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Volumn 21, Issue 7, 2006, Pages 453-457

The role of social and self-conscious emotions in the regulation of business-to-business relationships in salesperson-customer interactions

Author keywords

Culture; Emotional dissonance; Interpersonal relations; Regulation; Social interaction

Indexed keywords


EID: 33749560317     PISSN: 08858624     EISSN: None     Source Type: Journal    
DOI: 10.1108/08858620610708948     Document Type: Review
Times cited : (111)

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    • forthcoming
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  • 7
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  • 8
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  • 9
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    • Self-conscious emotions: Embarrassment, pride, shame, and guilt
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  • 13
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    • Sales call anxiety: Exploring what it means when fear rules a sales encounter
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  • 15
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    • Exploring the role of self- and customer-provoked embarrassment in personal selling
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    • Verbeke, W.1    Bagozzi, R.P.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.