Computerized telephone nurse triage: An evaluation of service quality and cost

Journal of Ambulatory Care Management

Volumn 26, Issue 2, 2003, Pages 124-137

  Cariello, Francesca P ^a  

^a Naval Medical Clinic   (United States)

Author keywords

Algorithms; Cost of health care; Nurse triage; Patient satisfaction; Quality of health care; Service quality; Telehealth

Indexed keywords

AGE; ARTICLE; AUTOMATION; COST BENEFIT ANALYSIS; COST CONTROL; EDUCATION; EMERGENCY HEALTH SERVICE; GENDER; HEALTH CARE COST; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HEALTH INSURANCE; PARENT; PATIENT SATISFACTION; PEDIATRICS; REIMBURSEMENT; SIBLING; TELEPHONE;

EID: 0037241281     PISSN: 01489917     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004479-200304000-00005     Document Type: Article

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