Predicting user satisfaction, strain and system usage of employee self-services

International Journal of Human Computer Studies

Volumn 64, Issue 11, 2006, Pages 1141-1153

  Konradt, Udo ^a   Christophersen, Timo ^a   Schaeffer Kuelz, Ute ^b  

^a UNIVERSITY OF KIEL   (Germany)

^b SRH UNIVERSITY HEIDELBERG   (Germany)

Author keywords

Employee self service; Partial least squares analysis; Question order effect; System usage; Technology acceptance model

Indexed keywords

BEHAVIORAL RESEARCH; EMPOWERMENT OF PERSONNEL; INFORMATION MANAGEMENT; MATHEMATICAL MODELS;

EMPLOYEE SELF SERVICE (ESS); PARTIAL LEAST SQUARES ANALYSIS; QUESTION ORDER EFFECT; SYSTEM USAGE; TECHNOLOGY ACCEPTANCE MODEL (TAM);

INDUSTRIAL RELATIONS;

EID: 33748885249     PISSN: 10715819     EISSN: 10959300     Source Type: Journal    
DOI: 10.1016/j.ijhcs.2006.07.001     Document Type: Article

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