The interplay of service complexity and spatial layouts

International Journal of Retail and Distribution Management

Volumn 34, Issue 10, 2006, Pages 722-741

  Värlander, Sara ^a   Yakhlef, Ali ^a  

^a STOCKHOLM UNIVERSITY   (Sweden)

Author keywords

Customer services quality; Internet; Office layout

Indexed keywords

EID: 33748682509     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550610691329     Document Type: Article

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