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Volumn 119, Issue 6, 2007, Pages 1139-1144

The host hospital 24-hour underreferral rate: An automated measure of call-center safety

Author keywords

Call center; Patient safety; Pediatrics; Telephone medicine; Telephone triage

Indexed keywords

ARTICLE; AUTOMATION; HOSPITALIZATION; HUMAN; MAJOR CLINICAL STUDY; PATIENT REFERRAL; PEDIATRIC HOSPITAL; PRIORITY JOURNAL; SAFETY; STATISTICAL ANALYSIS; TELEPHONE TELEMETRY; TERTIARY HEALTH CARE;

EID: 34249878718     PISSN: 00314005     EISSN: 02105721     Source Type: Journal    
DOI: 10.1542/peds.2006-1986     Document Type: Article
Times cited : (13)

References (7)
  • 1
    • 0038496711 scopus 로고    scopus 로고
    • Does telephone triage delay significant medical treatment?
    • Lee T, Baraff L, Guzy J, et al. Does telephone triage delay significant medical treatment? Arch Pediatr Adolesc Med. 2003;157:635-641
    • (2003) Arch Pediatr Adolesc Med , vol.157 , pp. 635-641
    • Lee, T.1    Baraff, L.2    Guzy, J.3
  • 2
    • 0042634356 scopus 로고    scopus 로고
    • Outcomes associated with pediatric after-hours care by call centers: A multicenter study
    • Kempe A, Luberti A, Belman S, et al. Outcomes associated with pediatric after-hours care by call centers: a multicenter study. Ambul Pediatr. 2003;3:211-217
    • (2003) Ambul Pediatr , vol.3 , pp. 211-217
    • Kempe, A.1    Luberti, A.2    Belman, S.3
  • 3
    • 33748432001 scopus 로고    scopus 로고
    • How safe is triage by an after-hours telephone call center?
    • Kempe A, Bunik M, Ellis J, et al. How safe is triage by an after-hours telephone call center? Pediatrics. 2006;118:457-463
    • (2006) Pediatrics , vol.118 , pp. 457-463
    • Kempe, A.1    Bunik, M.2    Ellis, J.3
  • 4
    • 0027433236 scopus 로고
    • After-hours telephone coverage: The application of an area-wide telephone triage and advice system for pediatric practices
    • Poole S, Schmitt B, Carruth T, et al. After-hours telephone coverage: the application of an area-wide telephone triage and advice system for pediatric practices. Pediatrics. 1993;92:670-679
    • (1993) Pediatrics , vol.92 , pp. 670-679
    • Poole, S.1    Schmitt, B.2    Carruth, T.3
  • 5
    • 0033931314 scopus 로고    scopus 로고
    • Reducing after-hours referrals by an after-hours call center with second-level physician triage
    • Kempe A, Dempsey C, Hegarty T, et al. Reducing after-hours referrals by an after-hours call center with second-level physician triage. Pediatrics. 2000;106:226-230
    • (2000) Pediatrics , vol.106 , pp. 226-230
    • Kempe, A.1    Dempsey, C.2    Hegarty, T.3
  • 6
    • 0034037209 scopus 로고    scopus 로고
    • Appropriateness of urgent referrals by nurses at a hospital-based pediatric call center
    • Kempe A, Dempsey C, Whitefield J, et al. Appropriateness of urgent referrals by nurses at a hospital-based pediatric call center. Arch Pediatr Adolesc Med. 2000;154:355-360
    • (2000) Arch Pediatr Adolesc Med , vol.154 , pp. 355-360
    • Kempe, A.1    Dempsey, C.2    Whitefield, J.3
  • 7
    • 34249886595 scopus 로고    scopus 로고
    • Hirsh D, Massey R, Simon J, Simon H. Does use of a pediatric telephone triage system lead to appropriate pediatric ED utilization? Pediatr Res. 2004;55:120A
    • Hirsh D, Massey R, Simon J, Simon H. Does use of a pediatric telephone triage system lead to appropriate pediatric ED utilization? Pediatr Res. 2004;55:120A


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.