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1
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0034345981
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On the concept of intentional social action in consumer research
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Bagozzi, R.P. (2000), "On the concept of intentional social action in consumer research", Journal of Consumer Research, Vol. 27, pp. 388-96.
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(2000)
Journal of Consumer Research
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Bagozzi, R.P.1
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3
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0000936394
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Goal-directed emotions
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Bagozzi, R.P., Baumgartner, H. and Pieters, R. (1998), "Goal-directed emotions", Cognition and Emotion, Vol. 12, pp. 1-26.
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Cognition and Emotion
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Bagozzi, R.P.1
Baumgartner, H.2
Pieters, R.3
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4
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0037398702
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Culture moderates the self-regulation of shame and its effects on performance: The case of salespersons in the Netherlands and the Philippines
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Bagozzi, R.P., Verbeke, W. and Gavino, J.C. Jr (2003), "Culture moderates the self-regulation of shame and its effects on performance: the case of salespersons in The Netherlands and The Philippines", Journal of Applied Psychology, Vol. 88, pp. 219-33.
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Journal of Applied Psychology
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Bagozzi, R.P.1
Verbeke, W.2
Gavino Jr., J.C.3
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5
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33749545657
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unpublished working paper, the University of Michigan Ross School of Business, Ann Arbor, MI
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Bagozzi, R.P., Belschak, F., Verbeke, W. and Gavino, J.C. Jr (2006), "Cultural differences in the self-regulation of pride and its effects on adaptability, effort, and organizational citizenship behaviors: the case of salespeople in The Netherlands and The Philippines", unpublished working paper, the University of Michigan Ross School of Business, Ann Arbor, MI.
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(2006)
Cultural Differences in the Self-regulation of Pride and Its Effects on Adaptability, Effort, and Organizational Citizenship Behaviors: The Case of Salespeople in the Netherlands and the Philippines
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Bagozzi, R.P.1
Belschak, F.2
Verbeke, W.3
Gavino Jr., J.C.4
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6
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33745054411
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Coping with social anxiety by salespersons: The role of sale perseverance and task concentration strategies
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forthcoming
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Belschak, F., Verbeke, W. and Bagozzi, R.P. (2006), "Coping with social anxiety by salespersons: the role of sale perseverance and task concentration strategies", Journal of the Academy of Marketing Science, forthcoming.
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(2006)
Journal of the Academy of Marketing Science
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Belschak, F.1
Verbeke, W.2
Bagozzi, R.P.3
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7
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0031538661
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Effects of goal directed emotions on salesperson volitions, behavior, and performance: A longitudinal study
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Brown, S.P., Cron, W.C. and Slocum, J.W. (1997), "Effects of goal directed emotions on salesperson volitions, behavior, and performance: a longitudinal study", Journal of Marketing, Vol. 61, pp. 39-50.
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Journal of Marketing
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Brown, S.P.1
Cron, W.C.2
Slocum, J.W.3
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8
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0000134246
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Social functions of emotions at four levels analysis
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Keltner, D. and Haidt, J. (1999), "Social functions of emotions at four levels analysis", Cognition and Emotion, Vol. 13, pp. 505-21.
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Cognition and Emotion
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Keltner, D.1
Haidt, J.2
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9
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0002886824
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Self-conscious emotions: Embarrassment, pride, shame, and guilt
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Lewis, M. Haviland-Jones, J.M. 2nd ed. Guilford New York, NY
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Lewis, M. (2000), "Self-conscious emotions: embarrassment, pride, shame, and guilt", in Lewis, M. and Haviland-Jones, J.M. (Eds), Handbook of Emotions, 2nd ed., Guilford, New York, NY, pp. 623-36.
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Handbook of Emotions
, pp. 623-36
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Lewis, M.1
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13
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0034377225
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Sales call anxiety: Exploring what it means when fear rules a sales encounter
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Verbeke, W. and Bagozzi, R.P. (2000), "Sales call anxiety: exploring what it means when fear rules a sales encounter", Journal of Marketing, Vol. 64, pp. 88-101.
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(2000)
Journal of Marketing
, vol.64
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Verbeke, W.1
Bagozzi, R.P.2
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14
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0036041455
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A situational analysis on how salespeople experience and cope with shame and embarrassment
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Verbeke, W. and Bagozzi, R.P. (2002), "A situational analysis on how salespeople experience and cope with shame and embarrassment", Psychology and Marketing, Vol. 19, pp. 714-41.
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(2002)
Psychology and Marketing
, vol.19
, pp. 714-41
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Verbeke, W.1
Bagozzi, R.P.2
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15
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0042514722
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Exploring the role of self- and customer-provoked embarrassment in personal selling
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Verbeke, W. and Bagozzi, R.P. (2003), "Exploring the role of self- and customer-provoked embarrassment in personal selling", International Journal of Research in Marketing, Vol. 20, pp. 233-58.
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(2003)
International Journal of Research in Marketing
, vol.20
, pp. 233-58
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Verbeke, W.1
Bagozzi, R.P.2
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16
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4744344753
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The adaptive consequences of pride in personal selling
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Verbeke, W., Belschak, F. and Bagozzi, R.P. (2004), "The adaptive consequences of pride in personal selling", Journal of the Academy of Marketing Science, Vol. 32, pp. 386-402.
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(2004)
Journal of the Academy of Marketing Science
, vol.32
, pp. 386-402
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Verbeke, W.1
Belschak, F.2
Bagozzi, R.P.3
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17
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33749570459
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unpublished working paper, University of Michigan, Ann Arbor, MI
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Verbeke, W., Belschak, F. and Bagozzi, R.P. (2006a), "Emotion wisdom: its effects on employees' emotion regulation and relationships with customers and colleagues", unpublished working paper, University of Michigan, Ann Arbor, MI.
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(2006)
Emotion Wisdom: Its Effects on Employees' Emotion Regulation and Relationships with Customers and Colleagues
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Verbeke, W.1
Belschak, F.2
Bagozzi, R.P.3
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18
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33749555681
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unpublished working paper, University of Michigan, Ann Arbor, MI
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Verbeke, W., Belschak, F. and Bagozzi, R.P. (2006b), "The role of wisdom in salesperson-customer relationships", unpublished working paper, University of Michigan, Ann Arbor, MI.
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(2006)
The Role of Wisdom in Salesperson-customer Relationships
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Verbeke, W.1
Belschak, F.2
Bagozzi, R.P.3
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