An empirical application of quantitative derived importance-performance Analysis (QDIPA) for employee satisfaction

Journal of Quality Assurance in Hospitality and Tourism

Volumn 6, Issue 1-2, 2005, Pages 65-76

  Mount, Daniel J ^a  

^a PENNSYLVANIA STATE UNIVERSITY   (United States)

Author keywords

Derived importance performance analysis (DIPA); Employee satisfaction; Importance performance analysis (IPA); Lodging industry; Performance assessment; Quantitative derived importance performance analysis (QDIPA)

Indexed keywords

EID: 33749048245     PISSN: 1528008X     EISSN: 15280098     Source Type: Journal    
DOI: 10.1300/J162v06n01_05     Document Type: Article

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