-
2
-
-
34547569312
-
-
AMERICAN EXPRESS (2004) 2003 Annual Report. http://www.onlineproxy.com/amex/2004/nonvote/ar/AXP_annual03.pdf (viewed December 2006).
-
AMERICAN EXPRESS (2004) 2003 Annual Report. http://www.onlineproxy.com/amex/2004/nonvote/ar/AXP_annual03.pdf (viewed December 2006).
-
-
-
-
3
-
-
0000403739
-
Production and transaction economies and IS outsourcing - a study of the US banking industry
-
ANG S. and STRAUB DW (1998) Production and transaction economies and IS outsourcing - a study of the US banking industry. MIS Quarterly 22(4), 535-552.
-
(1998)
MIS Quarterly
, vol.22
, Issue.4
, pp. 535-552
-
-
ANG, S.1
STRAUB, D.W.2
-
4
-
-
34547609861
-
-
APPLEGATE LM and MONTEALEGRE R (1991) Eastman Kodak Company: Managing Information Systems through Strategic Alliances, Harvard Business School, MA, Case 9-192-030
-
APPLEGATE LM and MONTEALEGRE R (1991) Eastman Kodak Company: Managing Information Systems through Strategic Alliances, Harvard Business School, MA, Case 9-192-030.
-
-
-
-
5
-
-
0004084148
-
-
ATT , viewed December
-
ATT (1998) Press Release, http://www.secinfo.eom/d5Xs.71d.d.htm (viewed December 2006).
-
(1998)
Press Release
-
-
-
6
-
-
34547578005
-
-
AUSTRALIAN BUREAU OF STATISTICS (ABS) (2001) Business Operations and Industry Performance, Australia, 1999-2000. (Cat.no. 8140.0) Released 25 October 2001.
-
AUSTRALIAN BUREAU OF STATISTICS (ABS) (2001) Business Operations and Industry Performance, Australia, 1999-2000. (Cat.no. 8140.0) Released 25 October 2001.
-
-
-
-
7
-
-
34547607232
-
-
AUSTRALIAN BUREAU OF STATISTICS (ABS) (2002) Wage and salary earners, Australia. (ABS Cat. 6248.0) September Quarter 2001 Released 24 January 2002.
-
AUSTRALIAN BUREAU OF STATISTICS (ABS) (2002) Wage and salary earners, Australia. (ABS Cat. 6248.0) September Quarter 2001 Released 24 January 2002.
-
-
-
-
9
-
-
84979188687
-
The nature of the firm
-
COASE RH (1937) The nature of the firm. Econometrica 4, 386-405.
-
(1937)
Econometrica
, vol.4
, pp. 386-405
-
-
COASE, R.H.1
-
10
-
-
34547585043
-
-
viewed December 2006
-
CSC (2006) 2006 Annual Report. http://www.csc.com/investorrelations/ uploads/CSC_AR06.pdf (viewed December 2006).
-
CSC (2006) 2006 Annual Report
-
-
-
14
-
-
27344451131
-
IT outsourcing configuration: Research into defining and designing outsourcing arrangements
-
CULLEN S, SEDDON PB and WILLCOCKS LP (2005b) IT outsourcing configuration: research into defining and designing outsourcing arrangements. Journal of Strategic Information Systems 14(4), 357-387.
-
(2005)
Journal of Strategic Information Systems
, vol.14
, Issue.4
, pp. 357-387
-
-
CULLEN, S.1
SEDDON, P.B.2
WILLCOCKS, L.P.3
-
15
-
-
84999921869
-
-
Working Paper, Department of Information Systems, The University of Melbourne
-
CULLEN S, SEDDON PB and WILLCOCKS LP (2006) IT outsourcing success: a multi-dimensional, contextual perspective of outsourcing outcomes. Working Paper, Department of Information Systems, The University of Melbourne.
-
(2006)
IT outsourcing success: A multi-dimensional, contextual perspective of outsourcing outcomes
-
-
CULLEN, S.1
SEDDON, P.B.2
WILLCOCKS, L.P.3
-
17
-
-
34547563784
-
-
CULLEN S, WILLCOCKS LP and SEDDON PB (2001) Information Technology Outsourcing Practices in Australia. Deloitte Touche Tohmatsu, Melbourne, Australia, http://www.cullengroup.com.au/ publications/ 2001%20ITO%20report.pdf.
-
CULLEN S, WILLCOCKS LP and SEDDON PB (2001) Information Technology Outsourcing Practices in Australia. Deloitte Touche Tohmatsu, Melbourne, Australia, http://www.cullengroup.com.au/ publications/ 2001%20ITO%20report.pdf.
-
-
-
-
18
-
-
21844509569
-
Information systems outsourcing decision making, A framework, organizational theories and case studies
-
DELOOFF LA (1995) Information systems outsourcing decision making, A framework, organizational theories and case studies. Journal of Information Technology 10(4), 281-297.
-
(1995)
Journal of Information Technology
, vol.10
, Issue.4
, pp. 281-297
-
-
DELOOFF, L.A.1
-
19
-
-
27344447595
-
Information systems outsourcing: A survey and analysis of the literature
-
DIBBERN J, GOLES T, HIRSCHHEIM R and JAYATILAKA B (2004) Information systems outsourcing: a survey and analysis of the literature. ACM DataBase 35(4), 6-102.
-
(2004)
ACM DataBase
, vol.35
, Issue.4
, pp. 6-102
-
-
DIBBERN, J.1
GOLES, T.2
HIRSCHHEIM, R.3
JAYATILAKA, B.4
-
21
-
-
0034341764
-
Modelling the price, performance and contract characteristics of IT outsourcing
-
DOMBERGER S, FERNANDEZ P and FIEBIG DG (2000) Modelling the price, performance and contract characteristics of IT outsourcing, Journal of Information Technology 15(2), 107-118.
-
(2000)
Journal of Information Technology
, vol.15
, Issue.2
, pp. 107-118
-
-
DOMBERGER, S.1
FERNANDEZ, P.2
FIEBIG, D.G.3
-
22
-
-
34547589121
-
-
Working Paper, Graduate School of Business, University of Sydney, Australia
-
DOMBERGER S, HALL C and LI EAL (1994) The determinants of quality in competitively tendered contracts. Working Paper, Graduate School of Business, University of Sydney, Australia.
-
(1994)
The determinants of quality in competitively tendered contracts
-
-
DOMBERGER, S.1
HALL, C.2
LI, E.A.L.3
-
23
-
-
84979425351
-
Competitive tendering and efficiency: The case of refuse collection
-
DOMBERGER S, MEADOWCROFT SA and THOMPSON DJ (1986) Competitive tendering and efficiency: the case of refuse collection. Fiscal Studies 7(4), 69-87.
-
(1986)
Fiscal Studies
, vol.7
, Issue.4
, pp. 69-87
-
-
DOMBERGER, S.1
MEADOWCROFT, S.A.2
THOMPSON, D.J.3
-
24
-
-
84979357385
-
The impact of competitive tendering on the costs of hospital domestic services
-
DOMBERGER S, MEADOWCROFT SA and THOMPSON DJ (1987) The impact of competitive tendering on the costs of hospital domestic services. Fiscal Studies 8(4), 39-54.
-
(1987)
Fiscal Studies
, vol.8
, Issue.4
, pp. 39-54
-
-
DOMBERGER, S.1
MEADOWCROFT, S.A.2
THOMPSON, D.J.3
-
25
-
-
34547580126
-
-
viewed December 2006
-
EDS (2006) 2005 Annual Report. http://www.eds.com/investor/ annual/2005/downloads/2005_full_annual_report.pdf (viewed December 2006).
-
EDS (2006) 2005 Annual Report
-
-
-
28
-
-
0001287023
-
The effect of service quality and partnership on the outsourcing of Information systems functions
-
GROVER V, CHEON MJ and TENG JTC (1996) The effect of service quality and partnership on the outsourcing of Information systems functions. Journal of Management Information Systems 12(4), 89-112.
-
(1996)
Journal of Management Information Systems
, vol.12
, Issue.4
, pp. 89-112
-
-
GROVER, V.1
CHEON, M.J.2
TENG, J.T.C.3
-
29
-
-
1442275805
-
Towards a theoretically-based contingency model of information systems outsourcing
-
WILLCOCKS LP and LACITY MC, Eds, pp, Wiley, Chichester
-
GROVER V, TENG JTC and CHEON MJ (1998) Towards a theoretically-based contingency model of information systems outsourcing. In Strategic Sourcing of Information Systems (WILLCOCKS LP and LACITY MC, Eds), pp 79-102, Wiley, Chichester.
-
(1998)
Strategic Sourcing of Information Systems
, pp. 79-102
-
-
GROVER, V.1
TENG, J.T.C.2
CHEON, M.J.3
-
35
-
-
33846491222
-
-
IBM , viewed October
-
IBM (2005) On demand business. http://www-306.ibm.com/e-business/ ondemand/us/overview/overview.shtml (viewed October 2005).
-
(2005)
On demand business
-
-
-
36
-
-
44649197264
-
Theory of the firm: Managerial behavior, agency costs and ownership structure
-
JENSEN MC and MECKLING W (1976) Theory of the firm: managerial behavior, agency costs and ownership structure. Journal of Financial Economics 3(4), 305-360.
-
(1976)
Journal of Financial Economics
, vol.3
, Issue.4
, pp. 305-360
-
-
JENSEN, M.C.1
MECKLING, W.2
-
37
-
-
0036001765
-
Exploring relationships in information technology outsourcing: The interaction approach
-
KERN T and WILLCOCKS L (2002) Exploring relationships in information technology outsourcing: the interaction approach. European Journal of Information Systems 11(1), 3-19.
-
(2002)
European Journal of Information Systems
, vol.11
, Issue.1
, pp. 3-19
-
-
KERN, T.1
WILLCOCKS, L.2
-
39
-
-
0001544691
-
An empirical investigation of information technology sourcing practices: Lessons from experience
-
LACITY M and WILLCOCKS LP (1998) An empirical investigation of information technology sourcing practices: lessons from experience,. MIS Quarterly 22(3), 363-408.
-
(1998)
MIS Quarterly
, vol.22
, Issue.3
, pp. 363-408
-
-
LACITY, M.1
WILLCOCKS, L.P.2
-
40
-
-
34547572031
-
-
LACITY M and WILLCOCKS LP (2000a) Inside Information Technology Outsourcing: A State-of-the-Art Report. Templeton Research, Templeton College, Oxford.
-
LACITY M and WILLCOCKS LP (2000a) Inside Information Technology Outsourcing: A State-of-the-Art Report. Templeton Research, Templeton College, Oxford.
-
-
-
-
41
-
-
0347557168
-
Relationships in IT outsourcing: A stakeholder perspective
-
ZMUD RW, Ed, Pinnaflex Educational Resources, Inc, Cincinnati, OH
-
LACITY M and WILLCOCKS LP (2000b) Relationships in IT outsourcing: a stakeholder perspective. In Framing The Domains of IT Management Research: Glimpsing The Future through The Past (ZMUD RW, Ed.), Pinnaflex Educational Resources, Inc, Cincinnati, OH.
-
(2000)
Framing The Domains of IT Management Research: Glimpsing The Future through The Past
-
-
LACITY, M.1
WILLCOCKS, L.P.2
-
43
-
-
4444374135
-
From the vendor's perspective: Exploring the value proposition in information technology outsourcing
-
LEVINA N and ROSS JW (2003) From the vendor's perspective: exploring the value proposition in information technology outsourcing. MIS Quarterly 27(3), 331-364.
-
(2003)
MIS Quarterly
, vol.27
, Issue.3
, pp. 331-364
-
-
LEVINA, N.1
ROSS, J.W.2
-
44
-
-
71549157959
-
Determinants of information technology outsourcing: A cross-sectional analysis
-
LOH L and VENKATRAMAN N (1992) Determinants of information technology outsourcing: a cross-sectional analysis. Journal of Management Information Systems 9(1), 7-24.
-
(1992)
Journal of Management Information Systems
, vol.9
, Issue.1
, pp. 7-24
-
-
LOH, L.1
VENKATRAMAN, N.2
-
46
-
-
34547580458
-
-
NASSCOM (2006) Top 20 IT Software and Service Exporters in India Press Release, June 27. http://www.nasscom.in/Nasscom/templates/ NormalPage.aspx?id=4827 (viewed December 2006).
-
NASSCOM (2006) Top 20 IT Software and Service Exporters in India Press Release, June 27. http://www.nasscom.in/Nasscom/templates/ NormalPage.aspx?id=4827 (viewed December 2006).
-
-
-
-
48
-
-
0031507629
-
Achieving success In information systems outsourcing
-
Winter
-
SAUNDERS C, GEBELT M and HU Q (1997) Achieving success In information systems outsourcing. California Management Review 39(2) (Winter), 63-79.
-
(1997)
California Management Review
, vol.39
, Issue.2
, pp. 63-79
-
-
SAUNDERS, C.1
GEBELT, M.2
HU, Q.3
-
49
-
-
70349133644
-
The Australian federal government's clustered-agency IT outsourcing experiment
-
Article, viewed December 2006
-
SEDDON PB (2001) The Australian federal government's clustered-agency IT outsourcing experiment. Communications of the AIS, Vol. 5, Article 13, http://cais.isworld.org/articles/default.asp?vol = 5&tart=1 (viewed December 2006).
-
(2001)
Communications of the AIS
, vol.5
, pp. 13
-
-
SEDDON, P.B.1
-
51
-
-
21844483804
-
Domestic and global outsourcing practices of America's most effective IS users
-
SOBOL M and APTE U (1995) Domestic and global outsourcing practices of America's most effective IS users, Journal of Information Technology 10(4), 269-280.
-
(1995)
Journal of Information Technology
, vol.10
, Issue.4
, pp. 269-280
-
-
SOBOL, M.1
APTE, U.2
-
52
-
-
22944480612
-
-
Republished in numerous places, e.g, http://www.econlib.org/ library/Smith/smWN.html viewed December 2006
-
SMITH A (1776) The wealth of nations: an enquiry into the nature and causes. Republished in numerous places, (e.g., http://www.econlib.org/ library/Smith/smWN.html (viewed December 2006).
-
(1776)
The wealth of nations: An enquiry into the nature and causes
-
-
SMITH, A.1
-
54
-
-
34547590806
-
-
TELSTRA (2001) Telstra selects EDS for IT outsourcing contract. Press Release, 1 March, http://www.telstra.com.au/abouttelstra/media/ mediareleases_artide.cfm?ObjectID = 12321 (viewed December 2006).
-
TELSTRA (2001) Telstra selects EDS for IT outsourcing contract. Press Release, 1 March, http://www.telstra.com.au/abouttelstra/media/ mediareleases_artide.cfm?ObjectID = 12321 (viewed December 2006).
-
-
-
-
59
-
-
0000409508
-
The new institutional economics: Taking stock, looking ahead
-
WILLIAMSON OE (2000) The new institutional economics: taking stock, looking ahead, Journal of Economic Literature 38, 595-613.
-
(2000)
Journal of Economic Literature
, vol.38
, pp. 595-613
-
-
WILLIAMSON, O.E.1
|