메뉴 건너뛰기




Volumn 44, Issue 8, 2006, Pages 1031-1051

The governance of partnerships and a strategic network: Supplier actors' experiences in the governance by the customers

Author keywords

Case studies; Customers; Experience; Governance

Indexed keywords


EID: 33747834363     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/00251740610690603     Document Type: Article
Times cited : (20)

References (88)
  • 1
    • 0346882171 scopus 로고    scopus 로고
    • "Market, hierarchy, and trust: The knowledge economy and the future of capitalism"
    • Adler, P.S. (2001), "Market, hierarchy, and trust: The knowledge economy and the future of capitalism", Organization Science, Vol. 12 No. 2, pp. 215-34.
    • (2001) Organization Science , vol.12 , Issue.2 , pp. 215-234
    • Adler, P.S.1
  • 2
    • 0002498105 scopus 로고
    • "Perspectives on behavior-based versus outcome-based salesforce control systems"
    • Anderson, E. and Oliver, R.L. (1987), "Perspectives on behavior-based versus outcome-based salesforce control systems", Journal of Marketing, Vol. 51, pp. 76-88.
    • (1987) Journal of Marketing , vol.51 , pp. 76-88
    • Anderson, E.1    Oliver, R.L.2
  • 3
    • 0001165798 scopus 로고    scopus 로고
    • "Portfolios of buyer-supplier relationships"
    • Bensaou, M. (1999), "Portfolios of buyer-supplier relationships", Sloan Management Review, Vol. 40 No. 4, pp. 35-44.
    • (1999) Sloan Management Review , vol.40 , Issue.4 , pp. 35-44
    • Bensaou, M.1
  • 6
    • 0001795942 scopus 로고
    • "Markets versus hierarchies: From ideal types to plural forms"
    • Annual Reviews Inc. Scott, W.R. Palo Alto, CA
    • Bradach, J.L. and Eccles, R.G. (1989), "Markets versus hierarchies: from ideal types to plural forms", in Scott, W.R. (Ed.), Annual Review of Sociology, No. 15, Annual Reviews Inc., Palo Alto, CA, pp. 97-118.
    • (1989) Annual Review of Sociology , vol.15 , pp. 97-118
    • Bradach, J.L.1    Eccles, R.G.2
  • 8
    • 84965695389 scopus 로고
    • "Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory"
    • Butler, J.K. Jr (1991), "Toward understanding and measuring conditions of trust: Evolution of a conditions of trust inventory", Journal of Management, Vol. 17 No. 3, pp. 643-63.
    • (1991) Journal of Management , vol.17 , Issue.3 , pp. 643-663
    • Butler Jr., J.K.1
  • 9
    • 0002261641 scopus 로고
    • "A behavioral decision theory approach to modeling dyadic trust in superiors and subordinates"
    • Butler, J.K. and Cantrell, R.S. (1984), "A behavioral decision theory approach to modeling dyadic trust in superiors and subordinates", Psychological Reports, Vol. 55, pp. 19-28.
    • (1984) Psychological Reports , vol.55 , pp. 19-28
    • Butler, J.K.1    Cantrell, R.S.2
  • 11
    • 84979188687 scopus 로고
    • "The nature of the firm"
    • Coase, R. (1937), "The nature of the firm", Economica, Vol. 4, pp. 386-405.
    • (1937) Economica , vol.4 , pp. 386-405
    • Coase, R.1
  • 12
    • 0004078737 scopus 로고
    • The Belknap Press of Harvard University Press Cambridge, MA
    • Coleman, J.S. (1990), Foundations of Social Theory, The Belknap Press of Harvard University Press, Cambridge, MA.
    • (1990) Foundations of Social Theory
    • Coleman, J.S.1
  • 13
    • 85010224867 scopus 로고
    • "New work attitude measures of trust, organizational commitment and personal need non-fulfillment"
    • Cook, J. and Wall, T. (1980), "New work attitude measures of trust, organizational commitment and personal need non-fulfillment", Journal of Occupational Psychology, Vol. 53, pp. 39-52.
    • (1980) Journal of Occupational Psychology , vol.53 , pp. 39-52
    • Cook, J.1    Wall, T.2
  • 14
    • 84986134826 scopus 로고    scopus 로고
    • "Determinants of trust in a service provider: The moderating role of length of relationship"
    • Coulter, K.S. and Coulter, R.A. (2002), "Determinants of trust in a service provider: The moderating role of length of relationship", Journal of Services Marketing, Vol. 16 No. 1, pp. 35-50.
    • (2002) Journal of Services Marketing , vol.16 , Issue.1 , pp. 35-50
    • Coulter, K.S.1    Coulter, R.A.2
  • 15
    • 0002034110 scopus 로고    scopus 로고
    • "The organizational trust inventory (OTI): Development and validation"
    • Sage Kramer, R.M. London
    • Cummings, L.L. and Bromiley, P. (1996), "The organizational trust inventory (OTI): Development and validation", in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, London, pp. 302-30.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 302-330
    • Cummings, L.L.1    Bromiley, P.2
  • 16
    • 0002336395 scopus 로고
    • "Trust as a commodity"
    • Basil Blackwell Inc. Gambetta, D. New York, NY
    • Dasgupta, P. (1988), "Trust as a commodity", in Gambetta, D. (Ed.), Trust: Making and Braking Cooperative Relations, Basil Blackwell Inc., New York, NY, pp. 49-72.
    • (1988) Trust: Making and Braking Cooperative Relations , pp. 49-72
    • Dasgupta, P.1
  • 17
    • 34248982889 scopus 로고
    • "The effect of motivational orientation upon trust and suspicion"
    • Deutsch, M. (1960), "The effect of motivational orientation upon trust and suspicion", Human Relations, Vol. 13, pp. 123-40.
    • (1960) Human Relations , vol.13 , pp. 123-140
    • Deutsch, M.1
  • 18
    • 0001932429 scopus 로고
    • "Developing buyer-seller relationships"
    • Dwyer, R.F., Schurr, P.H. and Oh, S. (1987), "Developing buyer-seller relationships", Journal of Marketing, Vol. 51, pp. 11-27.
    • (1987) Journal of Marketing , vol.51 , pp. 11-27
    • Dwyer, R.F.1    Schurr, P.H.2    Oh, S.3
  • 19
    • 85055308552 scopus 로고
    • "Japanese-style partnerships: Giving companies a competitive edge"
    • Fall
    • Dyer, J.F. and Ouchi, W.G. (1993), "Japanese-style partnerships: giving companies a competitive edge", Sloan Management Review, Fall.
    • (1993) Sloan Management Review
    • Dyer, J.F.1    Ouchi, W.G.2
  • 20
    • 84986146451 scopus 로고    scopus 로고
    • "Relationship selling and customer loyalty: An empirical investigation"
    • Foster, B.D. and Cadogan, J.W. (2000), "Relationship selling and customer loyalty: An empirical investigation", Marketing Intelligence & Planning, Vol. 18, pp. 185-99.
    • (2000) Marketing Intelligence & Planning , vol.18 , pp. 185-199
    • Foster, B.D.1    Cadogan, J.W.2
  • 27
    • 0030526890 scopus 로고    scopus 로고
    • "Bad for practice: A critique of the transaction cost theory"
    • Ghoshal, S. and Moran, P. (1996), "Bad for practice: A critique of the transaction cost theory", Academy of Management Review, Vol. 21 No. 1, pp. 13-47.
    • (1996) Academy of Management Review , vol.21 , Issue.1 , pp. 13-47
    • Ghoshal, S.1    Moran, P.2
  • 28
    • 0002572137 scopus 로고
    • "Individuals, interpersonal relations, and trust"
    • Basil Blackwell Inc. Gambetta, D. New York, NY
    • Good, D. (1988), "Individuals, interpersonal relations, and trust", in Gambetta, D. (Ed.), Trust: Making and Braking Cooperative Relations, Basil Blackwell Inc., New York, NY, pp. 31-48.
    • (1988) Trust: Making and Braking Cooperative Relations , pp. 31-48
    • Good, D.1
  • 29
    • 84936824352 scopus 로고
    • "Economic action and social structure: The problem of embeddedness"
    • Granovetter, M. (1985), "Economic action and social structure: The problem of embeddedness", American Journal of Sociology, Vol. 91, pp. 481-510.
    • (1985) American Journal of Sociology , vol.91 , pp. 481-510
    • Granovetter, M.1
  • 30
    • 0005475013 scopus 로고
    • "Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances"
    • Gulati, R. (1995), "Does familiarity breed trust? The implications of repeated ties for contractual choice in alliances", Academy of Management Journal, Vol. 38 No. 1, pp. 85-112.
    • (1995) Academy of Management Journal , vol.38 , Issue.1 , pp. 85-112
    • Gulati, R.1
  • 35
    • 84986161693 scopus 로고
    • "Competition for competence and inter-partner learning within international strategic alliances"
    • Hamel, G. (1991), "Competition for competence and inter-partner learning within international strategic alliances", Strategic Management Journal, Vol. 12, pp. 83-103.
    • (1991) Strategic Management Journal , vol.12 , pp. 83-103
    • Hamel, G.1
  • 38
    • 11344262144 scopus 로고
    • "Interorganizational governance in marketing channels"
    • Heide, J.B. (1994), "Interorganizational governance in marketing channels", Journal of Marketing, Vol. 58, pp. 71-85.
    • (1994) Journal of Marketing , vol.58 , pp. 71-85
    • Heide, J.B.1
  • 40
    • 0345211792 scopus 로고
    • "In praise of hierarchy"
    • Sage Publications Thompson, T.G. London
    • Jaques, E. (1991), "In praise of hierarchy", in Thompson, T.G., Frances, J., Levacic, R. and Mitchell, J. (Eds), Markets, Hierarchies and Networks: The Coordination of Social Life, Sage Publications, London, pp. 48-52.
    • (1991) Markets, Hierarchies and Networks: The Coordination of Social Life , pp. 48-52
    • Jaques, E.1
  • 44
    • 0032383109 scopus 로고    scopus 로고
    • "The experience and evolution of trust: Implications for cooperation and teamwork"
    • Jones, G.R. and George, J.M. (1998), "The experience and evolution of trust: Implications for cooperation and teamwork", Academy of Management Review, Vol. 23 No. 3.
    • (1998) Academy of Management Review , vol.23 , Issue.3
    • Jones, G.R.1    George, J.M.2
  • 46
    • 0345799184 scopus 로고    scopus 로고
    • "The history of the concept of transaction costs: Neglected aspects"
    • Klaes, M. (2000), "The history of the concept of transaction costs: neglected aspects", Journal of the History of the Economic Thought, Vol. 22 No. 2.
    • (2000) Journal of the History of the Economic Thought , vol.22 , Issue.2
    • Klaes, M.1
  • 48
    • 0001518754 scopus 로고    scopus 로고
    • "Collective trust and collective action: The decision to trust as a social decision"
    • Sage Kramer, R.M. London
    • Kramer, R.M., Brewer, M.B. and Hanna, B.A. (1996), "Collective trust and collective action: The decision to trust as a social decision", in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage, London, pp. 357-89.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 357-389
    • Kramer, R.M.1    Brewer, M.B.2    Hanna, B.A.3
  • 51
    • 0001494419 scopus 로고
    • "Partner networks: Leveraging external ties to improve entrepreneurial performance"
    • Larson, A. (1992), "Partner networks: Leveraging external ties to improve entrepreneurial performance", Journal of Business Venturing, Vol. 6, pp. 173-88.
    • (1992) Journal of Business Venturing , vol.6 , pp. 173-188
    • Larson, A.1
  • 53
    • 0001875669 scopus 로고
    • "Non-contractual relations in business"
    • Macaulay, S. (1963), "Non-contractual relations in business", American Sociological Review, Vol. 28, pp. 55-70.
    • (1963) American Sociological Review , vol.28 , pp. 55-70
    • Macaulay, S.1
  • 54
    • 0009925685 scopus 로고    scopus 로고
    • "Initial trust formation in new organizational relationships"
    • Academy of Management Smith, K.G. College Park, MD
    • McKnight, H.D., Cummings, L.L. and Chervany, N.L. (1998), "Initial trust formation in new organizational relationships", in Smith, K.G. (Ed.), The Academy of Management Review, Academy of Management, College Park, MD, pp. 473-90.
    • (1998) The Academy of Management Review , pp. 473-490
    • McKnight, H.D.1    Cummings, L.L.2    Chervany, N.L.3
  • 55
    • 0042495505 scopus 로고
    • "An integrative model of organizational trust"
    • Mayer, R., Davis, J. and Schoorman, D. (1995), "An integrative model of organizational trust", Academy of Management Review, Vol. 20 No. 3, pp. 709-34.
    • (1995) Academy of Management Review , vol.20 , Issue.3 , pp. 709-734
    • Mayer, R.1    Davis, J.2    Schoorman, D.3
  • 58
    • 0033196049 scopus 로고    scopus 로고
    • "Business relationships and networks: Managerial challenge of network era"
    • Möller, K. and Halinen, A. (1999), "Business relationships and networks: Managerial challenge of network era", Industrial Marketing Management, Vol. 28, pp. 413-27.
    • (1999) Industrial Marketing Management , vol.28 , pp. 413-427
    • Möller, K.1    Halinen, A.2
  • 60
    • 21344475322 scopus 로고
    • "The commitment-trust theory of relationship marketing"
    • Morgan, R.M. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58, pp. 20-38.
    • (1994) Journal of Marketing , vol.58 , pp. 20-38
    • Morgan, R.M.1    Hunt, S.D.2
  • 61
    • 0001810418 scopus 로고    scopus 로고
    • "Case study: The Toyota Group and the Aisin Fire"
    • Nishiguchi, T. and Beaudet, A. (1998), "Case study: The Toyota Group and the Aisin Fire", Sloan Management Review, Vol. 40 No. 1, pp. 49-59.
    • (1998) Sloan Management Review , vol.40 , Issue.1 , pp. 49-59
    • Nishiguchi, T.1    Beaudet, A.2
  • 62
    • 0009993525 scopus 로고
    • "A dynamic theory of organizational knowledge creation"
    • Nonaka, I. (1994), "A dynamic theory of organizational knowledge creation", Organization Science, Vol. 5 No. 1, pp. 15-37.
    • (1994) Organization Science , vol.5 , Issue.1 , pp. 15-37
    • Nonaka, I.1
  • 63
    • 0032370397 scopus 로고    scopus 로고
    • "The concept of 'Ba': Building a foundation for knowledge creation"
    • Nonaka, I. and Konno, N. (1998), "The concept of 'Ba': Building a foundation for knowledge creation", California Management Review, Vol. 40 No. 3, pp. 41-54.
    • (1998) California Management Review , vol.40 , Issue.3 , pp. 41-54
    • Nonaka, I.1    Konno, N.2
  • 64
    • 0000456854 scopus 로고
    • "Markets, bureaucracies and clans"
    • Ouchi, W.G. (1980), "Markets, bureaucracies and clans", Administrative Science Quarterly, Vol. 25, pp. 129-41.
    • (1980) Administrative Science Quarterly , vol.25 , pp. 129-141
    • Ouchi, W.G.1
  • 65
    • 0032163749 scopus 로고    scopus 로고
    • "Understanding trust in international alliances"
    • Parkhe, A. (1998), "Understanding trust in international alliances", Journal of World Business, Vol. 3.
    • (1998) Journal of World Business , vol.3
    • Parkhe, A.1
  • 66
    • 0000820455 scopus 로고
    • "Neither market nor hierarchy: Network forms of organization"
    • Powell, W.W. (1990), "Neither market nor hierarchy: Network forms of organization", Research in Organizational Behavior, Vol. 12, pp. 295-336.
    • (1990) Research in Organizational Behavior , vol.12 , pp. 295-336
    • Powell, W.W.1
  • 67
    • 0031312752 scopus 로고    scopus 로고
    • "Transaction cost analysis: Past, present and future applications"
    • Rindfleisch, A.J. and Heide, J.B. (1997), "Transaction cost analysis: Past, present and future applications", Journal of Marketing, Vol. 61, pp. 30-54.
    • (1997) Journal of Marketing , vol.61 , pp. 30-54
    • Rindfleisch, A.J.1    Heide, J.B.2
  • 68
    • 84989064901 scopus 로고
    • "Structuring cooperative relationships between organizations"
    • Ring, P. and Van de Ven, A.H. (1992), "Structuring cooperative relationships between organizations", Strategic Management Journal, Vol. 13, pp. 483-98.
    • (1992) Strategic Management Journal , vol.13 , pp. 483-498
    • Ring, P.1    Van de Ven, A.H.2
  • 69
    • 0014178927 scopus 로고
    • "A new scale for the measurement of interpersonal trust"
    • Rotter, J.B. (1967), "A new scale for the measurement of interpersonal trust", Journal of Personality, Vol. 35, pp. 651-65.
    • (1967) Journal of Personality , vol.35 , pp. 651-665
    • Rotter, J.B.1
  • 70
    • 0003979065 scopus 로고
    • Cambridge University Press Cambridge
    • Sako, M. (1992), Prices, Quality and Trust, Cambridge University Press, Cambridge.
    • (1992) Prices, Quality and Trust
    • Sako, M.1
  • 73
    • 0002648236 scopus 로고    scopus 로고
    • "Micro-OB and the network organization"
    • Sage Publications Ltd Kramer, R.M. London
    • Sheppard, B.H. and Tuchinsky, M. (1996), "Micro-OB and the network organization", in Kramer, R.M. and Tyler, T.R. (Eds), Trust in Organizations: Frontiers of Theory and Research, Sage Publications Ltd, London, pp. 140-65.
    • (1996) Trust in Organizations: Frontiers of Theory and Research , pp. 140-165
    • Sheppard, B.H.1    Tuchinsky, M.2
  • 74
    • 85044806215 scopus 로고
    • "Explaining the limited effectiveness of legalistic remedies for trust/distrust"
    • Sitkin, S.B. and Roth, N.L. (1993), "Explaining the limited effectiveness of legalistic remedies for trust/distrust", Organization Science, Vol. 4, pp. 367-92.
    • (1993) Organization Science , vol.4 , pp. 367-392
    • Sitkin, S.B.1    Roth, N.L.2
  • 76
    • 0000303741 scopus 로고
    • "Surveillance and trust"
    • Strickland, L. (1958), "Surveillance and trust", Journal of Personality, Vol. 26, pp. 245-50.
    • (1958) Journal of Personality , vol.26 , pp. 245-250
    • Strickland, L.1
  • 79
    • 33645026509 scopus 로고    scopus 로고
    • "Interpretations of fairness in dissolution of complex relationships"
    • Tuusjärvi, E. and Blois, K. (2004), "Interpretations of fairness in dissolution of complex relationships", Journal of Marketing, Vol. 20, pp. 959-75.
    • (2004) Journal of Marketing , vol.20 , pp. 959-975
    • Tuusjärvi, E.1    Blois, K.2
  • 80
    • 0031094434 scopus 로고    scopus 로고
    • "Social structure and competition in interfirm networks: The paradox of embeddedness"
    • Uzzi, B. (1997), "Social structure and competition in interfirm networks: The paradox of embeddedness", Administrative Science Quarterly, Vol. 42 No. 1.
    • (1997) Administrative Science Quarterly , vol.42 , Issue.1
    • Uzzi, B.1
  • 82
    • 0009995572 scopus 로고
    • "Profit centers, single-source suppliers, and transaction costs"
    • Walker, G. and Poppo, L. (1991), "Profit centers, single-source suppliers, and transaction costs", Administrative Science Quarterly, Vol. 36, pp. 66-87.
    • (1991) Administrative Science Quarterly , vol.36 , pp. 66-87
    • Walker, G.1    Poppo, L.2
  • 83
    • 0003953213 scopus 로고
    • University of California Press Roth, G. Berkeley, CA
    • Weber, M. (1968), in Roth, G. and Witttich, G. (Eds), Economy and Society, University of California Press, Berkeley, CA.
    • (1968) Economy and Society
    • Weber, M.1
  • 86
    • 84936824407 scopus 로고
    • "Comparative economic organization: The analysis of discrete structural alternatives"
    • Williamson, O.E. (1991), "Comparative economic organization: The analysis of discrete structural alternatives", Administrative Science Quarterly, Vol. 36, pp. 269-96.
    • (1991) Administrative Science Quarterly , vol.36 , pp. 269-296
    • Williamson, O.E.1
  • 88
    • 0032391619 scopus 로고    scopus 로고
    • "Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance"
    • Zaheer, A., McEvily, B. and Perrone, V. (1998), "Does trust matter? Exploring the effects of interorganizational and interpersonal trust on performance", Organization Science, Vol. 9 No. 2.
    • (1998) Organization Science , vol.9 , Issue.2
    • Zaheer, A.1    McEvily, B.2    Perrone, V.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.