. Petty tyranny in organisations. Human Relations 47 (1994) 755-778
2. Barrera Jr. M., and Ainlay S.L. The structure of social support: A conceptual and empirical analysis. Journal of Community Psychology 11 (1983) 133-143
3. Baruch-Feldman C., Brondolo E., Ben-Dayan D., and Schwartz J. Sources of social support and burnout, job satisfaction, and productivity. Journal of Occupational Health Psychology 7 (2002) 84-93
4. Bass B.M. Leadership and performance beyond expectations (1985), Free Press, New York
5. Bass B.M. Transformational leadership: Industrial, military, and educational impact (1998), Erlbaum, Mahwah, NJ
6. Bass B.M., and Aviolo B.J. Transformation leadership development: Manual for the Multifactor Leadership Questionnaire (1990), Consulting Psychologists Press, Palto, Alto, CA
7. Beehr T.A. Perceived situational moderators of the relationship between subjective role ambiguity and role strain. Journal of Applied Psychology 61 (1976) 35-40
8. Beehr T., King L., and King D. Social support and occupational stress: Talking to supervisors. Journal of Vocational Behavior 36 (1990) 61-81
9. Birnbaum D., and Somers M.J. Fitting job performance into a turnover model: An examination of the form of the job performance-turnover relationship and path model. Journal of Management 19 1 (1993) 1-11
10. Bolger N., Zuckerman A., and Kessler R.C. Invisible support and adjustment to stress. Journal of Personality and Social Psychology 79 (2000) 953-961
11. Cammannn, C., Fichman, Jenkins, D., & Klesch, J. (1979). The Michigan Organizational Assessment Questionnaire. University of Michigan, Ann Arbor, Michigan. Unpublished Manuscript.
12. Caplan R.D., Cobb S., French J.R.P., Harrison H.V., and Pinneau S.R. Job demands and worker health (1975), The Institute for Social Research, University of Michigan, Ann Arbor, MI
13. Cassel J.C. The contribution of the social environment to host resistance. American Journal of Epidemiology 104 (1976) 107-123
14. Church A.H., and Waclawski J. The impact of leadership style on global management practices. Journal of Applied Social Psychology 29 (1999) 1416-1443
15. Cook J.D., Hepworth S.D., Wall T.D., and Warr P.B. The experience of work: A compendium and review of 249 measures and their use (1981), Academic Press, London
16. Cutrona C.E., and Suhr J.A. Social support communication in the context of marriage: An analysis of couples' supportive interactions. In: Burleson B.R., Burleson T.L., and Sarason I.G. (Eds). Communication of social support: Messages, interaction, relationships, and community (1994), Sage, London 113-135
17. Dignam J.T., and West S.G. Social support in the workplace: Tests of six theoretical models. American Journal of Community Psychology 16 (1988) 701-725
18. Duffy M.J., Ganster D.C., and Pagon M. Social undermining in the workplace. Academy of Management Journal 45 (2002) 331-351
19. Fields D.L. Taking the measure of work: A guide to validated scales for organizational research and diagnosis (2002), Sage, New York
20. Fleiss J.L. Statistical methods for rates and proportions (1981), Wiley, New York
21. Foust M.S., Elicker J.D., and Levy P.E. Development and validation of a measure of an individual's lateness attitude. Journal of Vocational Behavior 69 (2006) 119-133
22. Frese M. Social support as a moderator of the relationship between work stressors and psychological functioning: A longitudinal study with objective measures. Journal of Occupational Health Psychology 4 (1999) 179-192
23. Hoppock, R. (1935). Job satisfaction. Harper and Brothers. New York: Reprint edition by Arno Press, New York, 1977.
24. House J.S. Work stress and social support (1981), Addison-Wesley, Reading, MA
25. House R.J., and Rizzo J.R. Role conflict and ambiguity as critical variables in a model of organizational behavior. Organizational Behavior and Human Performance 7 (1972) 467-505
26. Jones M.C., Smith K., and Johnston D.W. Exploring the Michigan model: The relationship of personality, managerial support and organizational structure with health outcomes in entrants to the healthcare environment. Work and Stress 19 (2005) 1-22
27. Kaufmann G.M., and Beehr T.A. Occupational stressors, individual strains, and social supports among police officers. Human Relations 42 (1989) 185-197
28. Kottke J., and Sharafinski C. Measuring perceived supervisory and organizational support. Educational and Psychological Measurement 48 (1988) 1075-1079
29. LaRocco J.M., House J.S., and French J.R.P. Social support, occupational stress, and health. Journal of Health and Social Behavior 21 (1980) 202-218
30. Lindorff M. Is it better to perceive than receive? Social support, stress, and strain among managers. Psychology, Health, & Medicine 5 (2000) 271-286
31. Mansell A., Brough P., and Cole K. Stable predictors of job satisfaction, psychological strain, and employee retention: An evaluation of organizational change within the New Zealand Customs Service. International Journal of Stress Management 13 (2006) 84-107
32. Miles R.H. An empirical test of causal inference between role perceptions of conflict and ambiguity and various personal outcomes. Journal of Applied Psychology 60 (1975) 334-339
33. Miles R.H., and Perreault W.D. Organizational role conflict: Its antecedents and consequences. Organizational Behavior and Human Performance 17 (1976) 19-44
34. Moos R.H. Work environment scale manual. A social climate scale (1981), Consulting Psychologists Press, Palos Altos, CA
35. Quinn R.P., and Shepard L.G. The 1972-1973 quality of employment survey (1974), University of Michigan, Institute for Social Research, Ann Arbor
36. Sarason I.G., Sarason B.R., and Pierce G.R. Relationship-specific social support: Toward a model for the analysis of supportive interactions. In: Burleson B.R., Burleson T.L., and Sarason I.G. (Eds). Communication of social support: Messages, interaction, relationships, and community (1994), Sage, London 91-112
37. Sargent L.D., and Terry D. The moderating role of social support in Karasek's job strain model. Work and Stress 14 (2000) 245-261
38. Scarpello V., and Vandenberg R. The Satisfaction With My Supervisor scale: Its utility for research and practical application. Journal of Management 3 (1987) 451-470
39. Schirmer L.L., and Lopez F.G. Probing the social support and work strain relationship among adult workers: Contributions of adult attachment orientations. Journal of Vocational Behavior 59 (2001) 17-33
40. Shumaker S.A., and Brownell A. Toward a theory of social support: Closing conceptual gaps. Journal of Social Issues 40 (1984) 11-36
41. Stogdill R. Manual for the Leader Behavior Description Questionnaire-Form XII: An experimental revision (1963), Bureau of Business Research, Ohio State University, Columbus, Ohio
42. Tepper B.J. Consequences of abusive supervision. Academy of Management Journal 43 (2000) 178-190
43. Terri L., Truaux P., Logsdon R., Uomoto J., Zarit S., and Vitaliano P.P. Assessment of behavioral problems in dementia: The Revised Memory and Behavior Problems Checklist. Psychology and Aging 7 (1992) 622-631
44. Thomas L.T., and Ganster D.C. Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology 80 (1995) 6-13
45. Thompson C., Beauvais L.L., and Lyness K.S. When work-family benefits are not enough: The influence of work-family culture on benefit utilization, organizational attachment, and work-family conflict. Journal of Vocational Behavior 54 (1999) 392-415
46. Viswesvaran C., Sanchez J., and Fisher J. The role of social support in the process of work stress: A meta-analysis. Journal of Vocational Behavior 54 (1999) 314-334
47. Weiss R.L. The provision of social relationships. In: Rubin Z. (Ed). Do unto others (1974), Prentice-Hall, Englewood Cliffs, NJ 17-26
48. Williams L.J., Gavin M.B., and Williams M.L. Measurement and non-measurement processes with negative affectivity and employee attitudes. Journal of Applied Psychology 81 (1996) 88-101