Certainty as a moderator of feedback reactions? A test of the strength of the self-verification motive

Journal of Occupational and Organizational Psychology

Volumn 79, Issue 4, 2006, Pages 533-551

  Anseel, Frederik ^a   Lievens, Filip ^a  

^a GHENT UNIVERSITY   (Belgium)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33845381111     PISSN: 09631798     EISSN: None     Source Type: Journal    
DOI: 10.1348/096317905X71462     Document Type: Article

References (75)

1. Aguinis, H., Beaty, J. C., Boik, R. J., & Pierce, C. A. (2005). Effects size and power in assessing moderating effects of categorical variables using multiple regression: A 30-year review. Journal of Applied Psychology, 90, 94-107.
2. Alliger, G. M., Tannenbaum, S. I., Bennet, W., Traver, H., & Shetland, A. (1997). A meta-analysis of the relations among training criteria. Personnel Psychology, 50, 341-358.
3. Ashford, S. J., & Tsui, A. S. (1991). Self-regulation for managerial effectiveness: The role of active feedback seeking. Academy of Management Journal, 34, 251-280.
4. Bannister, B. D. (1986). Performance outcome feedback and attributional feedback: Interactive effects on recipient responses. Journal of Applied Psychology, 71, 203-210.
5. Bauer, T. N., Maertz, C. P., Dolen, M. R., & Campion, M. A. (1998). Longitudinal assessment of applicant reactions to employment testing and test outcome feedback. Journal of Applied Psychology, 83, 892-903.
6. Baumgardner, A. H. (1990). To know oneself is to like oneself: Self-certainty and self-affect. Journal of Personality and Social Psychology, 58, 1062-1072.
7. Bernichon, T., Cook, K., & Brown, J. D. (2003). Seeking self-evaluative feedback: The interactive role of global self-esteem and specific self-views. Journal of Personality and Social Psychology, 84, 194-204.
8. Bosson, J. K., & Swann, W. B. (1999). Self-liking, self-competence and the quest for self-verification. Personality and Social Psychology Bulletin, 30, 412-422.
9. Brett, J. F., & Atwater, L. E. (2001). 360° feedback: Accuracy, reactions, and perceptions of usefulness. Journal of Applied Psychology, 86, 930-942.
10. Bui, K. V. T., & Pelham, B. W. (1999). Cognitive and affective reactions to social comparison. Journal of Social Behavior and Personality, 14, 569-583.
11. Campbell, J. D. (1990). Self-esteem and clarity of the self-concept. Journal of Personality and Social Psychology, 59, 538-549.
12. Cawley, B. D., Keeping, L. M., & Levy, P. E. (1998). Participation in the performance appraisal process and employee reactions: A meta-analytic review of field investigations. Journal of Applied Psychology, 83, 615-633.
13. Chen, S., Chen, K. Y., & Shaw, L. (2004). Self-verification motives at the collective level of self-definition. Journal of Personality and Social Psychology, 86, 77-94.
14. Cialdini, R. B., Trost, M. R., & Newsom, J. T. (1995). Preference for consistency: The development of a valid measure and the discovery of surprising behavioral implications. Journal of Personality and Social Psychology, 69, 318-328.
15. Dauenheimer, D., Stahlberg, D., & Petersen, L.-E. (1999). Self-discrepancy and elaboration of self-conceptions as factors influencing reactions to feedback. European Journal of Social Psychology, 29, 725-739.
16. Dutton, K. A., & Brown, J. D. (2003). Global self-esteem and specific self-views as determinants of people's reaction to success and failure. Journal of Personality and Social Psychology, 73, 139-148.
17. Edwards, J. R. (1994). The study of congruence in organizational behavior research: Critique and a proposed alternative. Organizational Behavior and Human Decision Processes, 58, 51-100.
18. Edwards, J. R. (2001). Ten difference score myths. Organizational Research Methods, 4, 265-287.
19. Edwards, J. R. (2002). Alternatives to difference scores: Polynomial regression analysis and response surface methodology. In F. Drasgow & N. Schmitt (Eds.), Measuring and analyzing behavior in organizations: Advances in measurement and data analysis (pp. 350-400). San Francisco, CA: Jossey-Bass/Pfeiffer.
20. Edwards, J. R., & Rothbard, N. P. (1999). Work and family stress and well-being: An examination of person-environment fit in the work and family domains. Organizational Behavior and Human Decision Processes, 77, 85-129.
21. Facteau, C. L., Facteau, J. D., Schoel, L. C., Russel, J. E. A., & Poteet, M. L. (1998). Reactions of leaders to 360-degree feedback from subordinates and peers. Leadership Quarterly, 9, 427-448.
22. Halperin, K., Snyder, C. R., Shenkel, R. J., & Houston, B. K. (1976). Effects of source status and message favorability on acceptance of personality feedback. Journal of Applied Psychology, 61, 85-88.
23. Hixon, J. G., & Swann, W. B. (1993). When does introspection bear fruit? Self-reflection, self-insight, and interpersonal choices. Journal of Personality and Social Psychology, 64, 35-43.
24. Ilgen, D. R., Fisher, C. D., & Taylor, M. S. (1979). Consequences of individual feedback on behavior in organizations. Journal of Applied Psychology, 64, 349-371.
25. Illies, R., De Pater, I. E., and Judge, T. A. (2006). Affective reactions to performance feedback: The role of self-esteem. Manuscript submitted for publication.
26. Jones, R. G., & Whitmore, M. D. (1995). Evaluating developmental assessment centres as interventions. Personnel Psychology, 48, 377-388.
27. Jones, S. C. (1973). Self- and interpersonal evaluations: Esteem theories versus consistency theories. Psychological Bulletin, 79, 185-199.
28. Jussim, L., Yen, H., & Aiello, J. R. (1995). Self-consistency, self-enhancement, and accuracy in reactions to feedback. Journal of Experimental Social Psychology, 31, 322-356.
29. Keeping, L. M., & Levy, P. E. (2000). Performance appraisal reactions: Measurement, modeling, and method bias. Journal of Applied Psychology, 85, 708-723.
30. Kernan, M. C., & Lord, R. G. (1990). Effects of valence, expectancies, and goal-performance discrepancies in single and multiple goal environments. Journal of Applied Psychology, 75, 194-203.
31. Kinicki, A. J., Prussia, G. E., Wu, B., & McKee-Ryan, F. M. (2004). A covariance structure analysis of employees' responses to performance feedback. Journal of Applied Psychology, 89, 1057-1069.
32. Kluger, A. N., & DeNisi, A. (1996). The effects of feedback interventions on performance: A historical review, a meta-analysis, and a preliminary feedback intervention theory. Psychological Bulletin, 119, 254-284.
33. Korsgaard, M. A. (1996). The impact of self-appraisals on reactions to feedback from others: The role of self-enhancement and self-consistency concerns. Journal of Organizational Behavior, 17, 301-311.
34. Krosnick, J. A., Boninger, D. S., Yuang, Y. C., Berent, M. K., & Carnot, C. G. (1993). Attitude strength: One construct or many related constructs? Journal of Personality and Social Psychology, 65, 1132-1151.
35. Markus, H. (1977). Self-schemata and processing information about the self. Journal of Personality and Social Psychology, 35, 63-78.
36. McClelland, G. H., & Judd, C. M. (1993). Statistical difficulties of detecting interactions and moderator effects. Psychological Bulletin, 114, 376-390.
37. Molden, D. C., & Higgins, E. T. (2004). Categorization under uncertainty: Resolving vagueness and ambiguity with eager versus vigilant strategies. Social Cognition, 22, 248-277.
38. Moreland, R. L., & Sweeney, P. D. (1984). Self-expectancies and reactions to evaluations of personal performance. Journal of Personality, 52, 156-176.
39. Nease, A. A., Mudgett, B. O., & Quinones, M. A. (1999). Relationships among feedback sign, self-efficacy, and acceptance of performance feedback. Journal of Applied Psychology, 84, 806-814.
40. Paulhus, D., Graf, P., & Van Selst, M. (1989). Attentional load increases the positivity of self-presentation. Social Cognition, 7, 389-400.
41. Pelham, B. W. (1991). On confidence and consequence: The certainty and importance of self-knowledge. Journal of Personality and Social Psychology, 60, 518-530.
42. Pelham, B. W., & Swann, W. B. (1989). From self-conceptions to self-worth: The sources and structure of self-esteem. Journal of Personality and Social Psychology, 57, 672-680.
43. Pelham, B. W., & Swann, W. B. (1994). The juncture of intrapersonal and interpersonal knowledge: Self-certainty and interpersonal congruence. Personality and Social Psychology Bulletin, 20, 349-357.
44. Polzer, J. T., Milton, L., & Swann, W. B. (2002). Capitalizing on diversity: Interpersonal congruence in small work groups. Administrative Science Quarterly, 47, 296-324.
45. Ryan, A. M., Brutus, S., Greguras, G., & Hakel, M. D. (2000). Receptivity to assessment-based feedback for management development. Journal of Management Development, 19, 252-276.
46. Seaman, M. A., Levin, J. R., & Serlin, R. C. (1991). New developments in pairwise multiple comparisons: Some powerful and practical procedures. Psychological Bulletin, 110, 577-586.
47. Sedikides, C. (1993). Assessment, enhancement and verification determinants of the self-evaluation process. Journal of Personality and Social Psychology, 65, 317-338.
48. Sedikides, C., & Green, J. D. (2004). What I don't recall can't hurt me: Information negativity versus information inconsistency as determinants of memorial self-defense. Social Cognition, 22, 29-44.
49. Sedikides, C., & Gregg, A. P. (2003). Portraits of the self. In M. A. Hogg & J. Cooper (Eds.), Sage handbook of social psychology (pp. 110-138). London: Sage.
50. Sedikides, C., & Strube, M. J. (1995). The multiply motivated self. Personality and Social Psychology Bulletin, 21, 1330-1335.
51. Sedikides, C., & Strube, M. J. (1997). Self-evaluation: To thine own self be good, to thine own self be sure, to thine own self be true, and to thine own self be better. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology (Vol. 29, pp. 209-269). New York: Academic Press.
52. Seifert, C. F., Yukl, G., & McDonald, R. A. (2003). Effects of multisource feedback and a feedback facilitator on the influence behavior of managers toward subordinates. Journal of Applied Psychology, 3, 561-569.
53. Seta, J. J., Donaldson, S., & Seta, C. E. (1999). Self-relevance as a moderator of self-enhancement and self-verification. Journal of Research in Personality, 33, 442-462.
54. Shrauger, J. S. (1975). Responses to evaluation as a function of initial self-perceptions. Psychological Bulletin, 82, 581-596.
55. Smither, J. W., Wohlers, A. J., & London, M. (1995). A field study of reactions to normative versus individualized upward feedback. Group and Organization Management, 20, 61-89.
56. Sorrentino, R. M., Bobocel, D. R., Gitta, M. Z., & Olson, J. M. (1988). Uncertainty orientation and persuasion: Individual differences in the effects of personal relevance on social judgments. Journal of Personality and Social Psychology, 55, 357-371.
57. Stahlberg, D., Petersen, L.-E., & Dauenheimer, D. (1999). Preferences for and evaluation of self-relevant information depending on the elaboration of the self-schemata involved. European Journal of Social Psychology, 29, 489-502.
58. Stone, D., & Stone, E. F. (1985). The effects of feedback consistency and feedback favorability on self-perceived task competence and perceived feedback accuracy. Organizational Behavior and Human Decision Processes, 36, 167-185.
59. Story, A. L. (2004). Self-esteem and self-certainty: A mediational analysis. European Journal of Personality, 18, 115-125.
60. Swann, W. B., & Ely, R. J. (1984). A battle of wills: Self-verification versus behavioral confirmation. Journal of Personality and Social Psychology, 46, 1287-1302.
61. Swann, W. B., Hixon, G., Stein-Seroussi, A., & Gilbert, D. T. (1990). The fleeting gleam of praise: Behavioral reactions to self-relevant feedback. Journal of Personality and Social Psychology, 59, 17-26.
62. Swann, W. B., & Pelham, B. W. (2002). Who wants out when the going gets good? Psychological investment and preference for self-verifying college roommates. Self and Identity, 1, 219-233.
63. Swann, W. B., Pelham, B. W., & Chidester, T. (1988). Change through paradox: Using self-verification to alter beliefs. Journal of Personality and Social Psychology, 54, 268-273.
64. Swann, W. B., Pelham, B. W., & Krull, D. S. (1989). Agreeable fancy or disagreeable truth? Reconciling self-enhancement and self-verification. Journal of Personality and Social Psychology, 57, 782-791.
65. Swann, W. B., Rentfrow, P. J., & Guinn, J. (2002). Self-verification: The search for coherence. In M. Leary & J. Tagney (Eds.), Handbook of self and identity (pp. 367-383). New York: Guilford Press.
66. Swann, W. B., & Schroeder, D. G. (1995). The search for beauty and truth: A framework for understanding reactions to evaluations. Personality and Social Psychology Bulletin, 21, 1307-1318.
67. Sweeney, P. D., & Wells, L. E. (1990). Reactions to feedback about performance: A test of three competing models. Journal of Applied Social Psychology, 20, 818-834.
68. Tett, R. P., Guterman, H. A., Bleier, A., & Murphy, P. J. (2000). Development and content validation of a hyperdimensional taxonomy of managerial competence. Human Performance, 12, 232-251.
69. Tett, R. P., Menard, D., Guterman, H., & Beauregard, R. S. (2001). Paper presented at the 16th Conference of the Society for Industrial and Organizational Psychology. Challenges in computerizing work sample measures: Testing the equivalence of an in-basket exercise. San Diego.
70. Tett, R. P., Steele J. R., & Beauregard, R. S. (2003). Broad and narrow measures on both sides of the personality-job performance relationship. Journal of Organizational Behavior, 24, 335-356.
71. Tonidandel, S., Quinones, M. A., & Adams, A. A. (2002). Computer-adaptive testing: The impact of test characteristics on perceived performance and test takers' reactions. Journal of Applied Psychology, 87, 320-332.
72. Ungar, S. (1980). The effects of the certainty of self-perceptions on self-presentation behaviors: A test of the strength of self-enhancement motives. Social Psychology Quarterly, 43, 165-172.
73. Vance, R. J., & Colella, A. (1990). Effects of two types of feedback on goal acceptance and personal goals. Journal of Applied Psychology, 75, 68-76.
74. Visser, P., Krosnick, J. A., & Simmons, J. P. (2003). Distinguishing the cognitive and behavioral consequences of attitude importance and certainty: A new approach to testing the common-factor hypothesis. Journal of Experimental Social Psychology, 39, 118-141.
75. Zedeck, S. (1971). Problems with the use of moderator variables. Psychological Bulletin, 76, 295-310.