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Volumn 15, Issue 3, 1997, Pages 99-105

The future role of bank branches and their managers: Comparing managerial perceptions in Canada and Spain

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EID: 84986121911     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652329710166019     Document Type: Article
Times cited : (20)

References (17)
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  • 2
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  • 3
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    • Competition in the UK retail financial service sector: some implications for the spatial distribution and function of bank branches
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    • Burton, D.1
  • 4
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    • Rationalizing branch location
    • Carroll, P. (1992), “Rationalizing branch location”, Journal of Retail Banking, Vol. 14 No. 2, pp. 5-9.
    • (1992) Journal of Retail Banking , vol.14 , Issue.2 , pp. 5-9
    • Carroll, P.1
  • 5
    • 0041475694 scopus 로고
    • Bank branch managers: their roles and functions in a marketing era
    • Deng, S., Moutinho, L. and Meidan, A. (1991), “Bank branch managers: their roles and functions in a marketing era”, International Journal of Bank Marketing, Vol. 9 No. 3, pp. 32-8.
    • (1991) International Journal of Bank Marketing , vol.9 , Issue.3 , pp. 32-38
    • Deng, S.1    Moutinho, L.2    Meidan, A.3
  • 6
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    • Retooling the delivery system
    • Engel, S.L. (1986), “Retooling the delivery system”, The Bankers’ Magazine, Vol. 169 No. 3, pp. 28-31.
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  • 7
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    • The branch as a retail outlet
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    • Faust, W.H.1
  • 8
    • 84986096961 scopus 로고
    • The importance of creating a branch marketing plan
    • Filiatrault, P. (1994), “The importance of creating a branch marketing plan”, Canadian Banker, Vol. 101 No. 2, pp. 34-5.
    • (1994) Canadian Banker , vol.101 , Issue.2 , pp. 34-35
    • Filiatrault, P.1
  • 9
    • 38249028642 scopus 로고
    • Re-designing bank service systems for effective marketing
    • Gupta, Y.P. and Torkzadeh, G. (1988), “Re-designing bank service systems for effective marketing”, Long Range Planning, Vol. 21 No. 6, pp. 38-43.
    • (1988) Long Range Planning , vol.21 , Issue.6 , pp. 38-43
    • Gupta, Y.P.1    Torkzadeh, G.2
  • 10
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    • Coaxing the salesperson out of the banker
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    • (1995) Bank Marketing , vol.27 , Issue.7 , pp. 29-33
    • Holliday, K.K.1
  • 11
    • 2442733941 scopus 로고
    • Increased marketing orientation: UK bank branch networks
    • Howcroft, B. (1991), “Increased marketing orientation: UK bank branch networks”, International Journal of Bank Marketing, Vol. 9 No. 4, pp. 3-9.
    • (1991) International Journal of Bank Marketing , vol.9 , Issue.4 , pp. 3-9
    • Howcroft, B.1
  • 13
    • 55849152163 scopus 로고
    • Habit and perceived risk as factors in the resistance to the use of ATMs
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    • (1983) Journal of Retail Banking , vol.5 , Issue.2 , pp. 20-29
    • Murdock, G.1    Franz, L.2
  • 14
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    • An empirical study on measuring operating efficiency and profitability of bank branches
    • Oral, M. and Yolalam, R. (1990), “An empirical study on measuring operating efficiency and profitability of bank branches”, European Journal of Operational Research, Vol. 46 No. 3, pp. 282-94.
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  • 16
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  • 17
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    • Modelling branch profitability
    • Thygerson, K.J. (1991), “Modelling branch profitability”, Journal of Retail Banking, Vol. 13 No. 3, pp. 19-24.
    • (1991) Journal of Retail Banking , vol.13 , Issue.3 , pp. 19-24
    • Thygerson, K.J.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.