메뉴 건너뛰기




Volumn 17, Issue 2, 2007, Pages 117-135

Worker flexibility and its perceived contribution to performance: The moderating role of task characteristics

Author keywords

[No Author keywords available]

Indexed keywords

HUMAN ENGINEERING; INDUSTRIAL RELATIONS; PERSONNEL RATING;

EID: 33947387166     PISSN: 10908471     EISSN: 15206564     Source Type: Journal    
DOI: 10.1002/hfm.20069     Document Type: Article
Times cited : (32)

References (73)
  • 1
    • 0001142866 scopus 로고    scopus 로고
    • Innovation and creativity in work groups
    • In M.A. West (Ed.), New York: Wiley
    • Agrell, A., & Gustafson, R. (1996). Innovation and creativity in work groups. In M.A. West (Ed.), Handbook of work group psychology. (pp. 317-344). New York: Wiley.
    • (1996) Handbook of Work Group Psychology , pp. 317-344
    • Agrell, A.1    Gustafson, R.2
  • 2
    • 0003622514 scopus 로고
    • Multiple regression: Testing and Interpreting Interactions
    • Newbury Park, CA: Sage
    • Aiken, L.S., & West, S.G. (1991). Multiple regression: Testing and Interpreting Interactions. Newbury Park, CA: Sage.
    • (1991)
    • Aiken, L.S.1    West, S.G.2
  • 3
    • 0009064669 scopus 로고
    • Computer rationalization and the transformation of work: Lessons from the insurance industry
    • In S. Wood (Ed.), London: Unwin Hyman
    • Appelbaum, E., & Albin, P. (1989). Computer rationalization and the transformation of work: lessons from the insurance industry. In S. Wood (Ed.), The transformation of work? (pp. 247-265). London: Unwin Hyman.
    • (1989) The Transformation of Work? , pp. 247-265
    • Appelbaum, E.1    Albin, P.2
  • 4
    • 1842741826 scopus 로고
    • Effects of human resource systems on manufacturing performance and turnover
    • Arthur, J.B. (1994). Effects of human resource systems on manufacturing performance and turnover. Academy of management Journal, 37, 670-687.
    • (1994) Academy of Management Journal , vol.37 , pp. 670-687
    • Arthur, J.B.1
  • 7
    • 0031067527 scopus 로고    scopus 로고
    • Composition, process, and performance in self-managed groups: The role of personality
    • Barry, B., & Stewart, G.L. (1997). Composition, process, and performance in self-managed groups: The role of personality. Journal of Applied Psychology, 82, 62-78.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 62-78
    • Barry, B.1    Stewart, G.L.2
  • 8
    • 33947380031 scopus 로고
    • Over de inzetbaarheid van werknemers
    • Benders, J. (1990). Over de inzetbaarheid van werknemers [Exchangeability of employees]. Tijdschrift voor Politieke Ekonomie, 2, 94-106.
    • (1990) Tijdschrift Voor Politieke Ekonomie , vol.2 , pp. 94-106
    • Benders, J.1
  • 9
    • 0003203504 scopus 로고
    • New production concepts' in final assembly - The Swedish experience
    • In S. Wood (Ed.), London: Unwin Hyman
    • Berggren, C. (1989). New production concepts' in final assembly - The Swedish experience. In S. Wood (Ed.), The transformation of work? (pp. 171-203). London: Unwin Hyman.
    • (1989) The Transformation of Work? , pp. 171-203
    • Berggren, C.1
  • 10
    • 0002075104 scopus 로고
    • HRM and the limits of flexibility
    • In P. Blyton & P. Turnbull (Eds.), London: Sage
    • Blyton, P., & Morris, J. (1992). HRM and the limits of flexibility. In P. Blyton & P. Turnbull (Eds.), Reassessing human resource management. (pp. 116-130). London: Sage.
    • (1992) Reassessing Human Resource Management , pp. 116-130
    • Blyton, P.1    Morris, J.2
  • 11
    • 0040395864 scopus 로고
    • Technology and the structuring of jobs: Employee satisfaction, performance, and influence
    • Brass, D. (1985). Technology and the structuring of jobs: Employee satisfaction, performance, and influence. Organizational Behavior and Human Decision Processes, 35, 216-240.
    • (1985) Organizational Behavior and Human Decision Processes , vol.35 , pp. 216-240
    • Brass, D.1
  • 12
    • 0032389620 scopus 로고    scopus 로고
    • Staffing a multiskilled workforce with varying levels of productivity: An analysis of cross-training policies
    • Brusco, M.J., & Johns, T.R. (1998). Staffing a multiskilled workforce with varying levels of productivity: An analysis of cross-training policies. Decision Sciences, 29, 499-515.
    • (1998) Decision Sciences , vol.29 , pp. 499-515
    • Brusco, M.J.1    Johns, T.R.2
  • 13
    • 85016181182 scopus 로고
    • Relations between work group characteristics and effectiveness: Implications for designing effective work groups
    • Campion, M., Medsker, G.J., & Higgs, A.C. (1993). Relations between work group characteristics and effectiveness: Implications for designing effective work groups. Personnel Psychology, 46, 823-850.
    • (1993) Personnel Psychology , vol.46 , pp. 823-850
    • Campion, M.1    Medsker, G.J.2    Higgs, A.C.3
  • 14
    • 84964115275 scopus 로고
    • Principles of sociotechnical design revisited
    • Cherns, A. (1987). Principles of sociotechnical design revisited. Human Relations, 40, 153-162.
    • (1987) Human Relations , vol.40 , pp. 153-162
    • Cherns, A.1
  • 15
    • 0043253620 scopus 로고
    • Organizational design for advanced manufacturing technology
    • In T.D. Wall, C.W. Clegg, & N.J. Kemp (Eds.), Chichester: Wiley
    • Child, J. (1987). Organizational design for advanced manufacturing technology. In T.D. Wall, C.W. Clegg, & N.J. Kemp (Eds.), The human side of advanced manufacturing technology. (pp. 101-133). Chichester: Wiley.
    • (1987) The Human Side of Advanced Manufacturing Technology , pp. 101-133
    • Child, J.1
  • 16
    • 0002650157 scopus 로고
    • Multi-skilling: A discussion of the proposed benefits of new approaches to labour flexibility within enterprises
    • Cordery, J.L. (1989). Multi-skilling: A discussion of the proposed benefits of new approaches to labour flexibility within enterprises. Personnel Review, 18, 13-22.
    • (1989) Personnel Review , vol.18 , pp. 13-22
    • Cordery, J.L.1
  • 17
    • 0002862706 scopus 로고    scopus 로고
    • Autonomous work groups and quality circles
    • In M. West (Ed.), Chichester: Wiley
    • Cordery, J.L. (1996). Autonomous work groups and quality circles. In M. West (Ed.), Handbook of Work Group Psychology. (pp. 225-246). Chichester: Wiley.
    • (1996) Handbook of Work Group Psychology , pp. 225-246
    • Cordery, J.L.1
  • 18
    • 84973812468 scopus 로고
    • Correlates of employee attitudes toward functional flexibility
    • Cordery, J., Sevastos, P., Mueller, W., & Parker, S. (1993). Correlates of employee attitudes toward functional flexibility. Human Relations, 46(6), 705-723.
    • (1993) Human Relations , vol.46 , Issue.6 , pp. 705-723
    • Cordery, J.1    Sevastos, P.2    Mueller, W.3    Parker, S.4
  • 19
    • 0040545831 scopus 로고
    • A socio-technical systems view of organizations
    • In C.L. Cooper (Ed.), Englewood Cliffs, NJ: Prentice-Hall
    • Cummings, T.G., & Markus, M.L. (1979). A socio-technical systems view of organizations. In C.L. Cooper (Ed.), Behavioral problems in organizations. (pp. 59-77). Englewood Cliffs, NJ: Prentice-Hall.
    • (1979) Behavioral Problems in Organizations , pp. 59-77
    • Cummings, T.G.1    Markus, M.L.2
  • 20
    • 0001629995 scopus 로고
    • Human resource maximization: The management of labour under just-in-time manufacturing systems
    • In P. Blyton & P. Turnbull (Eds.), London: Sage
    • Delbridge, R., & Turnbull, P. (1992). Human resource maximization: The management of labour under just-in-time manufacturing systems. In P. Blyton & P. Turnbull (Eds.), Reassessing human resource management. (pp. 56-73). London: Sage.
    • (1992) Reassessing Human Resource Management , pp. 56-73
    • Delbridge, R.1    Turnbull, P.2
  • 22
    • 0039648105 scopus 로고    scopus 로고
    • Teams: Panaceas or prescriptions for improved performance?
    • Dunphy, D., & Bryant, B. (1996). Teams: Panaceas or prescriptions for improved performance? Human Relations, 49, 677-699.
    • (1996) Human Relations , vol.49 , pp. 677-699
    • Dunphy, D.1    Bryant, B.2
  • 23
    • 0342841353 scopus 로고
    • Report on the Hunsfoss Project
    • London: Tavistock Document Series
    • Emery, F.E. (1964). Report on the Hunsfoss Project. London: Tavistock Document Series.
    • (1964)
    • Emery, F.E.1
  • 24
    • 0032089338 scopus 로고    scopus 로고
    • Accounting for teamwork: A critical study of group-based systems of organizational control
    • Ezzamel, M., & Willmott, H. (1998). Accounting for teamwork: A critical study of group-based systems of organizational control. Administrative Science Quarterly, 43, 358-396.
    • (1998) Administrative Science Quarterly , vol.43 , pp. 358-396
    • Ezzamel, M.1    Willmott, H.2
  • 25
    • 0031095944 scopus 로고    scopus 로고
    • The effects of allocation of functions on the long-term performance of manufacturing cells - A case study
    • Fan, I., & Gassmann, R. (1997). The effects of allocation of functions on the long-term performance of manufacturing cells - A case study. Human Factors and Ergonomics in Manufacturing, 7, 125-152.
    • (1997) Human Factors and Ergonomics in Manufacturing , vol.7 , pp. 125-152
    • Fan, I.1    Gassmann, R.2
  • 26
    • 0016898118 scopus 로고
    • A research report on the human aspects of group technology and cellular manufacture
    • Fazakerley, G.M. (1974). A research report on the human aspects of group technology and cellular manufacture. International Journal on Production Research, 14, 123-134.
    • (1974) International Journal on Production Research , vol.14 , pp. 123-134
    • Fazakerley, G.M.1
  • 27
    • 84965401436 scopus 로고
    • Sociotechnical system principles and guidelines: Past and present
    • Fox, W.M. (1995). Sociotechnical system principles and guidelines: Past and present. Journal of Applied Behavioral Science, 31, 95-105.
    • (1995) Journal of Applied Behavioral Science , vol.31 , pp. 95-105
    • Fox, W.M.1
  • 28
    • 77958477326 scopus 로고
    • Managing worker flexibility and attrition in dual resource constrained job shops
    • Fry, T.D., Kher, H.V., & Malhotra, M.K. (1995). Managing worker flexibility and attrition in dual resource constrained job shops. International Journal of Production Research, 33, 2136-2179.
    • (1995) International Journal of Production Research , vol.33 , pp. 2136-2179
    • Fry, T.D.1    Kher, H.V.2    Malhotra, M.K.3
  • 29
    • 0000644040 scopus 로고
    • The design of work teams
    • In J.W. Lorsch (Ed.), Englewood Cliffs, NJ: Prentice-Hall
    • Hackman, J.R. (1987).The design of work teams. In J.W. Lorsch (Ed.), Handbook of organizational behavior. (pp. 315-342). Englewood Cliffs, NJ: Prentice-Hall.
    • (1987) Handbook of Organizational Behavior , pp. 315-342
    • Hackman, J.R.1
  • 31
    • 0001845760 scopus 로고
    • One more time: How do you motivate employees?
    • Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 46, 1, 53-62.
    • (1968) Harvard Business Review , vol.46 , Issue.1 , pp. 53-62
    • Herzberg, F.1
  • 32
    • 0003421982 scopus 로고    scopus 로고
    • Multilevel analysis: Techniques and applications
    • Mahwah, NJ: Erlbaum
    • Hox, J.J. (2002). Multilevel analysis: Techniques and applications. Mahwah, NJ: Erlbaum.
    • (2002)
    • Hox, J.J.1
  • 33
    • 0002336489 scopus 로고    scopus 로고
    • The consequences of diversity in multidisciplinary work teams
    • In M.A. West (Ed.), New York: Wiley
    • Jackson, S.E. (1996). The consequences of diversity in multidisciplinary work teams. In M.A. West (Ed.), Handbook of work group psychology. (pp. 53-75). New York: Wiley.
    • (1996) Handbook of Work Group Psychology , pp. 53-75
    • Jackson, S.E.1
  • 35
    • 0029290411 scopus 로고
    • Principles on the benefits of manufacturing process flexibility
    • Jordan, W.C., & Graves, S.C. (1995). Principles on the benefits of manufacturing process flexibility. Management Science, 41, 577-594.
    • (1995) Management Science , vol.41 , pp. 577-594
    • Jordan, W.C.1    Graves, S.C.2
  • 37
    • 0003530445 scopus 로고
    • Employee involvement and TQM: Practice and results in Fortune 500 companies
    • San Francisco: Jossey-Bass
    • Lawler, E.E., Mohrman, S.A., & Ledford, G. (1992). Employee involvement and TQM: Practice and results in Fortune 500 companies. San Francisco: Jossey-Bass.
    • (1992)
    • Lawler, E.E.1    Mohrman, S.A.2    Ledford, G.3
  • 38
    • 0039054140 scopus 로고    scopus 로고
    • Task interdependence as a moderator of the relation between group control and performance
    • Liden, R.C., Wayne, S.J., & Bradway, L.K. (1997). Task interdependence as a moderator of the relation between group control and performance. Human Relations, 50, 169-181.
    • (1997) Human Relations , vol.50 , pp. 169-181
    • Liden, R.C.1    Wayne, S.J.2    Bradway, L.K.3
  • 39
    • 0031534662 scopus 로고    scopus 로고
    • Attaining flexible stability by integrating total quality management and socio-technical systems theory
    • Manz, C.C., & Stewart, G.L. (1997). Attaining flexible stability by integrating total quality management and socio-technical systems theory. Organization Science, 8, 59-70.
    • (1997) Organization Science , vol.8 , pp. 59-70
    • Manz, C.C.1    Stewart, G.L.2
  • 40
    • 0011441733 scopus 로고    scopus 로고
    • Product strategies, work force skills, and "high-involvement" work practices
    • In P. Cappelli (Ed.), New York: Oxford University Press
    • Mason, G. (1999). Product strategies, work force skills, and "high-involvement" work practices. In P. Cappelli (Ed.), Employment practices and business strategy. (pp. 193-216). New York: Oxford University Press.
    • (1999) Employment Practices and Business Strategy , pp. 193-216
    • Mason, G.1
  • 41
    • 0003783556 scopus 로고
    • Groups: Interaction and performance
    • Englewood Cliffs, NJ: Prentice-Hall
    • McGrath, J.E. (1984). Groups: Interaction and performance. Englewood Cliffs, NJ: Prentice-Hall.
    • (1984)
    • McGrath, J.E.1
  • 46
    • 21344476434 scopus 로고
    • Teams between hierarchy and commitment: Change strategies and the 'internal environment'
    • Mueller, F. (1994). Teams between hierarchy and commitment: Change strategies and the 'internal environment.' Journal of Management Studies, 31, 383-404.
    • (1994) Journal of Management Studies , vol.31 , pp. 383-404
    • Mueller, F.1
  • 47
    • 0002709125 scopus 로고
    • Designing flexible teamwork: Comparing German and Japanese approaches
    • Mueller, F. (1992). Designing flexible teamwork: Comparing German and Japanese approaches. Employee Relations, 14, 5-16.
    • (1992) Employee Relations , vol.14 , pp. 5-16
    • Mueller, F.1
  • 49
    • 0039756649 scopus 로고    scopus 로고
    • Work design issues in lean production from a sociotechnical systems perspective: Neo-taylorism or the next step in sociotechnical design
    • Niepce, W., & Molleman, E. (1998). Work design issues in lean production from a sociotechnical systems perspective: Neo-taylorism or the next step in sociotechnical design. Human Relations, 51, 259-287.
    • (1998) Human Relations , vol.51 , pp. 259-287
    • Niepce, W.1    Molleman, E.2
  • 50
    • 0003168295 scopus 로고    scopus 로고
    • Diversity, social identity, and performance: Emergent social dynamics in cross-functional teams
    • In S. Jackson & M. Ruderman (Eds.), Washington, DC: American Psychological Association
    • Northcraft, G.B., Polzer, J.T., Neale, M.A., & Kramer, R.M. (1996). Diversity, social identity, and performance: Emergent social dynamics in cross-functional teams. In S. Jackson & M. Ruderman (Eds.), Diversity in work teams. (pp. 69-96). Washington, DC: American Psychological Association.
    • (1996) Diversity in Work Teams , pp. 69-96
    • Northcraft, G.B.1    Polzer, J.T.2    Neale, M.A.3    Kramer, R.M.4
  • 51
    • 0002084813 scopus 로고
    • The centrality of skill-utilization for job design
    • In K.D. Duncan, M.M. Gruneberg, & D. Wallis (Eds.), New York: Wiley
    • O'Brien, G.E. (1980). The centrality of skill-utilization for job design. In K.D. Duncan, M.M. Gruneberg, & D. Wallis (Eds.), Changes in working life. (pp. 167-187). New York: Wiley.
    • (1980) Changes in Working Life , pp. 167-187
    • O'Brien, G.E.1
  • 52
    • 84990095757 scopus 로고
    • Skill-utilization, skill-variety and the job characteristics model
    • O'Brien, G.E. (1983). Skill-utilization, skill-variety and the job characteristics model. Australian Journal of Psychology, 35, 461-468.
    • (1983) Australian Journal of Psychology , vol.35 , pp. 461-468
    • O'Brien, G.E.1
  • 53
    • 0031285033 scopus 로고    scopus 로고
    • "That's not my job": Developing flexible employee behavior work orientations
    • Parker, S.K., Wall, T.D., & Jackson, P.R. (1997). "That's not my job": Developing flexible employee behavior work orientations. Academy of Management Journal, 40, 899-929.
    • (1997) Academy of Management Journal , vol.40 , pp. 899-929
    • Parker, S.K.1    Wall, T.D.2    Jackson, P.R.3
  • 55
    • 0003839975 scopus 로고
    • The second Industrial Divide
    • New York: Basic Books
    • Piore, M.J., & Sabel, C.F. (1984). The second Industrial Divide. New York: Basic Books.
    • (1984)
    • Piore, M.J.1    Sabel, C.F.2
  • 56
    • 0003655632 scopus 로고
    • Competitive advantage: Creating and sustaining superior performance
    • New York: Free Press
    • Porter, M.E. (1985). Competitive advantage: Creating and sustaining superior performance. New York: Free Press.
    • (1985)
    • Porter, M.E.1
  • 57
    • 0003945238 scopus 로고    scopus 로고
    • Teamworking
    • London: Macmillan Press
    • Procter, S., & Mueller, F. (2000). Teamworking. London: Macmillan Press.
    • (2000)
    • Procter, S.1    Mueller, F.2
  • 58
    • 0001970961 scopus 로고
    • Moebius-strip organizations and open labor markets: Some consequences of the reintegration of conception and execution in a volatile economy
    • In P. Bourdieu & J.S. Coleman (Eds.), Colorado: Westview Press
    • Sabel, C. (1991). Moebius-strip organizations and open labor markets: Some consequences of the reintegration of conception and execution in a volatile economy. In P. Bourdieu & J.S. Coleman (Eds.), Social theory for a changing society. (pp. 23-63). Colorado: Westview Press.
    • (1991) Social Theory for a Changing Society , pp. 23-63
    • Sabel, C.1
  • 60
    • 0000647062 scopus 로고
    • Linking competitive strategies with human resource management practices
    • Schuler, R.S., & Jackson, S.E. (1987). Linking competitive strategies with human resource management practices. Academy of Management Executive, 1, 209-213.
    • (1987) Academy of Management Executive , vol.1 , pp. 209-213
    • Schuler, R.S.1    Jackson, S.E.2
  • 61
    • 0003560587 scopus 로고    scopus 로고
    • Multilevel analysis: An introduction to basic and advanced modelling
    • London: Sage
    • Snijders, T.A.B., & Bosker, R.J. (1999). Multilevel analysis: An introduction to basic and advanced modelling. London: Sage.
    • (1999)
    • Snijders, T.A.B.1    Bosker, R.J.2
  • 62
    • 0003497638 scopus 로고
    • Group process and productivity
    • New York: Academic Press
    • Steiner, I.D. (1972). Group process and productivity. New York: Academic Press.
    • (1972)
    • Steiner, I.D.1
  • 63
    • 0001901535 scopus 로고
    • Human resource management: Still marching on, or marching out?
    • In J. Storey (Ed.), London: Routledge
    • Storey, J. (1995). Human resource management: Still marching on, or marching out? In J. Storey (Ed.), Human resource management: A critical text. (pp. 3-32). London: Routledge.
    • (1995) Human Resource Management: A Critical Text , pp. 3-32
    • Storey, J.1
  • 66
    • 0001016266 scopus 로고    scopus 로고
    • Dimensions, criteria and evaluation of work group autonomy
    • In M. West (Ed.), Chichester: Wiley
    • Ulich, E., & Weber, W.G. (1996). Dimensions, criteria and evaluation of work group autonomy. In M. West (Ed.), Handbook of work group psychology. (pp. 247-282). Chichester: Wiley.
    • (1996) Handbook of Work Group Psychology , pp. 247-282
    • Ulich, E.1    Weber, W.G.2
  • 69
    • 0030111207 scopus 로고    scopus 로고
    • The impact of cross-training on team functioning: An empirical investigation
    • Volpe, C.E., Cannon-Bowers, J.A., Sales, E., & Spector, P.E. (1996). The impact of cross-training on team functioning: An empirical investigation. Human Factors, 38, 87-100.
    • (1996) Human Factors , vol.38 , pp. 87-100
    • Volpe, C.E.1    Cannon-Bowers, J.A.2    Sales, E.3    Spector, P.E.4
  • 70
    • 73149091635 scopus 로고
    • Interdependence and group effectiveness
    • Wageman, R. (1995). Interdependence and group effectiveness. Administrative Science Quarterly, 40, 145-180.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 145-180
    • Wageman, R.1
  • 71
    • 58149207957 scopus 로고
    • Operator work design and robotics system performance: A serendipitous field study
    • Wall, T.D., Jackson, P.R., & Davids, K. (1992). Operator work design and robotics system performance: A serendipitous field study. Journal of Applied Psychology, 77, 353-362.
    • (1992) Journal of Applied Psychology , vol.77 , pp. 353-362
    • Wall, T.D.1    Jackson, P.R.2    Davids, K.3
  • 72
    • 0000172638 scopus 로고
    • Toward a strategy of eliciting employee commitment based on policies of mutuality
    • In R.E. Walton & P.R. Lawrence (Eds.), Boston: Harvard Business School Press
    • Walton, R.E. (1995). Toward a strategy of eliciting employee commitment based on policies of mutuality. In R.E. Walton & P.R. Lawrence (Eds.), Human resource management, trends and challenges. (pp. 35-65). Boston: Harvard Business School Press.
    • (1995) Human Resource Management, Trends and Challenges , pp. 35-65
    • Walton, R.E.1
  • 73
    • 0035532011 scopus 로고    scopus 로고
    • Crafting a job: Revisioning employees as active crafters of their work
    • Wrzesniewski, A., & Dutton, J.E. (2001). Crafting a job: Revisioning employees as active crafters. of their work. Academy of Management Review, 26, 179-201.
    • (2001) Academy of Management Review , vol.26 , pp. 179-201
    • Wrzesniewski, A.1    Dutton, J.E.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.