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Volumn 13, Issue 1, 2007, Pages 38-56

Institutional factors affecting offshore business process and information technology outsourcing

Author keywords

Codes of conduct; Institutions; Offshore outsourcing; Privacy laws; Rule of law

Indexed keywords


EID: 33847247477     PISSN: 10754253     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.intman.2006.05.003     Document Type: Article
Times cited : (106)

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