Operational risk in incident management: A cross-fertilisation between ISCRAM and IT governance

Proceedings of ISCRAM 2005 - 2nd International Conference on Information Systems for Crisis Response and Management

Volumn , Issue , 2005, Pages 53-60

  Van Den Eede, Gerd ^a   Van De Walle, Bartel A ^b  

^a Vlekho Business School   (Belgium)

^b TILBURG UNIVERSITY   (Netherlands)

Author keywords

Cognitive mapping; Financial institution; Group Decision Support Systems; High Reliability Theory; Incident management; ISCRAM; IT governance; Knowledge management; Learning organisation; Normal Accidents Theory; Operational risk

Indexed keywords

ARTIFICIAL INTELLIGENCE; DECISION SUPPORT SYSTEMS; GROUP THEORY; INFORMATION SYSTEMS; KNOWLEDGE MANAGEMENT; MAPPING;

COGNITIVE MAPPING; FINANCIAL INSTITUTION; INCIDENT MANAGEMENT; ISCRAM; IT GOVERNANCE; LEARNING ORGANISATION; NORMAL ACCIDENTS THEORY; OPERATIONAL RISKS;

RELIABILITY THEORY;

EID: 33749627129     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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