Quality management in a healthcare organisation: A case of South Indian hospital

TQM Magazine

Volumn 19, Issue 2, 2007, Pages 129-139

  Manjunath, Usha ^a   Metri, Bhimaraya A ^b   Ramachandran, Shalini ^c  

^a BIRLA INSTITUTE OF TECHNOLOGY AND SCIENCE   (India)

^b MANAGEMENT DEVELOPMENT INSTITUTE   (India)

^c SYMBIOSIS INTERNATIONAL UNIVERSITY   (India)

Author keywords

Baldrige Award; Hospitals; India; Quality management

Indexed keywords

HEALTH CARE; KNOWLEDGE ENGINEERING; QUALITY CONTROL; SOCIAL ASPECTS; TOTAL QUALITY MANAGEMENT;

BALDRIGE AWARD; INDIA; KNOWLEDGE MANAGEMENT; QUALITY MANAGEMENT; QUALITY PERFORMANCE;

HOSPITALS;

EID: 33847248916     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780710729971     Document Type: Article

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