메뉴 건너뛰기




Volumn 33, Issue 4, 2007, Pages 570-591

The development of a feedback environment and role clarity model of job performance

Author keywords

Feedback context; Feedback environment; Feedback seeking; Feedback sources; Job performance

Indexed keywords


EID: 34447629376     PISSN: 01492063     EISSN: 15571211     Source Type: Journal    
DOI: 10.1177/0149206306297581     Document Type: Article
Times cited : (167)

References (66)
  • 2
    • 0345401273 scopus 로고
    • The effects of information technology and the perceived mood of the feedback giver on feedback seeking
    • Ang, S., Cummings, L., Straub, D., & Early, P. 1993. The effects of information technology and the perceived mood of the feedback giver on feedback seeking. Information Systems Research, 4: 240-261.
    • (1993) Information Systems Research , vol.4 , pp. 240-261
    • Ang, S.1    Cummings, L.2    Straub, D.3    Early, P.4
  • 3
    • 0000803375 scopus 로고
    • Feedback-seeking in individual adaptation: A resource perspective
    • Ashford, S. 1986. Feedback-seeking in individual adaptation: A resource perspective. Academy of Management Journal, 29: 465-487.
    • (1986) Academy of Management Journal , vol.29 , pp. 465-487
    • Ashford, S.1
  • 4
    • 84973207226 scopus 로고
    • Individual strategies for coping with stress during organizational transitions
    • Ashford, S. 1988. Individual strategies for coping with stress during organizational transitions. Journal of Applied Behavioral Science, 24: 19-36.
    • (1988) Journal of Applied Behavioral Science , vol.24 , pp. 19-36
    • Ashford, S.1
  • 5
    • 0030555806 scopus 로고    scopus 로고
    • Proactivity during organizational entry: The role of desire for control
    • Ashford, S. & Black, J. 1996. Proactivity during organizational entry: The role of desire for control. Journal of Applied Psychology, 81: 199-214.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 199-214
    • Ashford, S.1    Black, J.2
  • 6
    • 0344010621 scopus 로고    scopus 로고
    • Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations
    • Ashford, S., Blatt, R., & Vande Walle, D. 2003. Reflections on the looking glass: A review of research on feedback-seeking behavior in organizations. Journal of Management, 29: 773-799.
    • (2003) Journal of Management , vol.29 , pp. 773-799
    • Ashford, S.1    Blatt, R.2    Vande Walle, D.3
  • 7
    • 15544380806 scopus 로고
    • Feedback as an individual resource: Personal strategies of creating information
    • Ashford, S., & Cummings, L. 1983. Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, 32: 370-398.
    • (1983) Organizational Behavior and Human Performance , vol.32 , pp. 370-398
    • Ashford, S.1    Cummings, L.2
  • 8
    • 84986642731 scopus 로고
    • Proactive feedback seeking: The instrumental use of the information environment
    • Ashford, S., & Cummings, L. 1985. Proactive feedback seeking: The instrumental use of the information environment. Journal of Occupational Psychology, 58: 57-79.
    • (1985) Journal of Occupational Psychology , vol.58 , pp. 57-79
    • Ashford, S.1    Cummings, L.2
  • 10
    • 0002024236 scopus 로고    scopus 로고
    • Effective performance management: A focus on precision, customers, and situational constraints
    • In J. W. Smither (Ed.) San Francisco, CA: Jossey-Bass
    • Bernardin, H.J., Hagan, C., Kane, J., & Villanova, P. 1996. Effective performance management: A focus on precision, customers, and situational constraints. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice: 3-48. San Francisco, CA: Jossey-Bass.
    • (1996) Performance Appraisal: State of the Art InPpractice , pp. 3-48
    • Bernardin, H.J.1    Hagan, C.2    Kane, J.3    Villanova, P.4
  • 11
    • 24944447965 scopus 로고    scopus 로고
    • The personal costs of citizenship behavior: The relationship between individual initiative and role overload, job stress, and work-family conflict
    • Bolino, M., & Turnley, W. 2005. The personal costs of citizenship behavior: The relationship between individual initiative and role overload, job stress, and work-family conflict. Journal of Applied Psychology, 90: 740-748.
    • (2005) Journal of Applied Psychology , vol.90 , pp. 740-748
    • Bolino, M.1    Turnley, W.2
  • 13
    • 0002344390 scopus 로고
    • Expanding the criterion domain to include elements of contextual performance
    • In N. Schmitt & W. C. Borman (Eds.) San Francisco: Jossey-Bass
    • Borman, W.C., & Motowidlo, S.J. 1993. Expanding the criterion domain to include elements of contextual performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations: 71-98. San Francisco: Jossey-Bass.
    • (1993) Personnel Selection in Organizations , pp. 71-98
    • Borman, W.C.1    Motowidlo, S.J.2
  • 15
    • 0001026175 scopus 로고    scopus 로고
    • The substantive nature of job performance variability
    • In K. R. Murphy (Ed.) San Francisco: Jossey-Bass
    • Campbell, J., Gasser, M., & Oswald, F. 1996. The substantive nature of job performance variability. In K. R. Murphy (Ed.), Individual differences and behavior in organizations: 258-299). San Francisco: Jossey-Bass.
    • (1996) Individual Differences and Behavior in Organizations , pp. 258-299
    • Campbell, J.1    Gasser, M.2    Oswald, F.3
  • 16
    • 0002167909 scopus 로고    scopus 로고
    • Using multisource feedback for employee development and personnel decisions
    • In J. W. Smither (Ed.) San Francisco: Jossey-Bass
    • Dalessio, A.T. 1998. Using multisource feedback for employee development and personnel decisions. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice: 278-330. San Francisco: Jossey-Bass.
    • (1998) Performance Appraisal: State of the Art in Practice , pp. 278-330
    • Dalessio, A.T.1
  • 17
    • 84986100964 scopus 로고
    • An investigation of factors expected to affect feedback seeking: A longitudinal field study
    • Fedor, D., Rensvold, R., & Adams, S. 1992. An investigation of factors expected to affect feedback seeking: A longitudinal field study. Personnel Psychology, 45: 779-805.
    • (1992) Personnel Psychology , vol.45 , pp. 779-805
    • Fedor, D.1    Rensvold, R.2    Adams, S.3
  • 19
    • 34447635651 scopus 로고
    • Motivation through the design of work: Test of a theory
    • Hackman, J., & Oldham, G. 1976. Motivation through the design of work: Test of a theory. Journal of Vocational Behavior, 31: 278-296.
    • (1976) Journal of Vocational Behavior , vol.31 , pp. 278-296
    • Hackman, J.1    Oldham, G.2
  • 20
    • 0000796058 scopus 로고    scopus 로고
    • Item parceling strategies in SEM: Investigating the subtle effects of unmodeled secondary constructs
    • Hall, R.J., Snell, A.F., & Foust, M.S. 1999. Item parceling strategies in SEM: Investigating the subtle effects of unmodeled secondary constructs. Organizational Research Methods, 2: 233-256.
    • (1999) Organizational Research Methods , vol.2 , pp. 233-256
    • Hall, R.J.1    Snell, A.F.2    Foust, M.S.3
  • 21
    • 0001922650 scopus 로고
    • Assessing the feedback environment in work organizations: Development of the job feedback survey
    • Herold, D., & Parsons, C. 1985. Assessing the feedback environment in work organizations: Development of the job feedback survey. Journal of Applied Psychology, 70: 290-305.
    • (1985) Journal of Applied Psychology , vol.70 , pp. 290-305
    • Herold, D.1    Parsons, C.2
  • 22
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L., & Bentler, P. 1999. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6: 1-55.
    • (1999) Structural Equation Modeling , vol.6 , pp. 1-55
    • Hu, L.1    Bentler, P.2
  • 23
    • 58149407034 scopus 로고
    • Consequences of individual feedback on behavior in organizations
    • Ilgen, C., Fisher, T., & Taylor, M. 1979. Consequences of individual feedback on behavior in organizations. Journal of Applied Psychology, 64: 349-371.
    • (1979) Journal of Applied Psychology , vol.64 , pp. 349-371
    • Ilgen, C.1    Fisher, T.2    Taylor, M.3
  • 25
    • 0009376242 scopus 로고
    • The effects of objective feedback on vehicular and industrial accidents: A field experiment using outcome feedback
    • Karan, B., & Kopelman, R. 1986. The effects of objective feedback on vehicular and industrial accidents: A field experiment using outcome feedback. Journal of Organizational Behavior Management, 8: 45-56.
    • (1986) Journal of Organizational Behavior Management , vol.8 , pp. 45-56
    • Karan, B.1    Kopelman, R.2
  • 26
    • 84893396860 scopus 로고    scopus 로고
    • Effects of feedback intervention on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory
    • Kluger, A., & De Nisi, A. 1996. Effects of feedback intervention on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin, 119: 254-284.
    • (1996) Psychological Bulletin , vol.119 , pp. 254-284
    • Kluger, A.1    De Nisi, A.2
  • 27
    • 0040623459 scopus 로고
    • The influence of coworker feedback on salespeople
    • Kohli, A.K., & Jaworski, B.J. 1994. The influence of coworker feedback on salespeople. Journal of Marketing, 58: 82-94.
    • (1994) Journal of Marketing , vol.58 , pp. 82-94
    • Kohli, A.K.1    Jaworski, B.J.2
  • 30
    • 0032326332 scopus 로고    scopus 로고
    • The role of perceived system knowledge in predicting appraisal reactions, job satisfaction, and organizational commitment
    • Levy, P., & Williams, J. 1998. The role of perceived system knowledge in predicting appraisal reactions, job satisfaction, and organizational commitment. Journal of Organizational Behavior, 19: 53-65.
    • (1998) Journal of Organizational Behavior , vol.19 , pp. 53-65
    • Levy, P.1    Williams, J.2
  • 31
    • 11144312472 scopus 로고    scopus 로고
    • The social context of performance appraisal: A review and framework for the future
    • Levy, P.E., & Williams, J.R. 2004. The social context of performance appraisal: A review and framework for the future. Journal of Management, 30: 881-905.
    • (2004) Journal of Management , vol.30 , pp. 881-905
    • Levy, P.E.1    Williams, J.R.2
  • 33
    • 0037357321 scopus 로고    scopus 로고
    • Can working with an executive coach improve multisource feedback ratings over time? A quasi-experimental field study
    • London, M., & Smither, J. 2002. Can working with an executive coach improve multisource feedback ratings over time? A quasi-experimental field study. Personnel Psychology, 56: 23-46.
    • (2002) Personnel Psychology , vol.56 , pp. 23-46
    • London, M.1    Smither, J.2
  • 35
    • 0000765875 scopus 로고
    • Perceived competence as a moderator of the relationship between role clarity and job performance: A test of two hypotheses
    • McEnrue, M. 1984. Perceived competence as a moderator of the relationship between role clarity and job performance: A test of two hypotheses. Organizational Behavior &Human Decision Processes, 34: 374 - 386.
    • (1984) Organizational Behavior & Human Decision Processes , vol.34 , pp. 374-386
    • McEnrue, M.1
  • 36
    • 84970410918 scopus 로고
    • Organizational entry: An investigation of newcomer communication behavior and uncertainty
    • Mignerey, J., Rubin, R., & Gorden, W. 1995. Organizational entry: An investigation of newcomer communication behavior and uncertainty. Communication Research, 22: 54 - 85.
    • (1995) Communication Research , vol.22 , pp. 54-85
    • Mignerey, J.1    Rubin, R.2    Gorden, W.3
  • 38
    • 0141886795 scopus 로고
    • Longitudinal study of the effects of information seeking on newcomer socialization
    • Morrison, E. 1993. Longitudinal study of the effects of information seeking on newcomer socialization. Journal of Applied Psychology, 78: 173-183.
    • (1993) Journal of Applied Psychology , vol.78 , pp. 173-183
    • Morrison, E.1
  • 39
    • 0036963848 scopus 로고    scopus 로고
    • Newcomers' relationships: The role of social network ties during socialization
    • Morrison, E. 2002. Newcomers' relationships: The role of social network ties during socialization. Academy of Management Journal, 45: 1149-1160.
    • (2002) Academy of Management Journal , vol.45 , pp. 1149-1160
    • Morrison, E.1
  • 40
    • 0001457721 scopus 로고
    • Impression management in the feedback-seeking process: A literature review and research agenda
    • Morrison, E., & Bies, R. 1991. Impression management in the feedback-seeking process: A literature review and research agenda. Academy of Management Review, 16: 522-541.
    • (1991) Academy of Management Review , vol.16 , pp. 522-541
    • Morrison, E.1    Bies, R.2
  • 41
    • 0000673392 scopus 로고    scopus 로고
    • Within-person analysis of information seeking: The effects of perceived costs and benefits
    • Morrison, E., & Vancouver, J. 2000. Within-person analysis of information seeking: The effects of perceived costs and benefits. Journal of Management, 26: 119-137.
    • (2000) Journal of Management , vol.26 , pp. 119-137
    • Morrison, E.1    Vancouver, J.2
  • 43
    • 21144465424 scopus 로고
    • Job performance, role clarity, and satisfaction among teacher interns in the Edmonton Public School System
    • Nhundu, T. 1992. Job performance, role clarity, and satisfaction among teacher interns in the Edmonton Public School System. Alberta Journal of Educational Research, 38: 335-354.
    • (1992) Alberta Journal of Educational Research , vol.38 , pp. 335-354
    • Nhundu, T.1
  • 44
    • 7244238155 scopus 로고    scopus 로고
    • The mediating role of affective commitment in the relation of the feedback environment to work outcomes
    • Norris-Watts, C., & Levy, P. 2004. The mediating role of affective commitment in the relation of the feedback environment to work outcomes. Journal of Vocational Behavior, 65: 351-365.
    • (2004) Journal of Vocational Behavior , vol.65 , pp. 351-365
    • Norris-Watts, C.1    Levy, P.2
  • 45
    • 34249042132 scopus 로고    scopus 로고
    • Meta-analysis of the relationships between Kerr and Jermier's substitutes for leadership and employee job attitudes, role perceptions, and performance
    • Podsakoff, P., MacKenzie, S., & Bommer, W. 1996. Meta-analysis of the relationships between Kerr and Jermier's substitutes for leadership and employee job attitudes, role perceptions, and performance. Journal of Applied Psychology, 81: 380-399.
    • (1996) Journal of Applied Psychology , vol.81 , pp. 380-399
    • Podsakoff, P.1    MacKenzie, S.2    Bommer, W.3
  • 46
    • 0000987727 scopus 로고    scopus 로고
    • Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research
    • Reilly, R.R., & McGourty, J. 1998. Performance appraisal in team settings. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice: 278-330. San Francisco: Jossey-Bass
    • Podsakoff, P., MacKenzie, S., Paine, J., & Bachrach, D. 2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26: 513-563. Reilly, R.R., & McGourty, J. 1998. Performance appraisal in team settings. In J. W. Smither (Ed.), Performance appraisal: State of the art in practice: 278-330. San Francisco: Jossey-Bass.
    • (2000) Journal of Management , vol.26 , pp. 513-563
    • Podsakoff, P.1    MacKenzie, S.2    Paine, J.3    Bachrach, D.4
  • 47
    • 0012679129 scopus 로고    scopus 로고
    • Development and field test of a feedback seeking, self-efficacy, and goal setting model of work performance
    • Renn, R.W., & Fedor, D.B. 2001 Development and field test of a feedback seeking, self-efficacy, and goal setting model of work performance. Journal of Management, 27: 563-583.
    • (2001) Journal of Management , vol.27 , pp. 563-583
    • Renn, R.W.1    Fedor, D.B.2
  • 48
    • 31344458449 scopus 로고    scopus 로고
    • Placing perceptions of politics in the context of the feedback environment, employee attitudes, and job performance
    • Rosen, C., Levy, P., & Hall, R. 2006. Placing perceptions of politics in the context of the feedback environment, employee attitudes, and job performance. Journal of Applied Psychology, 91: 211-220.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 211-220
    • Rosen, C.1    Levy, P.2    Hall, R.3
  • 49
    • 0036481115 scopus 로고    scopus 로고
    • The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach
    • Rotundo, M., & Sackett, P. 2002. The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach. Journal of Applied Psychology, 87: 66-80.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 66-80
    • Rotundo, M.1    Sackett, P.2
  • 50
    • 33845891002 scopus 로고
    • Research strategies and tactics in industrial and organizational psychology
    • In M. D. Dunnette & L. M. Hough (Eds.) 2nd ed. Palo Alto, CA: Consulting Psychologists
    • Sackett, P., & Larson, J. 1990. Research strategies and tactics in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Eds.), Handbook of industrial and organizational psychology, 2 nd ed., Vol. 1: 419-489. Palo Alto, CA: Consulting Psychologists.
    • (1990) Handbook of Industrial and Organizational Psychology , vol.1 , pp. 419-489
    • Sackett, P.1    Larson, J.2
  • 51
    • 33644622998 scopus 로고    scopus 로고
    • OCB as a handicap: An evolutionary psychological perspective
    • Salamon, S., & Deutsch, Y. 2006. OCB as a handicap: An evolutionary psychological perspective. Journal of Organizational Behavior, 27: 185-199.
    • (2006) Journal of Organizational Behavior , vol.27 , pp. 185-199
    • Salamon, S.1    Deutsch, Y.2
  • 52
    • 0001464310 scopus 로고
    • Goal and process clarity: Specification of multiple constructs of role ambiguity and a structural equation model of their antecedents and consequences
    • Sawyer, J. 1992. Goal and process clarity: Specification of multiple constructs of role ambiguity and a structural equation model of their antecedents and consequences. Journal of Applied Psychology, 77: 130-142.
    • (1992) Journal of Applied Psychology , vol.77 , pp. 130-142
    • Sawyer, J.1
  • 54
    • 1642496804 scopus 로고    scopus 로고
    • The feedback environment scale (FES): Construct definition, measurement, and validation
    • Steelman, L., Levy, P., & Snell, A.F. 2004. The feedback environment scale (FES): Construct definition, measurement, and validation. Education and Psychological Measurement, 64: 165-184.
    • (2004) Education and Psychological Measurement , vol.64 , pp. 165-184
    • Steelman, L.1    Levy, P.2    Snell, A.F.3
  • 55
  • 57
    • 0000806775 scopus 로고
    • Individuals' reactions to performance feedback in organizations: A control theory perspective
    • In K. Rowland & J. Ferris (Eds.) Greenwich, CT: JAI
    • Taylor, M., Fisher, C., &Ilgen, D. 1984. Individuals' reactions to performance feedback in organizations: A control theory perspective. In K. Rowland & J. Ferris (Eds.), Research in Personnel and Human Resource Management, Vol. 2: 91-124. Greenwich, CT: JAI.
    • (1984) Research in Personnel and Human Resource Management , vol.2 , pp. 91-124
    • Taylor, M.1    Fisher, C.2    Ilgen, D.3
  • 59
    • 0347759974 scopus 로고    scopus 로고
    • A goal orientation model of feedback-seeking behavior
    • VandeWalle, D. 2003. A goal orientation model of feedback-seeking behavior. Human Resource Management Review, 13: 581-604.
    • (2003) Human Resource Management Review , vol.13 , pp. 581-604
    • VandeWalle, D.1
  • 60
    • 0031160082 scopus 로고    scopus 로고
    • A test of the influence of goal orientation on the feedback seeking process
    • VandeWalle, D., & Cummings, L. 1997. A test of the influence of goal orientation on the feedback seeking process. Journal of Applied Psychology, 82: 390-400.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 390-400
    • VandeWalle, D.1    Cummings, L.2
  • 61
    • 0034346365 scopus 로고    scopus 로고
    • An integrated model of feedback-seeking behavior: Disposition, context, and cognition
    • VandeWalle, D., Ganesan, S., Challagalla, G., & Brown, S. 2000. An integrated model of feedback-seeking behavior: Disposition, context, and cognition. Journal of Applied Psychology, 85: 996-1003.
    • (2000) Journal of Applied Psychology , vol.85 , pp. 996-1003
    • VandeWalle, D.1    Ganesan, S.2    Challagalla, G.3    Brown, S.4
  • 62
    • 0034195075 scopus 로고    scopus 로고
    • Predictors and outcomes of proactivity in the socialization process
    • Wanberg, C., & Kammeyer-Mueller, J. 2000. Predictors and outcomes of proactivity in the socialization process. Journal of Applied Psychology, 85: 373-385.
    • (2000) Journal of Applied Psychology , vol.85 , pp. 373-385
    • Wanberg, C.1    Kammeyer-Mueller, J.2
  • 63
    • 0034422970 scopus 로고    scopus 로고
    • Self-supervisor agreement: The influence of feedback seeking on the relationship between self and supervisor ratings of performance
    • Williams, J., & Johnson, M. 2000. Self-supervisor agreement: The influence of feedback seeking on the relationship between self and supervisor ratings of performance. Journal of Applied Social Psychology, 30: 275-292.
    • (2000) Journal of Applied Social Psychology , vol.30 , pp. 275-292
    • Williams, J.1    Johnson, M.2
  • 64
    • 0041125854 scopus 로고    scopus 로고
    • Increasing feedback seeking in public contexts: It takes two (or more) to tango
    • Williams, J., Miller, C., Steelman, L., & Levy, P. 1999. Increasing feedback seeking in public contexts: It takes two (or more) to tango. Journal of Applied Psychology, 84: 969-976.
    • (1999) Journal of Applied Psychology , vol.84 , pp. 969-976
    • Williams, J.1    Miller, C.2    Steelman, L.3    Levy, P.4
  • 65
    • 84965736505 scopus 로고
    • Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors
    • Williams, L., & Anderson, S. 1991. Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17: 601-617.
    • (1991) Journal of Management , vol.17 , pp. 601-617
    • Williams, L.1    Anderson, S.2
  • 66
    • 21344498945 scopus 로고
    • An alternative approach to method effects by using latent-variable models: Applications in organizational behavior research
    • Wiliams, L.J., & Anderson, S.E. 1994. An alternative approach to method effects by using latent-variable models: Applications in organizational behavior research. Journal of Applied Psychology, 79: 323-331.
    • (1994) Journal of Applied Psychology , vol.79 , pp. 323-331
    • Wiliams, L.J.1    Anderson, S.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.