Designing efficient Six Sigma experiments for service process improvement projects

International Journal of Six Sigma and Competitive Advantage

Volumn 3, Issue 1, 2007, Pages 72-90

  Kovach, Jami ^a  

^a UNIVERSITY OF HOUSTON   (United States)

Author keywords

Design for Six Sigma; Experimental design; Quality function deployment; Service process improvement projects; Six Sigma

Indexed keywords

EID: 34249787324     PISSN: 14792494     EISSN: 14792753     Source Type: Journal    
DOI: 10.1504/IJSSCA.2007.013390     Document Type: Article

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