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Volumn 44, Issue 10, 2006, Pages 1377-1390

Beyond English: Transnational corporations and the strategic management of language in a complex multilingual business environment

Author keywords

Human resource management; Knowledge management; Language; Project management; Transnational companies

Indexed keywords


EID: 33750992799     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251740610715704     Document Type: Review
Times cited : (50)

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