Cross-cultural differences in crowd assessment

Journal of Business Research

Volumn 60, Issue 3, 2007, Pages 269-276

  Pons, Frank ^a   Laroche, Michel ^b  

^a UNIVERSITÉ LAVAL   (Canada)

^b Gina Cody School of Engineering and Computer Science   (Canada)

Author keywords

Crowding; Culture; Density; Dissatisfaction; Expectations; Services marketing

Indexed keywords

EID: 33846708487     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2006.10.017     Document Type: Article

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