The impact of cross-training on team functioning: An empirical investigation

Human Factors

Volumn 38, Issue 1, 1996, Pages 87-100

  Volpe, Catherine E ^a,b,c,e   Cannon Bowers, Janis A ^a,b,d,f   Salas, Eduardo ^a,f,g   Spector, Paul E ^b  

^a Naval Air Warfare Center   (United States)

^b UNIVERSITY OF SOUTH FLORIDA   (United States)

^c Electronic Selection Systems   (United States)

^d NAVAL AIR WARFARE CENTER   (United States)

^e Electron Sel Systems Corporation   (United States)

^f Nav Air Warfare Ctr Train S   (United States)

^g OLD DOMINION UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

CROSS TRAINING; INTERPOSITIONAL KNOWLEDGE; TASK PERFORMANCE; TEAM FUNCTIONING; WORKLOAD;

ERGONOMICS; INDUSTRIAL MANAGEMENT; INDUSTRIAL RELATIONS; JOB ANALYSIS;

PERSONNEL TRAINING;

ADULT; ARTICLE; GROUP PSYCHOLOGY; HUMAN; HUMAN EXPERIMENT; INTERPERSONAL COMMUNICATION; MALE; TASK PERFORMANCE; TRAINING; WORKLOAD;

ADULT; ANALYSIS OF VARIANCE; COMMUNICATION; COMPUTER-ASSISTED INSTRUCTION; HUMANS; INSERVICE TRAINING; INSTITUTIONAL MANAGEMENT TEAMS; MALE; PROBLEM SOLVING; SOUTHEASTERN UNITED STATES; WORKLOAD;

EID: 0030111207     PISSN: 00187208     EISSN: None     Source Type: Journal    
DOI: 10.1518/001872096778940741     Document Type: Article

References (31)

1. Baker, C. V., Salas, E., Cannon-Bowers, J. A., & Spector, P (1992, April). The effects of inter-positional uncertainty and workload on teamwork and task performance. Paper presented at the annual meeting of the Society for Industrial and Organizational Psychology, Montreal, Canada.
2. Bowers, C., Salas, E., Price, C., & Brannick, M. (1992). Games teams play: A methodology for investigating team coordination and performance. Behavior Research Methods, Instruments and Computers, 24, 503-506.
3. Brannick, M. T., Roach, P. M., & Salas, E (1993). Understanding team performance: A multimethod study. Human Performance, 6, 287-308.
4. Briggs, G. E., & Johnston, W. A. (1967). Team training (NTDC Tech. Report 1327-4). Orlando, FL: Naval Training Device Center.
5. Briggs, G. E., & Naylor, J. C. (1965). Team versus individual training, training task fidelity and task orientation effects on transfer performed by three-man teams. Journal of Applied Psychology, 49, 387-392.
6. Cannon-Bowers, J. A., & Salas, E. (1990, April). Cognitive psychology and team training: Shared mental models in complex systems. Paper presented at the annual meeting of the Society for Industrial and Organizational Psychology, Miami, FL.
7. Cannon-Bowers, J. A., Salas, E., & Converse, S. A. (1993). Shared mental models in expert team decision-making. In N. J. Castellan, Jr. (Ed.), Current issues in individual and group decision making (pp. 355-377). Hillsdale, NJ: Erlbaum.
8. Cannon-Bowers, J. A., Tannenbaum, S. I., Salas, E., & Converse, S. A. (1991). Toward an integration of training theory and technique. Human Factors, 33, 281-292.
9. Cannon-Bowers, J. A., Tannenbaum, S. I., Salas, E., & Volpe, C E. (1995). Defining team competencies and establishing training requirements. In R. Guzzo & E. Salas (Eds.), Team effectiveness and decision making in organizations (pp. 333-380). San Francisco, CA: Jossey-Bass.
10. Cream, B. W., & Lambertson, D. C. (1975). A functional integrated systems trainer: Technical design and operation (AF-HRL-TR-75-6[II]). Brooks Air Force Base, TX: U.S. Air Force Human Resources Laboratory.
11. Hackman, J. R. (1986). The psychology of self-management in organizations. In M. S. Pallak & R. Perloff (Eds.), Psychology and work (pp. 89-136). Washington, DC: American Psychological Association.
12. Hemphill, J. K., & Rush, C. H. (1952). Studies in aircrew composition: Measurement of cross-training in B-29 aircrews (AD B958347). Columbus Ohio State University, Columbus Personnel Research Board
13. Hinrichs, J. R. (1976) Personal training. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp 829-860). Chicago: Rand McNally.
14. Johnston, W. A. (1966). Transfer of team skills as a function of type of training. Journal of Applied Psychology, 50, 102-108
15. Kahn, R. L., Wolfe, D M., Quinn, R. P., Snoek, J. D., & Rosenthal, R A. (1964). Organizational stress: Studies in role conflict and ambiguity. New York: Wiley.
16. Kidd, J. S. (1961). A comparison of one-, two-, and three-man work units under various conditions of workload. Journal of Applied Psychology, 45, 195-200.
17. Kleinman, D. L., & Serfaty, D. (1987). Team performance assessment in distributed decision making. In R. Gilson, J. P. Kincaid, & B Goldiez (Eds.), Proceedings of the Symposium on interactive Networked Simulation for Training, (pp. 22-27). Orlando: University of Central Florida.
18. Kohn, C., Kleinman, D L., & Serfaty, D. (1987) Distributed resource allocation in a team. In Proceedings Joint Director of Laboratories Symposium on Command and Control Research (pp. 221-233) Washington, DC: National Defense University.
19. Krumm, R. L., & Farina, A. J. (1962). Effectiveness of integrated flight simulator training in promoting B-52 crew coordination (MRL Tech. Documentary Report 62-1). Wright-Patterson Air Force Base, OH: Aerospace Medical Research Laboratories.
20. Lassiter, D L., Vaughn, J. S., Smaltz, V. E , Morgan, B. B., & Salas, E. (1990). A comparison of two types of training interventions on team communication performance. In Proceedings of the Human Factors Society 34th Annual Meeting (pp. 1372-1376). Santa Monica, CA: Human Factors and Ergonomics Society.
21. Louie, G. (1987). Falcon 2.0 [Computer program]. Alameda, CA: Spectrum Holobyte.
22. McNelis, K., Salas, E., & Coovert, M. D. (1989). El Papel del modelaje de la conducta en el entrenamiento organizacional [The role of behavioral modeling in organizational training]. Revista Interamericana de Psicologia Ocupacional, 8, 7-19.
23. Orasanu, J. (1990, October). Shared mental models and crew performance (Tech. Report 46). Princeton, NJ: Princeton University, Cognitive Science Laboratories.
24. Prince, C., & Salas, E. (1991). The utility of low fidelity simulation for training aircrew coordination skills. In Second International Training Equipment Conference and Exhibition Proceedings (pp. 87-91). Wiltshire, England: International Training Equipment Conference, Ltd.
25. Salas, E., Dickinson, T. L., Converse, S. A., & Tannenbaum, S. I. (1992). Toward an understanding of team performance and training. In R. W. Swezey & E. Salas (Eds.), Teams: Their training and performance (pp. 3-29). Norwood, NJ: Ablex.
26. Stout, R., Cannon-Bowers, J A., Salas, E., & Morgan, B. B (1990). Does crew coordination behavior impact performance? In Proceedings of the Human Factors Society 34th Annual Meeting (pp. 1382-1386). Santa Monica, CA: Human Factors and Ergonomics Society.
27. Stout, R., Salas, E., & Carson, R. (1994). Individual task proficiency and team process behavior: What's important for team functioning. Military Psychology, 6, 77-192.
28. Sundstrom E., De Meuse, K. P., & Futrell, D. (1990). Work teams: Applications and effectiveness. American Psychologist, 45, 120-133.
29. Swezey, R. W., & Salas, E. (1992). Guidelines for use in team-training development. In R W. Swezey & E. Salas (Eds.), Teams: Their training and performance (pp. 219-245). Norwood, NJ: Ablex.
30. Urban, J. M., Bowers, C. A., Morgan, B. B., Jr., Braun, C. C., & Kline, P. B. (1992). The effects of hierarchical structure and workload on the performance of team and individual tasks. In Proceedings of the Human Factors Society 36th Annual Meeting (pp. 829-833). Santa Monica, CA: Human Factors and Ergonomics Society.
31. Williges, R. C., Johnston, W. A., & Briggs, G. E. (1966). Role of verbal communication in teamwork. Journal of Applied Psychology, 50, 473-478.