Importance-Performance Analysis for services management;El análisis de importancia-valoración aplicado a la gestión de servicios

Psicothema

Volumn 18, Issue 4, 2006, Pages 730-737

  Piñeiro, Javier Ábalo ^a   Mallou, Jesus Varela ^a   Boubeta, Antonio Rial ^a  

^a UNIVERSITY OF SANTIAGO DE COMPOSTELA   (Spain)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CONSUMER; HEALTH CARE DELIVERY; HEALTH CARE PLANNING; HEALTH SERVICE; HUMAN; INFORMATION PROCESSING; ORGANIZATION AND MANAGEMENT; PRIMARY HEALTH CARE; SPAIN; TASK PERFORMANCE;

CONSUMER SATISFACTION; DATA DISPLAY; DELIVERY OF HEALTH CARE; HEALTH PLANNING; HEALTH RESOURCES; HEALTH SERVICES ADMINISTRATION; HUMANS; PRIMARY HEALTH CARE; SPAIN; TASK PERFORMANCE AND ANALYSIS;

EID: 33750586881     PISSN: 02149915     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

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